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Intracom Telecom

Technical Support Engineer

Miami, FL · Remote

We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as ...

Cohu

SQA Engineer I

San Diego, CA

$36.77 - $45.96/hr

Estimate testing effort and duration using the change scope, technical risk, available resources ... Optimizes test activities, identifies practical alternatives, and recommends solutions that support ...

HILTI

Technical Support Engineer

Plano, TX · On-site

Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...

GROB-WERKE GmbH & Co. KG

$60 - $80/hr

The Technical Support Engineer serves as a primary technical resource for customers and field personnel during equipment installation, startup, troubleshooting, and ongoing customer support ...

KLA

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Brinqa

Technical Support Engineer

Brinqa has an immediate need for a Technical Support Engineer who will be responsible for investigating and resolving complex technical issues for our enterprise customers. You will use your ...

Gamma

Technical Support Engineer

San Francisco, CA · On-site

Technical background through a degree, certification, or hands-on experience in support engineering, QA, AI enablement, or software development * Experience at an early-stage startup, or familiarity ...

Mantu

Embedded SQA Engineers

Westford, MA · On-site

Embedded SQA Engineer Location: Westford, MA Work Model: Fully Onsite - 5 days per week Position ... We are looking for Embedded SQA Engineers to join two onsite engineering teams supporting the ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Factory

Technical Support Engineer

San Francisco, CA · On-site

Factory is bringing autonomy to software engineering, and they are seeking a Technical Support Engineer to ensure customers get maximum value from their developer-centric platform. The role involves ...

Orbotech

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

OmniByte Technology

Technical Support Engineer

Fargo, ND · On-site

$60 - $80/hr

The OmniByte Product Support team is looking for a Technical Support Engineer who will own, investigate and solve complex, technical product issues. We are looking for a problem solver who loves ...

Maymont Homes

Technical Support Engineer

Charleston, SC · On-site

$60 - $80/hr

Technical Support Engineer** will play an integral role in delivering and maintaining enterprise IT solutions that support business operations and drive organizational efficiency. This position is ...

Kiongroup

Technical Support Engineer

Atlanta, GA

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

NextHop AI

Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering or a related field * Minimum 10 years of experience in technical support roles * Leadership roles require 15+ years ...

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As of Sep 9, 2026, the average hourly pay for technical support engineer sqa engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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Infographic showing various Technical Support Engineer Sqa Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Technical Support Engineer

Miami, FL • Remote

Intracom Telecom
See more jobs at Intracom Telecomexternal

Full-time

Posted 6 days ago

Job description

INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a market leader for over 40 years. At the forefront of innovation in wireless access and transmission, we offer a competitive software portfolio alongside a comprehensive range of professional services across various market domains.

Our mission is to shape the future through technology, with human capital as the key driver of success in today's fast-paced business environment. Our highly skilled and experienced professionals are instrumental in achieving our ambitious objectives and enhancing our ability to serve customers effectively.

About the Role:
We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as well as in fixed wireless access broadband systems. You will work on both customer technical support and field implementation projects across USA. The successful candidate will work directly with hardware & software in both lab and customer-site environments, supporting link commissioning, network integration, and troubleshooting throughout the product lifecycle.

Responsibilities

  • Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to microwave (MW) and millimeter-wave (mmW) systems and related network protocols
  • Travel to customer sites to supervise the installation, alignment and commissioning of trial systems and train customer engineers to install and operate our wireless solutions
  • Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
  • Collaborate with internal engineering and R&D teams on escalations and product improvement to resolve complex technical challenges and enhance customer service experience
  • Liaise directly with customer engineering teams to communicate findings and resolutions and prepare technical documentation and reports using Microsoft Office and SQL
  • Investigating and resolving throughput and performance issues reported on deployed wireless links

Requirements

  • Associate or Bachelor’s degree in Telecommunications/Electrical Engineering/Physics
  • Minimum 8-10 years of proven working experience in Technical Support or Field Engineer Roles directly involving the installation, commissioning, and troubleshooting of RF systems.
  • Hands-on experience with point-to-point microwave and/or point-to-multipoint radio systems is highly desirable.
  • Solid working knowledge of RF systems theory, including link budget analysis, antenna alignment, and adaptive modulation behavior.
  • Working knowledge of L2/L3 networking and protocols, including VLANs, routing, and SNMP, as applied to network element management and NMS/OSS.
  • Working knowledge of Linux
  • US work authorization and residency in the US required
  • Availability to travel within USA

Desired Skills

  • Experience in using network protocol analyzers and traffic generators
  • Knowledge of SQL
  • Knowledge of Network management protocols (SNMP)
  • Physical layer diagnostic experience
  • Experience with NMS/OSS systems for wireless or microwave equipment

Personal characteristics

  • Strong problem-solving skills, creativity and attention to detail
  • Results-oriented, able to articulate the reasoning behind decisions and trade-offs
  • Flexible, with a strong desire to learn and accept new challenges
  • Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
  • Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision