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Technical Support Engineer Jobs in Reston, VA (NOW HIRING)

INSPYR Solutions

Technical Support Technician

Manassas, VA · On-site

$37K - $47K/yr

Title: Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high ... Act as a primary point of contact for internal and external stakeholders (engineers, vendors ...

TekSynap

Support Engineer Specialist

Washington, DC · On-site

TekSynap is seeking a highly skilled Support Engineer Specialist to provide advanced desktop and ... Provide advanced technical support for Windows, macOS, and mobile devices in an enterprise ...

Apptium Technologies

Be Seen First

Application Support Engineer

Reston, VA · On-site

$65K - $85K/yr

The engineer independently investigates, diagnoses, and resolves complex technical issues, applying ... Provide hands-on technical support during product rollouts, system upgrades, and customer ...

TekSynap

Support Engineer Specialist

Washington, DC · On-site

TekSynap is seeking a highly skilled Support Engineer Specialist to provide advanced desktop and ... Provide advanced technical support for Windows, macOS, and mobile devices in an enterprise ...

TekSynap

Support Engineer Specialist

Washington, DC

We are seeking Support Engineer Specialist for a local Federal Agency. TekSynap is seeking a highly ... Provide advanced technical support for Windows, macOS, and mobile devices in an enterprise ...

TekSynap

Support Engineer Specialist

Washington, DC · On-site

TekSynap is seeking a highly skilled Support Engineer Specialist to provide advanced desktop and ... Provide advanced technical support for Windows, macOS, and mobile devices in an enterprise ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA · On-site

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced ... This individual will work directly with customers, technical leads, and cross-functional teams to ...

TekSynap

Support Engineer Specialist

Washington, DC

We are seeking Support Engineer Specialist for a local Federal Agency. TekSynap is seeking a highly ... Provide advanced technical support for Windows, macOS, and mobile devices in an enterprise ...

SAP

SAP NS2 Support Engineer (SAC)

Herndon, VA

SAP NS2 Support Engineer (SAC) SAP NS2 Secure Cloud Support organization is seeking an experienced ... This individual will work directly with customers, technical leads, and cross-functional teams to ...

Peraton

Technical Support Technician

Chantilly, VA · On-site

$51K - $82K/yr

Responsibilities Peraton is seeking a Technical Support Technician in support of our Corporate IT ... Interact with network services, software systems engineering, and/or applications development to ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

Amazon

ITS Support Engineer I

Herndon, VA · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Reston, VA

Technical Support Engineer information

See Reston, VA salary details

$39.1K

$82.4K

$124.6K

How much do technical support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for technical support engineer in Reston, VA is $82,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $102,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Reston, VA? The most popular types of Technical Support Engineer jobs in Reston, VA are:
What are popular job titles related to Technical Support Engineer jobs in Reston, VA? For Technical Support Engineer jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Reston, VA look for? The top searched job categories for Technical Support Engineer jobs in Reston, VA are:
What cities near Reston, VA are hiring for Technical Support Engineer jobs? Cities near Reston, VA with the most Technical Support Engineer job openings:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $82,373 per year, or $39.6 per hour.
Technical Support Technician

Technical Support Technician

INSPYR Solutions

Manassas, VA • On-site

$37K - $47K/yr

Contractor

Posted 14 days ago

Job description

Title: Technical Support Technician
Location: Manassas, VA
Duration: 6 month contract (high possibility of extensions & conversion to FTE)
Compensation: 24/hr
Work Authorization Requirements: US Citizen, Green Card, or Authorized to Work in the US
Role Overview
As a Data Center Technician, you will work both independently and as part of a team to support critical infrastructure in a 24/7 environment. Success in this role requires strong organizational skills, effective communication, and the ability to respond quickly to operational needs. You will be responsible for installing hardware, troubleshooting systems, maintaining documentation, and resolving issues within the data center.
Basic Qualifications
  • 1+ years of relevant experience in computer/server hardware troubleshooting or related IT field
  • Basic knowledge of commonly used IT concepts, practices, and procedures
  • Strong communication and problem-solving skills
  • Ability to independently resolve tickets and follow SOPs
  • High school diploma or equivalent

Preferred Qualifications
  • Experience using ticketing systems to manage tasks and priorities
  • Experience working in a data center environment
  • Associate's degree, technical certification, or equivalent professional/military experience in a relevant field (e.g., computer science, network engineering)
  • Understanding of network design, protocols, and Layer 1/2 troubleshooting

Key Responsibilities
  • Install and maintain server racks and hardware components
  • Perform break-fix repairs and troubleshoot hardware and network issues
  • Respond to operational incidents impacting service availability and escalate when necessary
  • Act as a primary point of contact for internal and external stakeholders (engineers, vendors, contractors, etc.)
  • Participate in on-call rotations, scheduled maintenance, and change management activities
  • Create and maintain documentation; contribute to process improvements
  • Assist in training and onboarding new team members

Team Environment
You will collaborate with a diverse team of professionals, including software and hardware engineers, network engineers, supply chain specialists, security experts, and operations managers. The team is focused on maintaining high standards of safety, security, and operational efficiency while delivering reliable infrastructure at scale.
Physical Requirements
  • Lift and/or move up to 40 lbs regularly; assist with team lifts for heavier items
  • Work in confined or elevated spaces
  • Perform physical activities such as bending, lifting, stretching, and reaching
  • Stand and walk for extended periods (8+ hours per day)
  • Safely use ladders, stairs, and elevated walkways
  • Work in a noisy environment
  • Ability to work shifts longer than 8 hours as needed

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
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