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Technology Assistant Jobs in Gilbert, AZ (NOW HIRING)

All Things Metal

IT Assistant (Not Remote)

Phoenix, AZ · On-site

$17.75 - $24.25/hr

IT Assistant Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time Who We Are At All Things Metal Industries, we don't just build steel-we build people, relationships, and lasting careers.

HEICO

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

Education and Experience An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business ...

Heico

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

Education and Experience An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business ...

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

Education and Experience An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business ...

SimonMed Imaging

Technologist Assistant Advanced

Phoenix, AZ · On-site

$19.75 - $25.75/hr

Our commitment to excellence and improving patient care paired with the best-in-class technology ... The Advanced Technologist Assistant is responsible for assisting radiology technologists in ...

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Technology Assistant information

See Gilbert, AZ salary details

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How much do technology assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for technology assistant in Gilbert, AZ is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.67 per hour, depending on experience, location, and employer.

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What are the most commonly searched types of Technology jobs in Gilbert, AZ?

The most popular types of Technology jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Technology Assistant jobs?

Cities near Gilbert, AZ with the most Technology Assistant job openings:

Technology Assistant jobs near you
Infographic showing various Technology Assistant job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $34,464 per year, or $16.6 per hour.

IT Assistant (Not Remote)

All Things Metal

Phoenix, AZ • On-site

$17.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

All Things Metal rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

IT Assistant
Location: North Phoenix and/or Wittmann, AZ | Schedule: Full Time
Who We Are
At All Things Metal Industries, we don't just build steel-we build people, relationships, and lasting careers. We're proud to be a family-owned company that's been recognized multiple times as one of Arizona's Best Places to Work, and we take that seriously.
Our culture is fast-paced and driven, but also supportive and humble. We value teammates who are hungry to learn, smart in how they work, and humble enough to grow with others. This isn't a place for short-term gigs-you'll find steady work, opportunities to advance, and a team that truly has your back.
Whether it's in the shop, the field, or the office, we believe in promoting from within, investing in our people, and helping each other reach the next level. If you're looking for a long-term home where hard work meets big opportunity, All Things Metal is the place to be.
Rhino Central Services
Rhino Central Services is the backbone of All Things Metal Industries, providing HR, finance, and IT support exclusively for ATM Steel, RoXteel, and KorFab. While we don't produce steel or panels ourselves, our work keeps the whole family of companies running smoothly. Everything we do is focused on supporting our specialized teams so they can succeed.
Role Overview
Rhino Central Services, the shared services hub for All Things Metal, KorFab, and RoXteel, is seeking a proactive IT Assistant to support day-to-day technology operations across our business units. This role bridges the gap between our internal teams and our managed IT provider, ensuring that our systems, software, and people stay connected and productive. This is an in person position!
The IT Assistant will serve as the first line of support for employees, handling user issues, managing hardware and software, coordinating with 3rd party IT Provider on escalated matters, and keeping our specialized construction technology running smoothly. This is an excellent opportunity for someone who enjoys hands-on problem-solving, process improvement, and learning within a growing, fast-paced steel and construction environment.
Key Responsibilities
User Support & Helpdesk
  • Provide first-line support for hardware, software, and connectivity issues.
  • Troubleshoot and resolve problems with construction-specific programs (Tekla Powerfab, Sage 100 Contractor, Vista Viewpoint, AutoCAD, Bluebeam, Trimble Connect, etc.).
  • Assist with account setup, password resets, permissions, and license management.
  • Train end users on new systems, updates, and company technology standards.
  • Log, track, and prioritize IT support requests to ensure timely resolution.
Hardware & Network Maintenance
  • Set up, configure, and maintain computers, printers, and mobile devices.
  • Manage software updates, drivers, and patches for both office and field equipment.
  • Support network connections and ensure reliable VPN access for remote and field users.
  • Partner with 3rd Party IT Provider on escalated network, security, and infrastructure issues.
Software & Data Administration
  • Install, update, and manage licenses for key construction software.
  • Coordinate with vendors and 3rd Party IT Provider for upgrades, integrations, and troubleshooting.
  • Assist project teams with data sharing, version control, and file management.
  • Help enforce company data protection and cybersecurity best practices.
Documentation & Training
  • Maintain IT documentation, user guides, and FAQs.
  • Conduct new-hire IT orientation and software onboarding.
  • Provide refresher training on software tools and updates.
Inventory & Field Support
  • Maintain IT asset inventory and oversee equipment lifecycle.
  • Assist with procurement and setup of new devices and software.
  • Support field teams accessing digital drawings, models, and schedules.

Qualifications
  • 0-3 years of hands-on IT support or helpdesk experience - ideal for someone early in their IT career looking to grow.
  • Basic understanding of computer hardware, software, and networking fundamentals.
  • Familiarity with construction software (Tekla, Sage, Bluebeam, etc.) is helpful, but we're happy to train the right person.
  • Naturally curious and resourceful - able to research issues, use available tools, and problem-solve without constant direction.
  • Comfortable juggling multiple priorities and learning through doing.
  • Experience coordinating with a managed IT provider is a plus, but not required.
  • Ability to lift and move computer equipment as needed.

Skills & Abilities
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational ability.
  • Problem-solving mindset with eagerness to learn new systems.
  • Ability to work independently while collaborating across departments.
  • Comfortable juggling multiple priorities in a fast-paced environment.

Schedule
Business hours are M-Th 7am - 5pm and Fri 7am - 11am
Hours will be dependent upon current projects and business needs.
Compensation & Benefits
  • Hourly $19-23 depending on experience
  • Steady, long-term work in a supportive environment
  • First-time homebuyer program with $500 bonus and optional realtor/mortgage support
  • Dave Ramsey SmartDollar financial education resources
  • Full benefits including medical, dental, vision, PTO, and sick time
  • 401(k) with company match and profit-sharing contributions
  • Family-friendly events and team-building activities
  • Birthday and work anniversary recognition
  • Cash bonuses for production roles and internal growth opportunities

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