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Technology Implementation Manager Jobs in Chester, PA

Support technology/software selection process including vendor evaluation and implementation ... Project management or previous experience with networks, infrastructure, Azure, servers, SAAS ...

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Technology Implementation Manager information

See Chester, PA salary details

$37.6K

$99.9K

$162.1K

How much do technology implementation manager jobs pay per year?

As of May 29, 2026, the average yearly pay for technology implementation manager in Chester, PA is $99,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $116,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager, and why are they important?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What job categories do people searching Technology Implementation Manager jobs in Chester, PA look for? The top searched job categories for Technology Implementation Manager jobs in Chester, PA are:
What cities near Chester, PA are hiring for Technology Implementation Manager jobs? Cities near Chester, PA with the most Technology Implementation Manager job openings:
Infographic showing various Technology Implementation Manager job openings in Chester, PA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Hybrid job distribution, with an average salary of $99,860 per year, or $48 per hour.

Customer Implementation Manager

Datavault AI Inc.

Philadelphia, PA โ€ข On-site

Full-time

Posted 26 days ago


Job description

About Us

Datavault AI, along with its event-technology subsidiary Event Citadel (formerly CompuSystems), operates across a diverse portfolio of technology and service divisions.

Datavault AI Inc. delivers high-performance computing software, Web 3.0 data-management solutions, and advanced audio technologies to a broad range of industries.

Event Citadel (formerly CompuSystems), founded in 1976, is a trusted provider of end-to-end event technology solutions, offering registration, ticketing, lead retrieval, and attendee-engagement services for events of all sizes across trade, association, corporate, and government markets.

Job Description

We are seeking a Customer Implementation Manager to own the post-sale implementation/onboarding experience and ensure customers successfully adopt and realize value from our solutions. This role serves as a critical bridge between sales and customer support and sits at the intersection of delivery, enablement, and customer experienceโ€”serving as a strategic partner to clients from contract signature through go-live and early value realization.

You will lead implementations, coordinate cross-functional resources, and empower customer teams through training, documentation, and ongoing enablement. The ideal candidate is highly organized, customer-obsessed, and thrives in translating technical solutions into real-world outcomes.

Key Responsibilities

Customer Implementation & Delivery

  • Own end-to-end customer implementations from kickoff through go-live and stabilization. Ensure delivery on time, within scope, and aligned to customer success criteria.
  • Develop and manage project plans, timelines, milestones, risks, and dependencies.
  • Act as the primary point of contact during implementation, ensuring clear communication and accountability.
  • Partner with Product, Engineering, Sales, and Support to resolve implementation challenges and drive successful outcomes.

Customer Enablement & Adoption

  • Design and deliver customer onboarding programs tailored to client goals, maturity, and use cases.
  • Lead enablement activities including training sessions, workshops, demos, and best-practice guidance.
  • Develop and maintain enablement assets such as playbooks, onboarding guides, FAQs, and training materials.
  • Ensure customers understand product capabilities, workflows, and value drivers to accelerate adoption.
  • Identify adoption gaps and proactively recommend enablement strategies to drive usage and outcomes.

Stakeholder & Relationship Management

  • Build trusted relationships with customer stakeholders, including technical and business users.
  • Translate customer business objectives into implementation and enablement plans.
  • Set clear expectations, manage change, and handle escalations with professionalism and empathy.
  • Partner closely with Customer Success Managers to ensure a smooth transition post-implementation.

Process Improvement & Feedback Loop

  • Continuously refine implementation and enablement processes to improve efficiency and scalability.
  • Capture customer feedback and implementation learnings to inform product enhancements and roadmap priorities.
  • Contribute to standardization of onboarding and enablement methodologies across customer segments.

Qualifications

  • 5โ€“7+ yearsโ€™ experience in post-sales implementations, client enablement, customer onboarding, technical support, solutions consulting, or sales enablement.
  • Proven and specific experience working with a combination of analytics, data, or cloud-based platforms, High Performance Computing (HPC), Blockchain, SaaS and/or Web 3.0 technology platforms.
  • Strong project management skills with the ability to juggle multiple customers and timelines simultaneously.
  • Excellent communication and presentation skills, with comfort engaging both technical and non-technical audiences.
  • Customer-first mindset with a strong bias toward action and problem-solving.
  • Experience with enterprise or mid-market B2B customers.
  • Experience creating training programs or enablement content.

What We Offer

  • Competitive salary and benefits package.
  • A fast-paced, high-impact work environment.
  • Opportunity to work closely with executive leadership.
  • The chance to work with cutting-edge technologies and make a significant impact.
  • A culture of innovation, ownership, and growth.