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Technology Assistant Jobs in Romeoville, IL (NOW HIRING)

DART ENTITIES

IT Systems Administrator

Naperville, IL · On-site

This role will assist with the daily administration of our network, server, user support, and warehouse technology environment, with a strong focus on supporting and administering Warehouse ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Ropes & Gray

Technology Innovation Engineer

Chicago, IL · On-site

Participates in technology pilots and builds out prototypes or proof of concept solutions to validate the feasibility and effectiveness of new technologies. * Assist with administration of innovative ...

DRW

Blockchain Strategy Analyst

Chicago, IL · On-site

$125K - $200K/yr

Gather and analyze information across multiple data sources to arrive at actionable recommendations across many different areas of business, including operations, and technology * Assist BD and ...

Neiu

Program Specialist

Chicago, IL

$50K - $60K/yr

Provide academic advisement and educational planning to newly admitted and continuing students who declared a major or pre-major or minor in the College of Business and Technology. * Assist students ...

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All JobsTechnology Assistant JobsTechnology Assistant Jobs in Romeoville, IL

Technology Assistant information

What jobs pay $10,000 a month without a degree?

For a Technology Assistant, earning $10,000 a month typically requires extensive experience, specialized skills, or certifications in areas like IT support, cybersecurity, or network management. Many high-paying tech roles focus on practical expertise and problem-solving abilities rather than formal degrees, often involving certifications such as CompTIA, Cisco, or Microsoft. These positions may also require working in fast-paced environments or providing remote support for large organizations.

Which 3 jobs will survive AI?

Technology Assistants are likely to continue thriving as they require complex problem-solving, interpersonal skills, and adaptability that AI cannot fully replicate. Other jobs expected to survive include healthcare professionals, such as nurses and doctors, due to the need for human judgment and empathy, and skilled trades like electricians and plumbers, which depend on manual dexterity and on-site work. These roles involve tasks that are difficult for AI to automate completely and often require specialized training or certification.

What is a technology assistant?

A technology assistant is a professional who supports the use, maintenance, and troubleshooting of computer systems, software, and hardware. They often assist with technical issues, set up equipment, and may have skills in areas like networking, software applications, and basic cybersecurity. This role typically requires good problem-solving skills and familiarity with common technology tools.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What does a Technology Assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What is the salary of an IT assistant?

The salary of an IT assistant typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the specific employer. Entry-level positions may start lower, while those with certifications or specialized skills can earn higher wages. Salaries often increase with additional certifications such as CompTIA A+ or Network+ and relevant technical skills.

What are the key skills and qualifications needed to thrive as a Technology Assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges Technology Assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.
What are the most commonly searched types of Technology jobs in Romeoville, IL? The most popular types of Technology jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Technology Assistant jobs? Cities near Romeoville, IL with the most Technology Assistant job openings:
Technology Assistant jobs near you
IT Systems Administrator

IT Systems Administrator

DART ENTITIES

Naperville, IL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Administer, support, and troubleshoot Warehouse Management System functionality, users, configuration, reporting, and operational issues.

  • Assist with the administration, configuration, and support of Microsoft and Linux server environments, including monitoring network and server performance.

  • Provide technical support for end users, including hardware, software, network, access, and warehouse system issues.

Job description

Summary

We are seeking an IT Systems Administrator with 3–5+ years of hands-on experience supporting IT systems in a logistics, warehousing, distribution, or supply chain environment. This role will assist with the daily administration of our network, server, user support, and warehouse technology environment, with a strong focus on supporting and administering Warehouse Management Systems.

The ideal candidate has experience working directly with warehouse operations, understands how WMS systems support receiving, inventory, picking, packing, shipping, and reporting, and can bridge the gap between IT and operations.

