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Technical Support Engineer Remote Jobs in Willowbrook, IL

Sr. Software Engineer (Remote)

Oak Brook, IL · On-site +1

$123K - $163K/yr

Lead and participate in technical design, architecture discussions, and driving consistent high ... Employing and coaching engineers on a Test First and Acceptance Criteria Driven approaches to ...

Sr Data Engineer (Remote)

Bolingbrook, IL · Remote

$102K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Senior Data Engineer is responsible for supporting, planning and coordinating functional and technical activities related to data engineering in a highly dynamic and fast paced environment. They ...

Sr Data Engineer (Remote)

Bolingbrook, IL · On-site +1

$102K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Senior Data Engineer is responsible for supporting, planning and coordinating functional and technical activities related to data engineering in a highly dynamic and fast paced environment. They ...

Sr Data Engineer (Remote)

Bolingbrook, IL · Remote

$102K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Senior Data Engineer is responsible for supporting, planning and coordinating functional and technical activities related to data engineering in a highly dynamic and fast paced environment. They ...

Senior Data Engineer - Remote

Westmont, IL · Remote

$106K - $144K/yr

The primary responsibility of this role is to design, implement, and support reporting and our data ... Build technical/data architecture for ODS/DW using Kimball methodology * Develop and test SSIS ETL ...

Software Engineer II (Remote)

Oak Brook, IL · On-site +1

$98K - $134K/yr

The Support Engineer role will help Inspira maintain operational excellence. This role is an excellent opportunity for someone looking to gain hands-on technical experience while working across ...

Remote Controls Support Specialist

Chicago, IL · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

... a technical service environment. * Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming, maintenance, and equipment startup support. * Remotely inspect and ...

Application Security Engineer (REMOTE)

Romeoville, IL · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support threat modeling, risk assessments, and security architecture reviews for applications ... Required Qualifications * Bachelor's degree in a technical field (e.g., Computer Science ...

Senior Transmission Planning Engineer - Remote

Chicago, IL · On-site +1

$107K - $147K/yr

  • Retirement

... support to utilities, developers, and grid operators navigating one of the most dynamic periods in ... Serve as technical lead or study manager on transmission planning engagements, owning scope ...

Lead AI/ML Engineer - Remote

Schaumburg, IL · On-site +1

$100K - $132K/yr

  • Retirement

You will serve as the technical lead for complex AI/ML initiatives, designing conversational ... support * Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive ...

Lead AI/ML Engineer - Remote

Schaumburg, IL · On-site +1

$100K - $132K/yr

  • Retirement

You will serve as the technical lead for complex AI/ML initiatives, designing conversational ... support * Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive ...

Showing results 41-60

Technical Support Engineer Remote information

See Willowbrook, IL salary details

$37.1K

$78.2K

$118.2K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Willowbrook, IL is $78,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $97,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What are popular job titles related to Technical Support Engineer Remote jobs in Willowbrook, IL?

For Technical Support Engineer Remote jobs in Willowbrook, IL, the most frequently searched job titles are:

What cities near Willowbrook, IL are hiring for Technical Support Engineer Remote jobs?

Cities near Willowbrook, IL with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Willowbrook, IL as of August 2026, with employment types broken down into 97% Full Time, and 3% Temporary. Highlights an 100% Remote job distribution, with an average salary of $78,165 per year, or $37.6 per hour.

Sr. Software Engineer (Remote)

Inspira Financial

Oak Brook, IL • Remote

$123K - $163K/yr

Full-time

Re-posted 17 days ago


Inspira Financial rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

We are seeking talented Senior Software Engineers who can create complex .NET back-end solutions and scalable user experiences while collaborating with an experienced team of product development professionals. You will join a cross-functional, DevOps based, Agile team responsible for the entire product development life cycle, encompassing conception, discovery, framing, development, deployment, measurement, and continuous improvement. As a Senior Software Engineer, you should possess expertise in both front-end and back-end coding languages, development frameworks, and third-party libraries. Additionally, we value individuals who are team players, possess a keen eye for visual design, and prioritize outcomes over outputs. If you are ready to advance your career and contribute to a rapidly growing company dedicated to delivering innovative products and ensuring an exceptional client experience, we eagerly await your application!

The Senior Software Engineer will report to a Software Engineering Manager in the Technology Department.

Duties & Responsibilities:

By collaborating closely with fellow product development team members, software engineers play a pivotal role in driving team-level success through the demonstration of the following key attributes: Drive projects with a high level of ownership and accountability from design through delivery.

