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Technology Operations Jobs in Atlanta, GA (NOW HIRING)

Head of IT

Atlanta, GA ยท On-site

$110 - $150/hr

One identity, one governance envelope, one operational layer across every mainframe, data lake ... About the role We are hiring an in-house IT leader to own corporate IT delivery as we scale. You ...

Head of IT

Atlanta, GA ยท On-site

The Head of IT will lead corporate IT delivery, managing day-to-day operations, vendor performance, and ensuring compliance while supporting a fast-growing engineering-heavy company. Responsibilities ...

The Director, Tech Operations leads global technology operations for Coca-Cola'sMarTechand AdTech platforms, withend-to-end accountability for Level 2 incident resolution, platform reliability,and ...

Head of IT

Atlanta, GA ยท On-site

$140 - $210/hr

One identity, one governance envelope, one operational layer across every mainframe, data lake ... About the role We are hiring an in-house IT leader to own corporate IT delivery as we scale. You ...

Director, Technical Operations

Atlanta, GA ยท On-site

$171 - $198/hr

The Director, Tech Operations leads global technology operations for Coca-Cola's MarTech and AdTech platforms, with end-to-end accountability for Level 2 incident resolution, platform reliability ...

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Showing results 41-60

Technology Operations information

See Atlanta, GA salary details

$12

$23

$36

How much do technology operations jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technology operations in Atlanta, GA is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.35 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are 5 careers in technology operations?

Five careers in technology operations include Systems Administrator, Network Engineer, IT Support Specialist, Cloud Operations Engineer, and Security Analyst. These roles involve managing IT infrastructure, ensuring system security, supporting users, and maintaining network and cloud services, often requiring knowledge of tools like Linux, Windows, and cloud platforms such as AWS or Azure.

What are some common challenges faced in a technology operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What is technology operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in technology operations?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.

What are popular job titles related to Technology Operations jobs in Atlanta, GA?

For Technology Operations jobs in Atlanta, GA, the most frequently searched job titles are:

Infographic showing various Technology Operations job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,414 per year, or $23.3 per hour.

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, GA โ€ข On-site

Other

Posted 3 days ago

New


Job description

Leapfrog Services is seeking a Director of IT Operations & Engineering to lead technical operations across our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) environment.


This senior technical leadership role oversees multiple functions, including Network Operations (NOC), Security Operations (SOC), Support Engineering, Infrastructure, Cloud, Endpoint Management, and Project Delivery.


Reporting to the COO, the Director will bring these technical teams together as a more coordinated organization, strengthen operational and technical leadership, and help advance Leapfrogโ€™s Centers of Excellence (CoE) operating model.


The Director will also work closely with Client Experience & Service Delivery leadership to improve communication and execution across technical and client-facing teams.


What This Role Is Really About

We are looking for more than a general operations leader.


The right person combines broad technical expertise with strong operational and organizational leadership. They understand how infrastructure, networking, cloud, cybersecurity, endpoint, engineering, and managed services intersect and can engage credibly with experienced technical leaders.


This is a leadership role rather than an individual-contributor engineering position, but technical depth is essential.


The successful candidate will know how to lead through managers, strengthen cross-functional collaboration and accountability, and improve technical operations within the pace and complexity of an MSP/MSSP environment.


What You'll Do

  • Lead managers and technical leaders across NOC, SOC, Support Engineering, Infrastructure, Cloud, Endpoint, Project Delivery, and related technical functions
  • Improve coordination across technical teams and reduce gaps in ownership, communication, and handoffs
  • Establish clear accountability, performance expectations, management cadence, and operational standards
  • Provide technical and operational guidance on escalations, dependencies, risks, and cross-functional decisions
  • Improve service delivery through stronger workflows, documentation, escalation processes, and operational practices
  • Monitor and improve SLAs, KPIs, utilization, capacity, escalation trends, project execution, and service quality
  • Develop technical managers and strengthen leadership capability across the organization
  • Help build and mature Leapfrogโ€™s technical Centers of Excellence
  • Partner with Client Experience & Service Delivery, executive leadership, and technical leadership to align technical operations with client and business priorities
  • Support resource planning, service design, and operational financial decisions

Compensation details: 125000-150000 Yearly Salary


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