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Technical Support Engineer Remote Jobs in Vincennes, IN

... and supporting secure web applications, APIs, and related technology solutions. This role will ... This role requires strong technical judgment, a security-first mindset, and the ability to ...

New

Sr Value Engineer - West Coast

Francisco, IN · On-site +1

$98K - $135K/yr

As a Senior Value Engineer - West Coast at Parloa, you own the financial and strategic narrative ... to considering remote candidates who are located within the Pacific Time Zone to support ...

... technical requirements effectively with IT Developers. Responsibilities include: * Advise on ... Support CRM and BI processes, including troubleshooting. * Manage small to medium projects ...

New

... Remote What You'll Do: * One-on-One Counseling: Provide extensive nutritional and lifestyle ... Guide patients to appropriate community resources to support their health journey. * Outcome ...

Technical Support Engineer Remote information

See Vincennes, IN salary details

$32.3K

$68.1K

$103K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Vincennes, IN is $68,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $84,900.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What cities near Vincennes, IN are hiring for Technical Support Engineer Remote jobs?

Cities near Vincennes, IN with the most Technical Support Engineer Remote job openings:

Remote Technical Writer - Integrated Logistics Support (Part-time)-Crane,Indiana

Precise Systems

Edwardsport, IN • On-site, Remote

$71K/yr

Part-time

Medical, Life, Retirement

Posted 9 days ago


Job description


Precise Systems delivers integrated, mission-ready solutions that advance warfighter readiness and strengthen our nation's most critical defense programs. Through the power of our combined capabilities, we provide deep expertise in Advanced Engineering; Digital Transformation; Electromagnetic Warfare; Interactive Training & Simulation; Physical Sciences Research; Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance and expanded through strategic growth, our team applies innovative technologies, engineering rigor, and customer-focused execution to solve complex challenges and accelerate mission success. Guided by our commitment to partnership, precision, and performance, we deliver the scalable solutions and technical excellence our customers depend on-today and into the future.
Precise Systems is seeking a Part-Time Remote Technical Writer - Integrated Logistics Support to support the Crane, IN team. This role develops and maintains clear, accurate, and configuration-controlled logistics and technical documentation supporting system acquisition, fielding, maintenance, training, and lifecycle sustainment. The successful candidate will work with engineers, logisticians, maintainers, trainers, and configuration-management personnel to turn complex technical information into usable products for operators, maintainers, and program stakeholders. This position may allow for remote work; however, employees must be able and willing to travel and provide in-office or on-site support as required by customer requirements, project demands, or business needs.
Duties:
Develop, review, and update Integrated Logistics Support plans, lifecycle-support documents, maintenance plans, supportability reports, and fielding documentation.
Prepare and revise technical manuals, maintenance procedures, troubleshooting guides, Standard Operating Procedures, test documentation, and Technical Data Packages.
Analyze engineering drawings, specifications, Logistics Product Data, test results, maintenance data, and engineering changes to support accurate technical content.
Convert complex engineering and logistics information into clear instructions for operators, maintainers, trainers, and support personnel.
Ensure documentation remains consistent with approved system configurations, current technical data, and customer requirements.
Coordinate validation and verification reviews with engineers, logisticians, maintainers, trainers, and other subject matter experts.
Track document revisions, review comments, approvals, due dates, releases, and configuration-control status.
Apply required document numbers, revision identifiers, distribution statements, security markings, and Controlled Unclassified Information markings.
Support Integrated Product Teams, technical reviews, logistics meetings, data calls, and time-sensitive documentation requirements.
Prepare document-status reports, technical summaries, meeting notes, and action-item records while identifying schedule or source-data risks.
Required Education:
Bachelor's degree in Technical Communication, English, Logistics, Business, Engineering, Communications, or a related discipline. Equivalent directly relevant experience may be considered when permitted by the contract labor-category requirements.
Required Experience:
At least three (3) years of experience in technical writing, technical documentation, Integrated Logistics Support documentation, military technical manuals, or comparable technical-product development.
Experience developing or revising technical manuals, maintenance procedures, logistics plans, lifecycle-support documents, SOPs, technical reports, or training-support materials.
Ability to analyze complex technical information and convert it into clear, accurate, and usable documentation.
Experience coordinating technical reviews and resolving comments with engineers, logisticians, maintainers, trainers, and other subject matter experts.
Experience managing document revisions, approvals, configuration control, and controlled release processes.
Strong writing, editing, proofreading, research, and information-organization skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
Ability to manage multiple documents, priorities, reviews, and deadlines within a part-time schedule.
Desired Experience:
Experience supporting the Department of Defense, Department of the Navy, Army product-manager organizations, NAVSEA, or NSWC Crane.
Experience supporting acquisition logistics, product support, system fielding, or lifecycle sustainment.
Familiarity with Integrated Logistics Support Plans, Operational Logistics Support Summaries, Logistics Product Data, maintenance plans, LORA documentation, and support-equipment products.
Familiarity with SAE GEIA-STD-0007 and military technical-publication standards such as MIL-STD-40051, MIL-STD-3048, or S1000D.
Experience using Adobe FrameMaker, Adobe Acrobat, XML-authoring tools, graphics applications, or comparable technical-publishing software.
Familiarity with engineering drawings, Illustrated Parts Breakdowns, maintenance-task analysis, provisioning information, and Technical Data Packages.
Experience supporting configuration-controlled Government documentation.
Must be able to obtain and maintain a Secret security clearance. Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.
Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.
We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.
Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $56,014.40 -$71,000.00 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems' total compensation package.
Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.
Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.