Technology Implementation Manager Jobs in Wilson, NC

The Town of Clayton is seeking applicants for an IT Project Manager for the Data And Technology Department. The Town of Clayton employs more than 340 full-time staff in areas including police, fire, and electric utilities. The Town of Clayton also offers a range of PT positions including positions in Parks & Rec, Library, and Cultural Arts. The Town of Clayton is the fastest growing town in Johnston County, which is the fastest growing county in the State of North Carolina. The vision for the Town of Clayton includes a thriving town where growth contributes to the quality of life enjoyed by long-time residents and newcomers alike; easy access but with an atmosphere that feels smaller than it is; a system of parks and greenways that connect people and places; neighborhoods with a variety of quality living options; a town that offers opportunities for people to live, create, shop and eat; a bustling and historic downtown, and businesses that are successful, growing, and investing in the community.

The IT Project Manager is responsible for planning, coordinating, and delivering technology related projects across the Town. This role serves as a central liaison between Data & Technology, departments, vendors, and leadership to ensure projects are completed on time, within scope, and aligned with organizational and strategic goals. This position manages a diverse portfolio including enterprise IT systems, process improvement initiatives, GIS projects, and facility technology implementations, upgrades, and standardization across Town departments. The ideal candidate has a strong technical foundation, excellent organizational and communication skills, and the ability to engage stakeholders at all levels. While not expected to be the technical expert in every area, this individual must effectively coordinate resources, remove obstacles, and ensure accountability throughout the project lifecycle.

• Plan, coordinate, and manage IT related projects from initiation through completion.
• Develop and maintain project plans, timelines, milestones, and deliverables.
• Facilitate meetings with stakeholders to define project scope, requirements, and success criteria.
• Coordinate cross functional teams including IT staff, GIS personnel, department representatives, and vendors.
• Track project progress and ensure adherence to schedules, budgets, and scope.
• Identify risks, develop mitigation strategies, and escalate issues as necessary.
• Lead and support process improvement initiatives across Town departments, leveraging technology to improve efficiency and service delivery.
• Coordinate and manage GIS-related projects, ensuring alignment between technical teams and operational departments.
• Oversee technology projects, some examples may include new deployments, standardization, upgrades, implementations, and related policy development.
• Communicate project status, risks, and updates to leadership and stakeholders in a clear and concise manner.
• Assist in vendor selection, coordination, and performance management.
• Promote project management best practices and continuous improvement within the organization.
• Other duties as required.

Knowledge of project management principles, methodologies and tools. Skill in organizing, prioritizing, and managing multiple projects simultaneously. Ability to communicate effectively with technical and non-technical stakeholders at all organizational levels. Knowledge of general IT systems including infrastructure, applications, networking, and cybersecurity concepts. Ability to facilitate meetings, gather requirements, and translate business needs into actionable plans. Skill in identifying risks, problem-solving, and making sound decisions under pressure. Ability to build relationships and collaborate across departments and with external vendors. Knowledge of process improvement methodologies preferred. Familiarity with GIS concepts and municipal systems preferred. Ability to adapt to changing priorities and organizational needs. Strong attention to detail and organizational skills.

Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 3 years of experience in Information Technology or a related project management role. PMP, CAPM, ITIL (preferred). Must have valid driver's license.