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Technical Support Professional Jobs in Kansas (NOW HIRING)

CLX Gaming

Technical Support/Customer Advocate Agent

KS · On-site

$12 - $15/hr

WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our ... At Cybertron we strive to provide a top level professional and friendly service to our customers.

City of Wichita, KS

Technical Support Intern

Wichita, KS · On-site

$15.36/hr

... staff member, and professional project work is directed and reviewed by staff members in ... Learn first-tier technical support for end users * Assist with troubleshooting hardware, software ...

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All JobsTechnical Support Professional JobsTechnical Support Professional Jobs in Kansas

Technical Support Professional information

See Kansas salary details

$12

$23

$39

How much do technical support professional jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical support professional in Kansas is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What is a technical support professional?

A technical support professional assists users with troubleshooting hardware, software, and network issues. They often communicate with customers via phone, email, or chat and may use diagnostic tools or knowledge bases to resolve technical problems efficiently.

What is the difference between Technical Support Professional vs Customer Support Specialist?

AspectTechnical Support ProfessionalCustomer Support Specialist
Required CredentialsTypically technical certifications or relevant technical knowledgeCustomer service skills, sometimes basic technical knowledge
Work EnvironmentTechnical departments, IT support centers, help desksCall centers, retail, online support channels
Employer & Industry UsageIT, technology, software companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding technical troubleshooting rolesCustomer service and communication skills

The main difference between a Technical Support Professional and a Customer Support Specialist lies in their focus. Technical Support Professionals primarily handle technical troubleshooting and require technical certifications, working mainly in IT or tech companies. Customer Support Specialists focus on customer service and communication, often working in retail or service industries. Both roles involve assisting customers, but their technical depth and work environments differ.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
What are the most commonly searched types of Technical Support jobs in Kansas? The most popular types of Technical Support jobs in Kansas are:

Technical Support/Customer Advocate Agent

CLX Gaming

Hutchinson, KS • On-site

$12 - $15/hr

Full-time

Medical, Dental

Re-posted 29 days ago

Job description


THIS IS A REMOTE POSITION. WORK FROM YOUR HOME 
Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience.
 
 
 Job Functions:
 
 • A Customer Support Specialist’s main duty is to provide technical support and assistance to customers regarding their hardware and software issues.
 • Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes
 • Work with supervisors and other departments to facilitate fast incident resolution.
 • Advocate on customers behalf to insure high levels of customer satisfaction
 • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.
 
 
 Job Requirements:
 
 • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
 • Advance understanding of PC operating systems and most common software applications. 
• Advance understanding of PC hardware components
 • Experience with troubleshooting and diagnosing computer issues.
 • Technical awareness: ability to match resources to technical issues appropriately.
 • Service awareness of all organization’s key services for which support is being provided
 • Self-motivated with the ability to work in a fast-moving environment.
 • 2-year degree in the IT field preferred, but not required.
 
 
 Benefits:
 
 • Competitive base based on experience and qualifications. 
• Uncapped Performance Bonus
 • Uncapped commissions on pre sales assistance and consultation. 
• Health and dental benefits included.
 • Full on the job training & support 
• Fun working environment and culture.
 • Great opportunity for advancement.