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Technology Operations Jobs in Atlanta, GA (NOW HIRING)

Socket.dev

Director of IT Operations & Engineering - MSP

Atlanta, GA · On-site

$125 - $150/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Leapfrog Services is seeking a Director of IT Operations & Engineering to lead technical operations across our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP ...

New

Tier4 Group

IT Operations Support Lead

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Lead Location: East Cobb (near the Battery) Onsite: 5 days per week 6 Month Contract to ... Lead day‑to‑day support operations and guide a small-but-mighty team handling Tier 1, 2 and 3 ...

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Technology Operations information

See Atlanta, GA salary details

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How much do technology operations jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for technology operations in Atlanta, GA is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.35 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are 5 careers in technology operations?

Five careers in technology operations include Systems Administrator, Network Engineer, IT Support Specialist, Cloud Operations Engineer, and Security Analyst. These roles involve managing IT infrastructure, ensuring system security, supporting users, and maintaining network and cloud services, often requiring knowledge of tools like Linux, Windows, and cloud platforms such as AWS or Azure.

What are some common challenges faced in a technology operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What is technology operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in technology operations?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.

What are popular job titles related to Technology Operations jobs in Atlanta, GA?

For Technology Operations jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Technology Operations jobs in Atlanta, GA look for?

The top searched job categories for Technology Operations jobs in Atlanta, GA are:

Technology Operations jobs near you
Infographic showing various Technology Operations job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,414 per year, or $23.3 per hour.

Staff Tech Operations Engineer-Payment & POPs

Inspire Brands, Inc.

Sandy Springs, GA • On-site

$66K - $90K/yr

Full-time

Re-posted 25 days ago

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

27th of 106 rated fast food restaurants

Job description

The Staff Technology Operations Engineer oversees cross-functional teams to understand complex solutions and integrations, and drive releases to improve solutions. This role is responsible for delivering high-quality Technology Operations outcomes across multiple domains by designing, executing, and continuously improving processes, automations, and technical capabilities. As a subject matter expert in at least two core areas, this position supports and advances Inspire Brands' technology ecosystem by identifying improvement opportunities, optimizing existing solutions, and ensuring operational excellence across concurrent workstreams. The role collaborates closely with stakeholders, vendors, and engineering teams to enhance supported platforms, influence roadmaps, and ensure strong vendor performance. It requires a strong ownership mindset, the ability to troubleshoot complex issues, and a solid understanding of how technology connects across the organization. Additionally, this position mentors team members, ensures readiness for QA/UAT, drives effective ITIL/SDLC execution, and contributes to the ongoing evolution of tools, processes, and capabilities that support the business and its end-to-end commercial lifecycle.
RESPONSIBILITIES
  • Effectively design, continuously improve, coordinate and complete all tasks necessary for successful execution, ensuring all assigned work is delivered on time using runbooks, automations, artificial intelligence, and established processes. Expert in two (or more) Technology Operations domains such as Point of Sale, Back Office Systems, Payments, Menu Systems etc., with strong knowledge in the remaining domains, across multiple concurrent workstreams, including but not limited an ownership mindset that leads to identification and solution recommendations for potential gaps, process improvement areas, innovative opportunities and continuous learning in your area and connecting areas of subject matter expertise.
  • Strong understanding of remote deployment tools, software integration methodologies, SDLC and similar, including the capability to write, at a high level, the necessary scripting in company used languages (such as PowerShell and Python) and design and execute necessary API integrations to support owned platforms.
  • Knowledge in, and of the uses of, Machine Learning, Artificial Intelligence and Robotic Process Automation. Effectively communicate with stakeholders as a subject matter expert, prevent errors, ensure success, and manage expectations.
  • Clearly and accurately communicate with customers, stakeholders, engineering teams and leaders regarding supported technology, capability optimization and future capabilities as defined by role; including partnership to drive business needs forward.
  • Own vendor relationships, heavily influence the vendor's roadmap, drive & execute commercial negotiations, heavily influence commercial engagements and ensure vendors meet & exceed contractual, operational, and service-level commitments, including continuous improvement.
  • Mentor consistently all team members, to ensure they are successfully prepared for growth opportunities and have success throughout the employee lifecycle.
  • Design, manage and/or execute Requests, Projects, Incidents/Cases, and Problems through designated ITIL/SDLC processes to ensure customers' real-time visibility of service status.
  • Perform necessary on reported defects to validate issues, identify configuration errors, and analyze provided logs to determine resolution paths. Execute resolutions, including partnership with help desk teams for ongoing support.
  • Demonstrates comprehensive knowledge of the organization's business model and the key drivers of Inspire and franchisee revenue and profitability.

EDUCATION AND EXPERIENCE QUALIFICATIONS
Strongly Desired: 4 Year Degree and/or Bachelor's Degree in Computer Science or related field
  • 10 to 12 years of progressive, relevant IT experience such as system configuration and implementation
  • Expert knowledge of relevant applications and technical platforms
  • Expert experience with Microsoft Operating Systems and associated software such as Microsoft Office
  • Expert knowledge with ITSM frameworks such as ITIL
  • Proficient knowledge of at least two other operating systems such as iOS, Android, Linux etc.
  • Proven track record of supporting multi-modal and geographical disparate locations
  • Practical experience in building business and technical requirements

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES
  • Excellent customer service skills. Empathetic; continually solve problems through the eyes of the user
  • Proven track record of providing effective team leadership
  • Excellent verbal, and written communications and presentation skills with an emphasis on being able to present technical topics in an easy-to-understand way for non-technical customers
  • Extremely well organized (including good project and time management skills) and high attention to detail
  • Strong partnering skills and a service leadership mindset are required
  • Collaborate strongly with business partners, at all levels of the organization, with a service-oriented mindset
  • Proven track record of team member development outside of formal channels

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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