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Technical Support Engineer Jobs in Reno, NV (NOW HIRING)

Senior Process Engineer

Reno, NV · On-site

$103K - $134K/yr

Provide technical support for construction or operating sites, as needed. * Monitor and report as required on the status of process engineering and safety projects. * Effectively communicate and ...

Senior Process Engineer

Reno, NV · On-site

$103K - $134K/yr

Provide technical support for construction or operating sites, as needed. * Monitor and report as required on the status of process engineering and safety projects. * Effectively communicate and ...

Technical Proposals & Customer Support * Assist in preparing technical proposals, engineering ... estimates, installation packages, certification documentation, and work instructions. * Review ...

The Process Engineer II works under the direction of the Manager of Process Engineering, taking ... Provides real-time technical support on the shop floor during production runs, NPI, and process ...

The Process Engineer II works under the direction of the Manager of Process Engineering, taking ... Provides real-time technical support on the shop floor during production runs, NPI, and process ...

Provide technical support and direction regarding project material controls including delivery ... Education * Bachelor's Degree in Civil Engineering, Construction Management, Business ...

Provide technical support and direction regarding project material controls including delivery ... Education * Bachelor's Degree in Civil Engineering, Construction Management, Business ...

Traffic Engineer

Reno, NV · On-site

$86K - $118K/yr

Provides technical support for roadway and intersection design efforts including participation in ... Preparation of engineering calculations and cost estimates. * Day-to-day project management ...

Engineer I Division: Federal Division Location: Sparks, Nevada Building a career at Granite may be ... Provide technical support and direction regarding project material controls including delivery ...

Engineer I Division : Federal Division Location : Sparks, Nevada Building a career at Granite may ... Provide technical support and direction regarding project material controls including delivery ...

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Technical Support Engineer information

See Reno, NV salary details

$37.4K

$78.8K

$119.2K

How much do technical support engineer jobs pay per year?

As of Jun 18, 2026, the average yearly pay for technical support engineer in Reno, NV is $78,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are popular job titles related to Technical Support Engineer jobs in Reno, NV? For Technical Support Engineer jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Technical Support Engineer jobs? Cities near Reno, NV with the most Technical Support Engineer job openings:

Full-time

Posted 27 days ago


Job description

General Purpose:

Responsible for the mechanical design and mechanical deliverables for industrial engineering and construction projects.

Essential Duties and Responsibilities:

  • Manage the creation of mechanical engineering deliverables for industrial EPC projects including equipment sizing calculations, equipment data sheets and specifications, equipment requisitions, equipment bid tabulations, mechanical component specification, pipe specifications, pipe code calculations, insulation specifications, coatings specifications, pipe stress calculations, reports, lists (mechanical equipment, line, instrument, tie point, service index, etc.), input into P&IDs, CAD Model, and piping deliverables.
  • Advise on design principles and standards.
  • Develop concepts and coordinate the completion of associated 3D models with the design team.
  • Lead Design Reviews.
  • Provide project estimating support for proposals.
  • Lead and/or support multiple projects at any given time.
  • Provide technical support for ongoing construction projects or operating sites.
  • Visit project sites for prebid meetings, information gathering, design review meetings, etc.
  • Work for extended periods at project locations.
  • Develop and promote good customer relationships, both internal and external.
  • Effectively communicate and project the principles of the Talent Advantaged Roadmap.
  • Perform other duties as assigned by manager/supervisor.

Qualifications:

  • Bachelor of Science degree in mechanical engineering or mechanical engineering technology.
  • Ability to develop a working knowledge of industry standards, engineering practices, good mechanical aptitude, and general knowledge of heavy industrial EPC projects.
  • Ability to develop a working knowledge of design code standards and specifications (ASME, ASCE, ACI, AISC, IBC).
  • Basic technical writing skills.
  • Ability to organize, allocate, prioritize, review, instruct, and coordinate with colleagues.
  • Demonstrate effective interpersonal skills at all levels within the company.
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • Proficient in engineering and design tools (AutoCAD, Inventor, Fusion, CAESAR, etc.) is a plus.
  • Proficiency in Microsoft Word, PowerPoint, Outlook, Teams, with Advanced skills in Excel.