  • Work independently while demonstrating engagement, initiative and proactive problem-solving.
  • Engage deeply with team goals, contributing ideas and improvements beyond assigned tasks.
  • Uphold integrity and responsibility in all aspects of software development and collaboration.
  • Collaborating with Users, Architects, Engineers, Designers, and Product Managers to foster ideation and deliver cutting-edge software solutions. Strong communication skills.
  • Lead and participate in technical design, architecture discussions, and driving consistent high quality software development.
  • Lead and participate in the documenting of software programs with flowcharts, layouts, charts, diagrams and other documentation.
  • Employing and coaching engineers on a Test First and Acceptance Criteria Driven approaches to continuously test and deliver high-quality software.
  • Deep experience in designing and developing .NET back-end and front-end solutions while adhering to industry best practices and standards.
  • Ensuring solutions meet non-functional requirements, such as security, performance, maintainability, scalability, usability, and reliability.
  • Lead and participate in code reviews & ensuring alignment with coding/design best practices.
  • Working in a collaborative team environment with other engineers, providing advice, coaching, and insights to peers on software.
  • Actively pursuing continuous professional growth by staying updated on new development tools, programming techniques, and best practices. Engaging in educational opportunities, keeping informed through professional publications, nurturing personal and professional networks, and actively participating in relevant professional organizations.
  • Through successful execution of these responsibilities, the Senior Software Engineers will make significant contributions to the overall achievements of our team and organization!

Additional Requirements:

As part of the evaluation process, candidates who progress beyond the initial screening will be required to complete a formal technical assessment to validate coding proficiency and technical competency.

Education & Experience:

  • 5-10 years of experience in Software Product Development
  • Bachelor's degree preferred in Computer Science, Computer Engineering, Software Engineering, or similar/related Engineering/Science based technical disciplines
  • Microsoft Certified Azure Developer Associate - Bonus
  • Microsoft Certified Azure DevOps Engineer Expertise - Bonus

Skills & Abilities:

The ideal candidate will have a proven track record of demonstrating:

  • Strong Programming Skills: Required proficiency in developing .NET C# and VB console applications with complex business logic and SQL, .NET 4.8, .NET Core and greater, C# 10 and higher, MS SQL Server T-SQL. Secondary proficiency in SSIS, PowerShell, ActiveBatch, Azure DevOps, SonarQube. Software engineers should have an advanced understanding of data structures, algorithms, and the ability to write clean, efficient, and maintainable code
  • Cloud Skills: Extensive experience working in Hybrid and Cloud based environments where essentially all things are handled "as code" and promoted via automated pipelines which incorporate audit, quality, and security controls. Azure experience preferred
  • Containers: Extensive experience working with OCI compliant containers. Docker preferred
  • Kubernetes: Extensive experience with container hosting and management systems such as Kubernetes, Azure Container instances, App Service or OpenShift
  • Extensive experience with source code management applications with GIT
  • Proven track record of successfully delivering highly robust and scalable front-end and back-end solutions
  • Experience with Design Patterns, CQRS, Domain Driven Design, IDP practices, Automated Testing, understanding of object-oriented programming concepts and best practices
  • Proficiency in integrating with external systems and services, utilizing REST, SOAP, or other relevant protocols
  • Problem-Solving and Analytical Skills: Senior Software Engineers must possess strong problem-solving abilities and the capacity to analyze and troubleshoot complex technical challenges. They should be able to break down problems into manageable components and devise effective solutions
  • Software Product Development Lifecycle: Familiarity with the software development lifecycle (SDLC) is crucial. This includes understanding requirements gathering, system design, implementation, testing, deployment, and maintenance in an Agile/Scaled Agile manner. Experience with Scrum, Kanban, Extreme Programming, or other outcome based iterative development approach required
  • Conforming to Agile principles, software engineers must have the ability to divide large software solutions into smaller conquerable coding tasks that can be delivered within a sprint
  • Knowledge of Development Tools and Frameworks: Software engineers should be proficient in using development tools and frameworks relevant to their domain. This can include version control systems (e.g., Git), integrated development environments (e.g., Visual Studio Code), and frameworks specific to web development. Collaboration and Communication: Effective collaboration with cross-functional teams is vital for software engineers. Strong communication skills, both written and verbal, enable them to clearly express ideas, collaborate with colleagues, and convey technical concepts to non-technical stakeholders
  • Continuous Learning: The field of software engineering is constantly evolving, so a mindset of continuous learning is crucial. Staying updated with new technologies, programming languages, frameworks, and industry trends is highly valued
  • Testing and Debugging: Proficiency in automated software testing techniques, including automated unit testing, integration testing, and debugging, is important for ensuring the reliability and quality of software applications
  • Knowledge of Security Best Practices: Strong understanding of secure coding practices and the ability to apply them effectively in software development. Ability to implement security controls, conduct code reviews, and perform security-focused testing, ensuring adherence to industry standards and minimizing the risk of potential exploits
  • Compliance: Familiarity with regulatory compliance requirements and industry-specific security standards, such as GDPR, HIPAA, PCI-DSS, and ISO 27001. An ability to design and implement software solutions that meet these compliance standards, ensuring the protection of sensitive data and maintaining regulatory compliance
  • System Design and Architecture: Senior Software Engineers should have a strong understanding of system design principles and architecture patterns. This includes scalability, performance optimization, and the ability to design robust and efficient software systems
  • Adaptability and Flexibility: Senior Software Engineers often encounter changing requirements, tight deadlines, and evolving technologies. Being adaptable, flexible, and able to quickly learn and adapt to new tools and frameworks is crucial

Other Requirements:

  • Infrequent travel (10%)
  • Ability to occasionally work overtime or after hours
  • Prolonged periods of sitting at a desk and working on a computer

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