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Technology Assistant Jobs in Roxbury Crossing, MA

Ropes & Gray

Technology Innovation Engineer

Boston, MA · On-site

Participates in technology pilots and builds out prototypes or proof of concept solutions to validate the feasibility and effectiveness of new technologies. * Assist with administration of innovative ...

Raymond Search Group

Safety Coordinator

Boston, MA · On-site

Prior experience in a safety-focused role (Safety Tech, Assistant, or Coordinator). * Industry Knowledge: Familiarity with mechanical, electrical, or general construction operations. * Soft Skills:

Mass General Brigham

CT Technologist Lead

Boston, MA · On-site

$47 - $67.74/hr

... -Assist in maintaining written protocols to ensure CT protocols are accessible for staff CT ... Qualifications Education Associate's Degree Radiologic Technology required Can this role accept ...

Massgeneralbrigham

CT Technologist Lead

Boston, MA

$47 - $67.74/hr

... -Assist in maintaining written protocols to ensure CT protocols are accessible for staff CT ... Qualifications Education Associate's Degree Radiologic Technology required Can this role accept ...

Coghlin Companies

Quality Engineer I

Westborough, MA · On-site

$68K - $85K/yr

Lead by example and promote the criticality of strict compliance adherence at Columbia Tech. * Assist in the training of personnel, including customers and suppliers on workmanship and quality ...

Coghlin Companies

Quality Engineer I

Westborough, MA · On-site

$68K - $85K/yr

Lead by example and promote the criticality of strict compliance adherence at Columbia Tech. * Assist in the training of personnel, including customers and suppliers on workmanship and quality ...

The Ceres Group

Front Office Trade Support

Boston, MA · On-site

$18.50 - $24/hr

... technologies Assist in the development, configuration, testing, training and deployment of proprietary and vendor application releases and patches Assist with Business Continuity planning and testing ...

Berklee

Hardware Technology Support Assistant

Boston, MA · On-site

$16.97/hr

Under the direct supervision of the Hardware Services Manager, the Hardware Technology Support Assistant serves as an assistant to the Berklee Hardware Services staff. Primary responsibility will be ...

Aquila Technology

Administrative Assistant

Lexington, MA

$20.25 - $27/hr

Aquila Technology is seeking a Administrative Assistant to join our team in supporting one of the country's premier defense research organizations. The ideal candidate will be a mature, personable ...

Aquila Technology

Administrative Assistant

Lexington, MA

$20.25 - $27/hr

Aquila Technology is seeking a Administrative Assistant to join our team in supporting one of the country's premier defense research organizations. The ideal candidate will be a mature, personable ...

Pep Boys

Auto Master Technician

Dedham, MA · On-site

$31.90 - $44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

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All JobsTechnology JobsTechnology Assistant JobsTechnology Assistant Jobs in Roxbury Crossing, MA

Technology Assistant information

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What are the most commonly searched types of Technology jobs in Roxbury Crossing, MA?

The most popular types of Technology jobs in Roxbury Crossing, MA are:

What cities near Roxbury Crossing, MA are hiring for Technology Assistant jobs?

Cities near Roxbury Crossing, MA with the most Technology Assistant job openings:

Technology Assistant jobs near you
Infographic showing various Technology Assistant job openings in Roxbury Crossing, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Technology Innovation Engineer

Ropes & Gray

Boston, MA • On-site

Other

Re-posted 10 days ago

Job description

About Ropes & Gray
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years-rankings that honor the "best of the best" law firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview
Under the leadership of the Director of Technology Innovation, the Technology Innovation Engineer is responsible for identifying and testing new and innovative technologies, as well as looking at new ways of using existing technologies to better serve the firm's needs. The ideal candidate is passionate about technology and its application to the solution of business problems and views obstacles as an exciting challenge that demands a creative solution. This individual is well versed in a wide variety of technologies, including, but not limited to, web application development, information systems, expert systems, collaboration technologies, search, cloud solutions and artificial intelligence. This person also understands the basic concepts of business process analysis and is able to help determine whether technology solutions apply to the needs of the business.
This position requires close collaboration with other groups within the Information Services department to ensure any new and innovative technology solutions fit into the firm's overall information technology and information security landscape. The ability to document a solution and collaboratively hand it off to other groups to deploy, manage and support is critically important.
Responsibilities
ESSENTIAL CAPABILITIES:
  • Technology Expertise - must have solid working knowledge of a variety of technologies including, but not limited to, web application development, search, collaboration technologies, Microsoft solution stack, expert systems, database & report design, artificial intelligence and IA/UX principles.
  • Must be able to get consensus and collaborate across many business units; ability to explain complex concepts in layman's terms; ability to communicate with all levels of management and staff establishing straightforward productive relationships.
  • Maintains an understanding of technologies currently available for the legal market as well as the roadmaps for many of the larger providers of such products.
  • Continuously monitors industry trends, emerging technologies, and competitive developments to identify opportunities for innovation.
  • Participates in technology pilots and builds out prototypes or proof of concept solutions to validate the feasibility and effectiveness of new technologies.
  • Assist with administration of innovative technology tools during pilots and rollouts.
  • Assists with adoption and support efforts for innovative technology tools.

Qualifications
  • 5+ years of professional experience in a global professional services organization.
  • Bachelor's degree in computer/information science or related field or equivalent work experience.
  • Experience with artificial intelligence technologies.
  • Experience deploying and managing Azure resources.
  • Experience with system, application or network architecture.
  • Knowledge of databases, database design principles and ability to query data.
  • Familiarity with application development.
  • Demonstrates excellent professional presence and business acumen.
  • Analytical and conceptual thinker with experience developing creative, strategic solutions for business problems.
  • Excellent relationship management and interpersonal skills.
  • Goal oriented with high standards for quality and performance.
  • High comfort level working in a continually changing environment and managing multiple competing priorities.
  • Excellent oral and written communication skills, including the ability to effectively communicate technical information to both technical and non-technical personnel.
  • Strong analytical and problem-solving skills.

Compensation and Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
  • Boston, Chicago, Washington, D.C.: $117,200 - $178,700
  • New York: $127,900 - $195,000

Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

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