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Technology Operations Jobs in Georgia (NOW HIRING)

Deploy

Corporate Technology Specialist

Atlanta, GA

June 2026 Reports to: IT Operations Manager Functional Area: Information Technology JOB SUMMARY Position Purpose Summary: The Executive Technology Specialist provides technology support for executive ...

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OneTrust

Senior IT (Cloud) Engineer

Atlanta, GA

The Challenge OneTrust is seeking an IT Engineer, AIEnabled Operations to help evolve a modern, secure, and intelligent IT operating environment across a global, cloudfirst SaaS organization. This ...

Quick Holdings LLC

IT Systems Specialist

Atlanta, GA · On-site

The IT Specialist is responsible for supporting QuickBox technology operations by installing, maintaining, troubleshooting, and supporting computer hardware, software, network systems, user equipment ...

Qualcomm

IT Data Center Operations Manager

Atlanta, GA · On-site

We have an opportunity in our Global IT Operations team for an experienced, intelligent, and motivated IT Manager who is enthusiastic about data center and/or Facilities-IT design, deployment, and ...

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Technology Operations information

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How much do technology operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for technology operations in Georgia is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are some common challenges faced in a Technology Operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What are Technology Operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in Technology Operations, and why are they important?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.
What are the most commonly searched types of Technology Operations jobs in Georgia? The most popular types of Technology Operations jobs in Georgia are:
What are popular job titles related to Technology Operations jobs in Georgia? For Technology Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Technology Operations jobs in Georgia look for? The top searched job categories for Technology Operations jobs in Georgia are:
What cities in Georgia are hiring for Technology Operations jobs? Cities in Georgia with the most Technology Operations job openings:
Technology Operations jobs near you
Lead Technology Operations Analyst-Sonic

Lead Technology Operations Analyst-Sonic

Inspire Brands, Inc.

Sandy Springs, GA • On-site

Full-time

Re-posted 15 days ago

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

27th of 103 rated fast food restaurants

Job description

The Lead Technology Operations Analyst oversees cross-functional teams to understand complex solutions and integrations, as well as drive releases to improve solutions. This role focuses on delivering high-quality operational outcomes within a defined technology domain by designing, executing, and continuously improving processes, automations, and technical workflows. As a specialized subject matter expert, this position supports Inspire Brands' technology ecosystem by identifying gaps, recommending enhancements, and optimizing capabilities within the assigned area of focus. The role requires strong communication skills, effective vendor coordination, and the ability to troubleshoot and resolve issues across hardware, software, and integrated solutions. It also contributes to ongoing process refinement, readiness for QA/UAT, and ITIL/SDLC execution, ensuring reliable service delivery and real-time transparency for customers and stakeholders. Additionally, this role mentors peers, partners with engineering and help desk teams, and supports the future evolution of tools and technologies to improve efficiency, quality, and business outcomes across the organization.
RESPONSIBILITIES
  • Effectively design, continuously improve, coordinate and complete all tasks necessary for successful execution, ensuring all assigned work is delivered on time using runbooks, automations, artificial intelligence, and established processes.

  • Specialize in your area of focus, including but not limited to identification and solution recommendations for potential gaps, process improvement areas, innovative opportunities and continuous learning in your area of subject matter expertise.

  • Have an ownership mindset where you are actively supporting, influencing, driving, and/or designing the future of your area of focus.

  • Effectively communicate with stakeholders as a subject matter expert, to prevent errors, ensure success, and manage expectations. Clearly and accurately communicate with customers, stakeholders, engineering teams and leaders regarding supported technology, capability optimization and future capabilities as defined by role; including partnership to drive business needs forward.

  • Have a strong understanding of how these technologies interact with components across the organization and take actions to ensure success across the organization.

  • Manage vendor performance and build vendor partnerships that result in positive outcomes for Inspire Brands throughout the business relationship.

  • Influence, and/or own, as appropriate the vendor's roadmap, participation in commercial negotiations, coordinate commercial engagements and ensure vendors meet contractual, operational, and service-level commitments.

  • Influence & refine future development/improvements, identify gaps and recommend areas for process improvements and/or new tools for success.

  • Mentor routinely both junior team members and peers, to ensure they are successfully prepared for growth opportunities and have success throughout the employee lifecycle.

  • Maintain high quality in accordance with company standards and best practices and proactively identify and suggest areas for improvement.

  • Manage & execute Requests, Projects, Incidents/Cases, and Problems through designated ITIL/SDLC processes to ensure customers' real-time visibility of service status.

  • Perform basic and advanced triage on reported defects to validate issues, identify configuration errors, and gather necessary and/or analyze necessary logs for a resolution. Includes partnership with help desk teams for ongoing support.

  • Develop and execute processes that ensure that hardware, software and appropriate integrations are ready prior to being turned over for QA/UAT efforts.

L2/L3 Support
  • Be able to create, write, debug and update scripts in a variety of languages, including, but not limited to PowerShell, Python and other brand-based languages.

  • Demonstrate strong, hands-on, understanding of restaurant technology including, networking, POS, BOS, System Integrations, Drive Thru, Audio/Visual, Payments etc.

  • Recommend, design and manage software and integration support after deployment to production.

  • Actively source methodologies, platforms and scripts to "shift left", moving support closer to the end user than specialized technicians.

  • Have a strong understanding of how these technologies interact with components across the organization and take actions to ensure success across the organization; proactively alert possible issues prior to full scale deployment of software and/or hardware.

EDUCATION AND EXPERIENCE QUALIFICATIONS
Strongly Desired: Bachelor's Degree
  • Seven to ten years of progressive, relevant IT experience such as system configuration and implementation experience

  • Expert knowledge of relevant applications and technical platforms.

  • Expert experience with Microsoft Operating Systems and associated software such as Microsoft Office

  • Proficient knowledge of at least one other operating system such as iOS, Android, Linux etc.

  • Expert knowledge with ITSM frameworks such as ITIL

  • Proven track record of supporting multi-modal and geographical disparate locations

  • Expert experience in building business and technical requirements

REQUIRED NOWLEDGE, SKILLS, OR ABILITIES
  • Excellent customer service skills. Must be empathetic and continually solving problems through the eyes of the user

  • Proven track record of providing effective team leadership

  • Excellent verbal and written communication, with an emphasis on being able to present technical topics in an easy-to-understand way for non-technical customers

  • Extremely well organized (including good project and time management skills) and high attention to detail

  • Collaborate strongly with business partners, generally a combination of individual contributors, managers, directors, vice presidents and executives, through a service mindset

  • Strong partnering skills and a service leadership mindset are required

  • Proven track record of team member development outside of formal channels

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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