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Technology Associate Jobs in Norcross, GA (NOW HIRING)

Landis+Gyr

Sr SAP Solutions Architect

Alpharetta, GA · On-site

$145K - $192K/yr

... Certified Technology Associate) Familiarity with integration tools such as SAP PI/PO, SAP integration suite or non-SAP tools Knowledge of agile methodologies and project management practices ...

5 Legal

Technology & Privacy Associate

Atlanta, GA · On-site

A leading national and international and top 100 Am Law top firm is looking for highly qualified associates to join their Privacy and Technology Practice. The candidate needs to have 3-6 years of ...

Nordson Corporation

Assembly Technician II

Duluth, GA · On-site

$16 - $20.25/hr

High School Diploma or GED. * Tech Associate degree Preferred. Skills and Abilities Due to the variety of tasks noted above, and in support of continuous improvement, skill requirements include, but ...

Nordsonhcm

Assembly Technician II

Duluth, GA · On-site

$16 - $20.25/hr

High School Diploma or GED. * Tech Associate degree Preferred. Skills and Abilities Due to the variety of tasks noted above, and in support of continuous improvement, skill requirements include, but ...

Landis+Gyr

Sr SAP Solutions Architect

Alpharetta, GA · On-site

$145K - $192K/yr

... Technology Associate) • Familiarity with integration tools such as SAP PI/PO, SAP integration suite or non-SAP tools • Knowledge of agile methodologies and project management practices Technical ...

AEG

Merchandise Associate- Georgia Tech

Atlanta, GA · On-site

VENUE/PROJECT DESCRIPTION XXX THE ROLE Merchandise Associate Our retail employees are responsible ... Technology Solutions - offering clients and partners a 360-degree service solution platform to ...

HD Supply

Manager, Information Technology

Atlanta, GA · On-site

$91K - $112K/yr

Provides management, coaching, and feedback to associates, including assessing performance and ... Works with leadership to align technology resources to appropriate projects and workstreams.

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Technology Associate information

What is a technology associate?

Technology Associates are professionals who support the implementation, management, and maintenance of technology systems within an organization. They often assist with troubleshooting technical issues, installing hardware and software, and providing user support. Their responsibilities can vary depending on the company but generally involve ensuring that technology operations run smoothly and efficiently. Technology Associates may also help with projects related to system upgrades, cybersecurity, and data management.

What skills and qualifications are needed to be a technology associate?

To thrive as a Technology Associate, you need a solid understanding of computer science fundamentals, programming languages, and problem-solving abilities, typically supported by a relevant degree or equivalent experience. Familiarity with software development tools, databases, and project management systems like Jira or Git is often required. Strong analytical thinking, effective communication, and teamwork skills help Technology Associates excel in dynamic environments. These skills and qualities are crucial for delivering reliable technical solutions, collaborating with cross-functional teams, and adapting to evolving business needs.

What projects does a technology associate typically work on?

Technology Associates often participate in projects such as software implementation, application support, system upgrades, or troubleshooting technical issues. They typically collaborate with senior engineers, analysts, and business stakeholders to ensure that technology solutions align with organizational needs. This role offers hands-on experience with a variety of technologies and provides opportunities to learn best practices while contributing to both short-term tasks and long-term IT initiatives. By working closely with different team members, Technology Associates gain a comprehensive understanding of IT operations and build a strong foundation for career advancement.

What is the difference between Technology Associate vs Network Technician?

AspectTechnology AssociateNetwork Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like Cisco CCNA
Work EnvironmentOffice settings, IT departments, support rolesData centers, networking sites, on-site troubleshooting
Employer & Industry UsageIT firms, corporate IT departments, tech supportTelecommunications, internet service providers, enterprise networks

The main difference between a Technology Associate and a Network Technician lies in their focus areas. Technology Associates generally handle a broader range of IT support tasks, while Network Technicians specialize in network infrastructure and troubleshooting. Both roles require similar certifications and often work in related environments, but their specific responsibilities differ based on their specialization.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, data analyst, and systems engineer. These roles often require technical skills, familiarity with programming languages or network protocols, and relevant certifications. They are found across various industries and typically involve working with computers, networks, or data systems.

