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Technical Support Scientist Jobs (NOW HIRING)

Abbott

Scientist Technical Support

Lake Forest, IL · On-site

The Opportunity The Scientist Technical Support role works out of our Lake Forest, IL (in Conway Park) location in the Core Lab Diagnostics Business Unit. Our diagnostic solutions are used in ...

Abbott

Scientist Technical Support

Lake Forest, IL · On-site

The Opportunity The Scientist Technical Support role works out of our Lake Forest, IL (in Conway Park) location in the Core Lab Diagnostics Business Unit. Our diagnostic solutions are used in ...

Abbott

Scientist Technical Support

Lake Forest, IL

The Opportunity The Scientist Technical Support role works out of our Lake Forest, IL (in Conway Park) location in the Core Lab Diagnostics Business Unit. Our diagnostic solutions are used in ...

Bio-Techne

Product Support Scientist

Wallingford, CT · On-site

$81K - $134K/yr

We are seeking a proactive and solutions-driven Product Support Scientist to advance the ... Creativity, strong technical judgment, and high execution standards are essential. A solid ...

Bio-Techne

Product Support Scientist

Wallingford, CT · On-site

$81K - $134K/yr

We are seeking a proactive and solutionsdriven Product Support Scientist to advance the performance ... Creativity, strong technical judgment, and high execution standards are essential. A solid ...

Axcend

Applications & Support Scientist

Lehi, UT · On-site

$95K - $125K/yr

Serve as the technical voice in the room answer deep scientific questions during evaluations, frame Axcend's capabilities accurately and confidently, and know when to escalate commercial questions ...

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How much do technical support scientist jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for technical support scientist in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Technical Support Scientist, and how does the role interact with other teams?

A Technical Support Scientist typically spends their day responding to customer inquiries, troubleshooting technical issues related to products or experiments, and providing detailed scientific guidance. The role often requires collaboration with R&D, product management, and quality assurance teams to resolve complex problems and relay feedback from customers. Regular tasks may also include documenting support cases, creating troubleshooting guides, and participating in training sessions to stay updated on new technologies. This cross-functional interaction ensures that customer needs are met efficiently while also contributing to product improvement.

What are the key skills and qualifications needed to thrive as a Technical Support Scientist, and why are they important?

To thrive as a Technical Support Scientist, you need a solid background in life sciences or chemistry, often with a relevant degree and laboratory experience. Familiarity with scientific instrumentation, troubleshooting software, and CRM or ticketing systems is commonly required. Excellent problem-solving, communication, and customer service skills help you address client concerns and explain complex technical concepts clearly. These skills ensure effective resolution of technical issues, high customer satisfaction, and support for scientific operations.

What are Technical Support Scientists?

Technical Support Scientists are professionals who assist customers and internal teams by providing expert guidance on scientific products, instruments, or services. They help troubleshoot technical issues, interpret data, and offer solutions to ensure optimal use of laboratory equipment and technologies. These scientists often have a background in fields like biology, chemistry, or engineering, enabling them to communicate complex information effectively. Their role bridges the gap between customers and product development, ensuring customer satisfaction and product improvement.
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Technical Support Scientist jobs near you
Infographic showing various Technical Support Scientist job openings in the United States as of June 2026, with employment types broken down into 34% As Needed, 33% Full Time, and 33% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Scientist

Technical Support Scientist

OriGene Technologies Inc

Rockville, MD

$96K - $100K/yr

Other

Posted 2 days ago

Job description

Description

 Provide up-to-date technical and scientific support for complex biotechnology products; respond to product inquiries/requests, and contribute to the development and launch of new biotechnology solutions. $96,706.00 - $100,000.00/year.

Requirements

Master's degree or foreign equivalent in Biotechnology or a related field.

Must have demonstrated skills with molecular techniques, including cDNA cloning, DNA transfection, PCR; hands-on experience in antibody-based research applications such as Western, Immunofluorescence (IF)/Immunocytochemistry (ICC), and Flow; and publish scientific research involving microbial testing, assay development, and bioproduct stability studies. 

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