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Technical Support Manager Jobs in Meridian, ID (NOW HIRING)

LUMA

Technical Records Specialist 1

Boise, ID · On-site

$18.61/hr

... and managing Idaho's fish and wildlife for this great state. We are committed to creativity ... Employee Assistance Program - confidential support, information, and resources for all of life ...

Foodera Technologies

I.T. Support Technician

Caldwell, ID · On-site

$19.25 - $26.50/hr

Manage hardware lifecycle processes: deployment, replacement, and decommissioning. * Perform onsite troubleshooting and technical support at the Idaho Falls location. * Assist with local IT projects ...

KLA Corporation

Manager Field Support

Boise, ID · On-site

$98K - $166K/yr

... Support. The KLA Services organization partners with our field teams and customers in all business ... Maintains communication with design management and specialists in resolving technical problems and ...

KLA Corporation

Manager Field Support

Boise, ID · On-site

$98K - $166K/yr

... Support. The KLA Services organization partners with our field teams and customers in all business ... Maintains communication with design management and specialists in resolving technical problems and ...

Orbotech

Manager Field Support

Boise, ID · On-site

$98K - $166K/yr

... Support. The KLA Services organization partners with our field teams and customers in all business ... Maintains communication with design management and specialists in resolving technical problems and ...

KLA-Belgium

Manager Field Support

Boise, ID · On-site

$98.20 - $166.90/hr

Job Responsibilities Directs the coordination of technical and administrative support activities ... Active people manager for a team of engineers. Responsible to drive internal/external ...

New

Flatwater, Inc.

Administrative Support Assistant

Boise, ID · On-site

$33K - $44K/yr

Administrative And Technical Support Services This position provides administrative and technical support services for the Bureau of Land Management (BLM) Idaho State Office. The role involves work ...

Orbotech

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

Orbotech

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

Orbotech

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

KLA Corporation

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

Orbotech

Customer Support Engineer

Boise, ID

$25.15 - $42.75/hr

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

KLA Corporation

Customer Support Engineer

Boise, ID · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA ... Services organization partners with our field teams and customers in all business sectors to ...

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Showing results 21-40

All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Meridian, ID

Technical Support Manager information

See Meridian, ID salary details

$28.6K

$83.3K

$143K

How much do technical support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical support manager in Meridian, ID is $83,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $100,800.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

How much does a technical support manager make in the US?

The average salary for a technical support manager in the US is around $70,000 to $100,000 per year, depending on experience, industry, and location. Managers with certifications or specialized technical skills may earn higher salaries, and the role often involves overseeing support teams and utilizing help desk software.
More about Technical Support Manager jobs

What job categories do people searching Technical Support Manager jobs in Meridian, ID look for?

The top searched job categories for Technical Support Manager jobs in Meridian, ID are:

What cities near Meridian, ID are hiring for Technical Support Manager jobs?

Cities near Meridian, ID with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Meridian, ID as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,014 per year, or $38.9 per hour.

Technical Records Specialist 1

LUMA

Boise, ID • On-site

$18.61/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Idaho Department of Fish and Game Career Opportunity
SPECIAL NOTIFICATION: This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission. This job announcement will now remain open until the position has been filled. Applications will be periodically reviewed as they are received. Applicants are encouraged to apply and submit their applications as soon as possible.
The Idaho Department of Fish and Game is seeking a Technical Records Specialist 1. The Technical Records Specialist 1 is part of the Administration Bureau. This position will be located at our Headquarters Office located in Boise, ID. This is a year-round temporary benefited position expected to work up to 30 hours per week.
Why IDFG? We are a premier natural resource agency dedicated to preserving, protecting, perpetuating, and managing Idaho's fish and wildlife for this great state. We are committed to creativity, innovation, and excellence as we cultivate opportunities for our customers to engage with our natural resources and become resource stewards for future generations. We are highly dedicated to our mission, committed to our team, and we know how to balance work/life commitments while loving the work we do.
What We Offer:
  • Excellent medical, dental, and vision insurance
  • Participation in one of the Nation's best state retirement systems
  • Generous vacation and sick leave accrual that begins as soon as you start
  • Eleven paid holidays in a year
  • Eight weeks of Paid Parental Leave
  • Multiple saving plans-optional 401k and 457 plans
  • Group Life Insurance/Disability Insurance/Supplemental Life Insurance - state provided basic life insurance coverage and affordable supplemental plans
  • Public Sector Student Loan Forgiveness (eligibility requirements may apply)
  • Employee Assistance Program - confidential support, information, and resources for all of life's challenges
  • State and Department Wellness Programs
  • Ongoing training opportunities
  • Potential flexible work schedule

Responsibilities:
  • Work with ITS to deploy and reclaim assets
  • Keep accurate records of said assets in our inventory and asset system (SnipeIT)
  • Some travel required for asset recovery and inventory
  • Help maintain accurate records and data for IT and technical services
  • Work with partners to donate and appropriately dispose of electronics
  • Minor data reconciliation for employee data in Entra ID
  • Assist the IT Manager / Liaison
  • Answer emails and chats and ensure timely responses and communication
  • Some lifting and moving required

Minimum Qualifications: (These qualifications are required.)
  • Experience monitoring a records system to identify and correct errors. (Typically gained by having at least one year of experience (or more) monitoring records systems, identifying problems and correcting errors.)
  • Experience researching a variety of sources to resolve problems. (Typically gained through experience researching and compiling information in order to prepare reports that include recommendations.)
  • Experience interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments. (Typically gained through at least one year of work experience with responsibility for reviewing documents or actions for compliance with laws, regulations, and/or policies or through explaining to others how laws, regulations or policies apply to specific situations.)
  • Experience entering and retrieving data using a computerized records system. (Typically gained by at least six months of experience in a work setting which required data to be entered and retrieved in a database records system or other computer records system.)

MQ Specialties: (These qualifications are required.)
  • Experience: using spreadsheet software; storing, retrieving, and compiling information in a report format using data base software
  • Experience using word processing software to create and modify documents
  • Lift/move materials up to 70 pounds.

In addition to meeting the minimum qualifications, the ideal candidate will hold a valid driver's license. Candidates with a valid driver's license may receive additional consideration during the interview process. Please indicate whether you hold a valid driver's license in your application materials.
To learn more about the Idaho Department of Fish and Game, please see the following:
  • (Video) Idaho Fish and Game - We Make It Happen

Thank you for applying with the Idaho Department of Fish and Game!
CONTACT INFORMATION:
Idaho Department of Fish and Game
600 S. Walnut St.
Boise, ID 83707
WEBSITE:
https://idfg.idaho.gov/
EMAIL:
kaden.sinclair@idfg.idaho.gov
PHONE:
(208) 287-2851
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
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About Luma

Sourced by ZipRecruiter

Industry

Arts, entertainment, and recreation

Company size

201 - 500 Employees

Headquarters location

Santa Monica, CA, US

Year founded

2002

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