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Technical Support Trainee Jobs in Houston, TX (NOW HIRING)

Star Precision

EDM Setup / Trainee

Houston, TX · On-site

$16 - $21/hr

As a trainee, you will receive hands-on training and support from experienced professionals ... Learn to read and interpret technical drawings and specifications. * Perform routine maintenance ...

Eagle Railcar Management, LLC

Be Seen First

Management Trainee

Channelview, TX · On-site

$65K - $75K/yr

Bachelor's degree in a science, engineering, or related technical discipline. * Willing to engage ... We take pride in developing our people, delivering high-quality work, and supporting the essential ...

Service Wire

Sales Trainee

Houston, TX · On-site

Emphasize product features based on analyses of customers' needs and on technical knowledge of ... Career Growth & Learning Support - Tuition reimbursement and employee assistance programs * Tuition ...

Service Wire

Sales Trainee (copy)

Houston, TX · On-site

Emphasize product features based on analyses of customers' needs and on technical knowledge of ... Career Growth & Learning Support - Tuition reimbursement and employee assistance programs * Tuition ...

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Technical Support Trainee information

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$10

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How much do technical support trainee jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technical support trainee in Houston, TX is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $25.24 per hour, depending on experience, location, and employer.

How to get into technical support with no experience?

To start as a technical support trainee with no experience, focus on developing basic computer skills, understanding common operating systems, and learning troubleshooting methods. Entry-level certifications like CompTIA A+ can also improve your chances and demonstrate foundational knowledge to employers.

What is entry level technical support trainee?

An entry-level technical support trainee is a beginner position where individuals learn to assist users with hardware, software, and network issues. The role typically involves gaining skills in troubleshooting, customer service, and using support tools, often requiring basic technical knowledge and a willingness to learn on the job.

What are the most commonly searched types of Technical Support jobs in Houston, TX?

The most popular types of Technical Support jobs in Houston, TX are:

Senior Coordinator, Technical Support Services

Houston, TX • On-site

Baylor College of Medicine
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about Baylor College of Medicineexternal

$57K - $67K/yr

Other

Posted 7 days ago

Baylor College of Medicine rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

191st of 633 rated colleges and universities

Job description

Senior Coordinator, Technical Support Services Division: Information Technology Work Arrangement: Onsite only Location: Houston, TX Salary Range: $57,320 - $67,435 FLSA Status: Nonexempt Work Schedule: Monday – Friday, 8 a.m. – 5 p.m.

Summary

The Senior Coordinator, Technical Support Services serves as a highly trained, front-line representative for the Office of Information Technology (OIT), delivering innovative, world-class, customer support to a large, complex and constantly changing organization. The Technical Support Services Senior Coordinator identifies, diagnoses and resolves first and second-tier Desktop computer technical issues, and as necessary, escalates issues to more experienced team members, including the senior, team lead and manager, and/or subject matter experts in other areas of OIT. Work performed by the analyst includes, but is not limited to on-site support in the installation and troubleshooting of Applications and Operating Systems, Computer network connectivity troubleshooting, and repair of hardware systems such as workstations (Macs and PCs), peripheral equipment such as printers, scanners, webcams and other connected peripherals.

Job Duties
  • Resolves more complex and non-routine hardware related issues on Dell desktops and laptops, Lenovo desktops and laptops and iMac desktops and MAC notebooks. Peripheral testing and troubleshooting on devices like HP printers, HP and Kodak scanners, Logitech webcams and Dell speakers.
  • Troubleshoots software related issues on Windows 7 and Windows 10 Operating Systems on Dell and Lenovo desktops and laptops.
  • Troubleshoots MAC OS X instability issues.
  • Installs Applications like Office 365, Cisco VPN, SAP, Symantec Endpoing Encryption, Symantec Endpoint Protection as well as resolve issues with those apps and others that are unique to Baylor.
  • Provides creative and thoughtful technical solutions using approved methods in accordance with established procedures and service levels.
  • Performs other job-related duties as assigned.
Minimum Qualifications
  • High School diploma or GED.
  • Four years of relevant experience.
Preferred Qualifications
  • Associates' degree in Computer Science, Management Information Systems or Information Technology related field.
  • Working in an academic medicine environment.
  • Experience working with MAC Computers.

Work Authorization Requirement:

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine fosters diversity among its students, trainees, faculty, and staff as a prerequisite to accomplishing our institutional mission and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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