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Technology Operations Jobs in California (NOW HIRING)

Technology Operations Lead

San Francisco, CA ยท On-site

$100K - $200K/yr

About the role We're hiring an IT Operations Lead to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll partner directly with the Head of ...

IT Operations Manager

Sunnyvale, CA ยท On-site

$143K - $210K/yr

What You'll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners ...

As an IT Operations Manager, you will lead the internal IT support function, ensuring a high-quality experience for employees while driving improvements in processes and automation. Responsibilities ...

What You'll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners ...

Apply Early

IT Operations Manager

Sunnyvale, CA ยท On-site

$143K - $210K/yr

What You'll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners ...

About The Role WEKA is seeking a Director of IT Operations to own the global systems and infrastructure that keep WEKA running - end-user platforms, endpoint fleet, lab infrastructure, and network ...

The IT Operations Technician provides user provisioning and access administration support alongside frontline and escalated IT technical support for internal users. This role is a blend of user ...

About The Role WEKA is seeking a Director of IT Operations to own the global systems and infrastructure that keep WEKA running - end-user platforms, endpoint fleet, lab infrastructure, and network ...

When you join RadNet as an IT Operations Team Lead, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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Showing results 1-20

Technology Operations information

See California salary details

$12

$23

$37

How much do technology operations jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for technology operations in California is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are some common challenges faced in a Technology Operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What are Technology Operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in Technology Operations, and why are they important?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.
What cities in California are hiring for Technology Operations jobs? Cities in California with the most Technology Operations job openings:
Technology Operations Lead

Technology Operations Lead

Mercor

San Francisco, CA โ€ข On-site

$100K - $200K/yr

Full-time

Medical, Dental, Vision

Posted 18 days ago


Job description

About Mercor
Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $3 million a day.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About the role
We're hiring an IT Operations Lead to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll partner directly with the Head of IT to transform reactive support into strategic, automated systems that prevent problems before they occur - balancing speed, security, and an exceptional user experience for technical teams building the future of AI.
You'll be based in our San Francisco office, collaborating closely with Security, Engineering, and People Ops.
In This Role, You Will:
Handle day-to-day operations and incident response
  • Triage and resolve Tier 2/3 tickets with a focus on automation and improving response and resolution times
  • Manage and troubleshoot Apple devices at hyper-scale
  • Trace root causes across complex, multi-system failures (Rippling โ†’ Okta โ†’ Kandji โ†’ Google Workspace), identify patterns in recurring tickets, and propose automation or self-service solutions
  • Analyze downstream impacts before making changes; map dependencies and blast radius for SSO, MDM, and access-control changes
  • Build and maintain runbooks, troubleshooting guides, and knowledge base articles that elevate team capabilities
  • Lead small projects that address operational pain points (BYOD policies, international provisioning, compliance evidence collection)
  • Translate technical issues for non-technical stakeholders (People Ops, Finance, Legal) during incidents and changes
  • Mentor future IT team members on troubleshooting methodology and systems thinking
  • Participate in an on-call rotation and help establish sustainable escalation procedures as the team grows

You May Be a Good Fit If You:
  • 5-7 years in IT Operations or Technical Support roles, ideally supporting technical teams (SaaS, cloud, AI/ML environments)
  • Systems thinker who naturally traces dependencies, considers second-order effects, and asks "why did this break?" not just "how do I fix it?"
  • Strong incident management skills: triage, root-cause analysis, blameless postmortems, pattern recognition
  • Understanding of compliance controls (access management, logging, change management)
  • Clear communicator who can explain technical issues to both engineers and non-technical stakeholders and write excellent documentation
  • Self-directed with a bias to action and strong judgment on when to escalate versus resolve independently
  • Solves problems others gave up on through creative, systematic troubleshooting
  • Thinks through second- and third-order effects before making changes
  • Documents solutions that help everyone, not just yourself
  • Builds trust through technical competence and calm, clear communication under pressure

Strong Candidates May Also Have Experience With:
  • Expert troubleshooting across the Apple ecosystem, including MDM (Kandji, Jamf, Intune)
  • Advanced Google Workspace and Okta administration (SAML/OIDC, lifecycle automation, SCIM provisioning)
  • Multi-cloud Support (AWS, Azure, GCP)
  • Network troubleshooting (DNS, VPNs, VLANs)
  • Scripting and automation (Python, Bash) and APIs for repetitive tasks and integrations, plus low-code automation tools (Okta Workflows, Zapier)

What Makes This Role Unique
You'll spend most of your day handling tickets and incidents - but you won't just fix problems, you'll ask why they exist and work to prevent them. If you see the same issue three times, you'll write the runbook, propose the automation, or flag the upstream fix. As we scale, you'll hire and mentor the next IT Operations team members, shaping how we support a fast-growing AI company.
Benefits
  • Bi-annual performance bonus structure
  • Generous equity grant vested over 4 years
  • Up to $15k Relocation bonus
  • $10K housing bonus (if you live within 0.5 miles of our office)
  • $1.5K monthly stipend for meals
  • Free Equinox membership
  • $200 monthly laundry reimbursement
  • $200 monthly personal wellness reimbursement
  • Health, Dental, Vision insurance