What are the most commonly searched types of Technology jobs in Norcross, GA?

The most popular types of Technology jobs in Norcross, GA are:

What job categories do people searching Technology Associate jobs in Norcross, GA look for?

The top searched job categories for Technology Associate jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Technology Associate jobs?

Cities near Norcross, GA with the most Technology Associate job openings:

Technology Associate jobs near you

Associate, Technology Support

High Street Insurance Partners

Atlanta, GA • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

Job Title: Associate, Technology Support
Location: Highstreet Insurance Partners - Raleigh, NC
Job type: Full-Time
Summary
Highstreet Insurance Partners is one of the fastest growing independent insurance brokerages in the United States. We pride ourselves on building meaningful partnerships that challenge the status quo while focusing on integrity, respect and transparency. Supporting our national network of entrepreneurs by providing them world-class support is our number one priority.
As an Associate, Technology Support with our company, your mission will be to support the operations of the company's technology platform, internal customer support, and ensuring adherence to the security/governance processes set forth by HSIP leadership. This role requires strong communication, technical skills and functional knowledge of IT best practices.
Roles and Responsibilities
  • Provides first line investigation and diagnosis of end user computing issues delivered via Service Desk Ticketing System.
  • Responds to a broad range of service requests for IT support and taking action to fulfill requests or provide resolution.
  • Identify and diagnose issues and problems to prevent reoccurrence.
  • Provides excellent customer service to problem resolution within established SLAs.
  • Establishes strong working relationships with internal and external customers, ensuring customer satisfaction by responding to all service requests in a timely and professional manner.
  • Contributes to Service Desk Knowledgebase.
  • Identifies problems that may be affecting the enterprise and escalate when appropriate.
  • Escalate, if needed, unresolved issues to a higher level of support.
  • Monitor issues from start to resolution.
  • This description is not meant to be all-inclusive and may be expanded or changed at the discretion of our leadership team to align with our goals.

Who You'll Serve
Our Information Technology department serves the entire Highstreet Insurance Partners enterprise. As such, you'll be expected to provide support to all our business units, team members, and operational staff.
Who You Are
  • Collaborative: Understands and displays the importance of knowledge sharing within a team setting.
  • Work style: Engage in a highly interactive, collaborative environment devoid of both ego and attitude. Our team works better together, it values your perspective as well as others and strive to create a safe and enjoyable environment to share ideas - even bad ones.
  • Problem solver: Tenaciously works problems to resolution.
  • Timeliness: Appreciate the urgency and importance of your role and the technology you support.
  • Self-development: Strive for continuous improvement and are open to change and critical feedback.
  • Innovative: Committed to exploring new and innovative technology and to immersing yourself in that pursuit to keep you, our team, and our organization an industry leader.
  • Transparency: Speak frankly and clearly about technology to non-technical team members.

Competencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
  • Bachelor's Degree with an emphasis on Information Technology strongly preferred.
  • 2+ years of Service Desk experience within a complex IT environment.

Requisite Skills
  • Experience with using a Service Desk Ticketing System, triaging computer related issues, and taking the appropriate action.
  • Strong experience with the Windows 10/11 operating systems.
  • Experience in the creation and management of user accounts in Azure AD, Microsoft 365, and Exchange Online.
  • Strong communication, writing, and documentation skills for contribution to the Service Desk Knowledgebase.
  • Technical understanding of DNS, DHCP, AD, Print Management, Group Policy, SMTP, TCP/IP networking concepts and various associated technologies and platforms.
  • Exceptional communication skills while troubleshooting technical problems and escalations in order to provide superior customer service.
  • Industry recognized certifications preferred.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
  • Moderate stress due to regular deadlines and daily challenges.
  • High finger dexterity while typing documents and forms.
  • Occasionally lift up to 20lbs.

Work Environment
  • Work is done in a temperature-controlled, non-smoking office.
  • Position is fully remote, but will need to be located in the Atlanta GA, or Raleigh, NC area.
  • Workstations are cubicles with low-medium walls.
  • The noise level in the work environment is usually moderate.

Why Work Here?
Highstreet Insurance Partners values and rewards integrity, continuous learning, creativity, transparency and a spirit of service and giving back.

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