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Clarksville Veterinary Clinic is Hiring a Client Service Representative / Technician Assistant!

Position Details

Role: Client Service Representative / Technician AssistantStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Monday through Friday, 40 hours per week

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Career Where You Can Make a Difference Every Day?

Clarksville Veterinary Clinic is a three-doctor practice with a well-established support staff dedicated to providing exceptional patient care and compassionate client service. For more than 25 years, we have proudly served Southside Virginia and our lake community with high-quality veterinary medicine ranging from preventive care to internal medicine and advanced orthopedic surgery.

We are currently seeking a full-time Client Service Representative / Technician Assistant to join our friendly and supportive team. This position is ideal for someone who loves animals, enjoys helping people, and wants the opportunity to grow within veterinary medicine through cross-training and hands-on experience.

Why Our Team Loves Clarksville Veterinary Clinic

• Supportive and collaborative team environment
• Opportunity to cross-train and grow your veterinary skills
• Positive hospital culture focused on teamwork and compassion
• Meaningful work helping pets and the people who love them
• Experienced doctors and support staff committed to mentorship
• Opportunity to build a long-term veterinary career
• A welcoming clinic environment that values every team member

Client Service Representative Duties

• Greet clients and patients warmly upon arrival
• Manage multiple phone lines and schedule appointments efficiently
• Process payments and maintain accurate client records
• Assist clients with questions, products, and general information
• Maintain a clean, organized, and welcoming reception area
• Communicate professionally and compassionately with clients and team members

Technician Assistant Duties

• Assist with animal handling and patient restraint
• Support veterinarians and technicians during patient care activities
• Assist with kennel duties and patient comfort care
• Help maintain cleanliness throughout the hospital and treatment areas
• Support daily hospital workflow and patient care needs
• Assist with basic animal husbandry and patient monitoring

What Our Team Members Bring

• Previous customer service, veterinary, or animal care experience preferred
• Background in animal husbandry, veterinary care, or front desk reception is a plus
• Strong communication and teamwork skills
• Compassion for pets, clients, and coworkers
• Positive attitude and willingness to learn
• Ability to multitask in a fast-paced veterinary environment
• Reliability, professionalism, and strong attention to detail

The Extras You'll Actually Feel

• Mentorship and support from an experienced veterinary team
• Opportunities to grow your veterinary knowledge and skills
• A clinic culture built on teamwork, kindness, and collaboration
• Employee benefits that support both personal and professional well-being
• The opportunity to make a meaningful impact in your community every day
• A positive environment where your contributions truly matter

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

This is a fantastic opportunity to join an outstanding veterinary practice and start or continue building your career in veterinary medicine. We look forward to hearing from you!

Diversity, equity, and inclusion are core values at Clarksville Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.