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Technical Support Manager Jobs in Carson, CA (NOW HIRING)

ASPCA

Technical Support II - LA Region

Los Angeles, CA

$32.70 - $34.14/hr

Reporting to the Technical Services Manager, this position provides end-user support, systems administration, local infrastructure oversight, and project participation across multiple sites. Working ...

ASPCA

Technical Support II - LA Region

Los Angeles, CA · On-site

$32.70 - $34.14/hr

Reporting to the Technical Services Manager, this position provides end-user support, systems administration, local infrastructure oversight, and project participation across multiple sites. Working ...

VinFast US

Field Technical Support Engineer

Irvine, CA · On-site

... management support for Vinfast. The primary FTSE objective is to diagnose and direct repairs on ... technical support issues. RESPONSIBILITIES & KEY ACTIVITIES: Handles diagnosis requests in a ...

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Carson, CA

Technical Support Manager information

See Carson, CA salary details

$30.9K

$89.9K

$154.3K

How much do technical support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support manager in Carson, CA is $89,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $108,800.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

More about Technical Support Manager jobs

What are the most commonly searched types of Technical Support jobs in Carson, CA?

The most popular types of Technical Support jobs in Carson, CA are:

What job categories do people searching Technical Support Manager jobs in Carson, CA look for?

The top searched job categories for Technical Support Manager jobs in Carson, CA are:

What cities near Carson, CA are hiring for Technical Support Manager jobs?

Cities near Carson, CA with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Carson, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,851 per year, or $43.2 per hour.

Technical Support Hardware Specialist

Motorola Solutions, Inc.

Los Angeles, CA • On-site

$33 - $38/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 157 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications - on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.
Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.
Job Description
Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of "Keeping Our Heroes Connected"?
THE OPPORTUNITY
Silvus is seeking a Technical Support Hardware Specialist to support our Engineering and Manufacturing teams. This role acts as a bridge between design and production, ensuring teams have the right components at the right time and managing the long-term health of our product builds. This position reports to the Director of Hardware Engineering Operations.
This position is 100% onsite, Monday through Friday, at Silvus Technologies' headquarters in the heart of vibrant West Los Angeles, CA.
The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
ROLE AND RESPONSIBILITIES
  • Procurement & Selection Support: Assist Engineering teams with the identification, selection, and procurement of electronic and mechanical components. Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
  • Lifecycle Management: Partner with Engineering and Manufacturing to monitor component lifecycle events (such as End-of-Life or Product Change Notifications). Proactively track changes to prevent supply chain disruptions.
  • Drive the execution of component qualification plans: This includes organizing documentation, tracking testing progress, and ensuring that alternative or new parts meet all quality and functional standards before being integrated into production.
  • Documentation & Data Entry: Maintain accurate Bill of Materials (BOM) records and manage technical documentation within our PLM/ERP systems.
  • Vendor Relations: Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets.
  • Perform other related duties of which the above are representative.

REQUIRED QUALIFICATIONS
  • High School Diploma or GED.
  • 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
  • Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware is highly preferred
  • Exceptional ability to manage multiple tracking sheets and deadlines simultaneously.
  • Proficiency with ERP/PLM software and advanced skills in Microsoft Excel (e.g., VLOOKUPs, pivot tables).
  • Knowledge of component lifecycle management and supply chain considerations.
  • Strong analytical, problem-solving, and cross-functional collaboration skills.
  • Excellent verbal and written communication skills.
  • Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
  • All employment is contingent upon the successful clearance of a background check and drug test.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Experience interpreting datasheets, mechanical drawings, and industry standards.
  • Experience supporting NPI and manufacturing environments.
  • Detail-oriented with strong organizational skills.
  • Effective communicator across cross-functional teams.
  • Proactive in identifying risks and driving solutions.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
  • Office environment.
  • While performing the duties of this job, the employee is required to do the following:
    • Lift up to 20 lbs.
    • Perform bending and reaching movements to place items on lower and higher shelves.
    • Kneeling or squatting to access lower shelves.
    • Walking/Moving in the labs.

COMPENSATION: $33.00 - $38.00 / hourly
#silvuscareers
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
NOTE - As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements (needed for some Engineering or R&D roles) will be included in the Required Qualifications section of the posted position. This does NOT apply to international positions; only job postings for positions located in the US.
Basic Requirements
  • High School Diploma or GED.
  • 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
  • Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
  • All employment is contingent upon the successful clearance of a background check and drug test.

Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

What Motorola Solutions employees say

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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