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Technology Operations Jobs in Georgia (NOW HIRING)

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The role is primarily ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The role is primarily ...

AllCare

IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong ...

AllCare Georgia

IT Manager

Atlanta, GA

$91K - $112K/yr

You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong ...

AllCare Georgia - Admin/Corporate

IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong ...

OneTrust

Senior IT (Cloud) Engineer

Atlanta, GA · On-site

The Challenge OneTrust is seeking an IT Engineer, AI-Enabled Operations to help evolve a modern, secure, and intelligent IT operating environment across a global, cloud-first SaaS organization. This ...

OneTrust

Senior IT (Cloud) Engineer

Atlanta, GA

The Challenge OneTrust is seeking an IT Engineer, AI‑Enabled Operations to help evolve a modern, secure, and intelligent IT operating environment across a global, cloud‑first SaaS organization.

Portlandcc

IT Manager - Network Services

Sylvania, GA

$90K - $110K/yr

Under general direction, manages the day-to-day operations of an assigned functional area within Information Technology. Participates in the development, recommendation, and administration of ...

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Technology Operations information

See Georgia salary details

$10

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$32

How much do technology operations jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for technology operations in Georgia is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are some common challenges faced in a Technology Operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What are Technology Operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in Technology Operations, and why are they important?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.
What are the most commonly searched types of Technology Operations jobs in Georgia? The most popular types of Technology Operations jobs in Georgia are:
What are popular job titles related to Technology Operations jobs in Georgia? For Technology Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Technology Operations jobs in Georgia look for? The top searched job categories for Technology Operations jobs in Georgia are:
What cities in Georgia are hiring for Technology Operations jobs? Cities in Georgia with the most Technology Operations job openings:
Technology Operations jobs near you

Specialist, IT Support

AMI HOLDINGS LLC

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Position Overview

We are seeking an IT Support Specialist to join our team.
Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks.
The role is primarily focused on end-user support and ensuring smooth IT operations across our US locations.

Key Responsibilities

Help Desk

  • Provide onsite and remote Tier 1–2 IT support for workstations, applications, operating systems, and user accounts.
  • Manage and prioritize helpdesk tickets, ensuring efficient resolution or escalation when needed.
  • Communicate clearly and proactively with users, providing guidance, status updates, and follow-up until resolution.
  • Create and maintain IT documentation, SOPs, FAQs, and knowledge base articles.
  • Support users during onboarding and offboarding (accounts, devices, access setup).
  • Provide regular reporting on support activity, recurring issues, and improvement points.

Hardware Preparation & Deployment

  • Prepare, configure, and replace laptops, desktops, and peripherals.
  • Coordinate the delivery, shipping, or handover of devices to employees across US locations.
  • Manage inventory, perform routine checks, and ensure devices meet company standards before deployment.
  • Troubleshoot and repair hardware or initiate vendor warranty processes when required.

Systems, Network & Security Support

  • Perform routine administrative tasks in Microsoft 365, Active Directory, Entra ID, and Intune (user provisioning, license management, device enrollment).
  • Monitor system alerts and follow established procedures or escalate as appropriate.
  • Assist with regular maintenance activities such as updates, backups, and device compliance checks.
  • Support the application of IT policies and security standards (MFA, password policies, access controls).
  • Collaborate with the IT Manager and external partners during system or security-related activities.

Qualifications

  • Minimum 3 years of experience in IT support roles with similar technical environment and responsibilities.
  • Strong knowledge of Windows 10/11, Microsoft 365, and typical workstation environments.
  • Familiarity with Active Directory, Entra ID, Azure, and Intune.
  • Excellent communication skills with the ability to interact effectively with non-technical users.
  • Strong organizational, troubleshooting, and follow-up skills.
  • Relevant certifications (CompTIA A+, Microsoft 365 Fundamentals, Azure certifications) are a plus.