Essential Functions

  • Administer, support, and troubleshoot Warehouse Management System functionality, users, configuration, reporting, and operational issues.
  • Work directly with warehouse, logistics, and operations teams to resolve system issues impacting receiving, inventory, picking, packing, shipping, and order fulfillment.
  • Assist with WMS user setup, permissions, configuration changes, testing, documentation, and process support.
  • Support WMS integrations with related business systems, including EDI, reporting tools, scanners, printers, and other warehouse technology.
  • Assist with the administration, configuration, and support of Microsoft and Linux server environments.
  • Monitor network and server performance and help diagnose connectivity, system, application, and warehouse technology issues.
  • Install, configure, patch, and upgrade servers, workstations, applications, RF devices, printers, and related IT equipment.
  • Provide technical support for end users, including hardware, software, network, access, and warehouse system issues.
  • Support telecommunications equipment and related connectivity needs.
  • Assist with LAN/WAN maintenance, network troubleshooting, and day-to-day infrastructure operations.
  • Help maintain backup, disaster recovery, cybersecurity, and system restore procedures.
  • Support Microsoft 365 administration, Active Directory, user accounts, permissions, and related systems.
  • Assist with vendor coordination, system implementations, documentation, and IT projects as needed.
  • Maintain clear documentation of systems, procedures, troubleshooting steps, and completed work.

Required Experience

  • 3–5 years of hands-on IT experience in systems administration, WMS administration, network support, helpdesk escalation, or a similar technical role.
  • Previous IT experience in a logistics, warehousing, distribution, 3PL, transportation, or supply chain environment.
  • Hands-on experience supporting, administering, or managing a Warehouse Management System.
  • Experience troubleshooting WMS-related operational issues, including inventory, receiving, picking, shipping, RF/scanner, label printing, and user access issues.
  • Experience supporting Microsoft server technologies, Active Directory, Microsoft 365, Windows workstations, and common business applications.
  • Basic to intermediate understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, switches, and wireless networks.
  • Ability to work on-site in the Naperville, IL area.

Required Skills and Abilities

  • Strong understanding of warehouse and logistics workflows and how technology supports daily operations.
  • Ability to communicate effectively with both technical teams and non-technical warehouse, operations, and management users.
  • Ability to explain technical concepts in practical business and operational terms.
  • Strong troubleshooting, problem-solving, and follow-through skills.
  • Ability to read, interpret, and apply technical documentation, manuals, and procedures.
  • Ability to organize, prioritize, and complete multiple tasks and projects within expected timelines.
  • Ability to learn new software, hardware, and business systems quickly.
  • Self-motivated and able to use sound judgment with minimal supervision.
  • Able to work both independently and as part of a team.
  • Professional, dependable, and service-oriented approach to supporting users and business operations.

Preferred Skills

Experience with any of the following is a plus:

  • WMS platforms such as Infios, HighJump, Körber, Accellos, Manhattan, Blue Yonder, SAP EWM, or similar systems
  • EDI platforms or transaction support
  • RF scanners, barcode label printers, Zebra devices, and warehouse printing systems
  • SQL queries, data validation, reporting, or troubleshooting
  • Crystal Reports
  • SSRS Reporting
  • Power BI Dashboards
  • Jira or ticketing systems
  • XML, C#, C++, Java, scripting, or light development experience
  • CompTIA A+, Network+, or Security+
  • CCNA or equivalent networking experience
  • Microsoft 365 certifications or equivalent experience

Education and Certifications

  • Associate’s or bachelor’s degree in Computer Science, Information Technology, Logistics Technology, Supply Chain Systems, or a related field preferred.
  • Equivalent hands-on experience will be considered in place of a degree.
  • Relevant industry certifications such as CCNA, CompTIA Network+, CompTIA Security+, Microsoft 365 certifications, or equivalent experience preferred.

Work Environment

This is an on-site role supporting a logistics and warehouse operations environment. The position may require occasional after-hours support, project work, system maintenance windows, or urgent operational support depending on business needs.

  • Competitive Pay
  • 401(k)
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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