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Technical Support Engineer Remote Jobs in Columbus, IN

Endress+Hauser Gruppe

Embedded Software Engineer

Greenwood, IN · On-site +1

$124K - $164K/yr

Do you wish to apply and enhance your technical skills in developing products for industrial ... Do you like to work with cross-functional and remote teams in Research & Development consisting of ...

Circle

Manager, Software Engineering

Nashville, IN · On-site +1

$195K - $257K/yr

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

Circle

Manager, Software Engineering

Columbus, IN · On-site +1

$195K - $257K/yr

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

VIS IT Solutions Inc

STIBO Developer

Columbus, IN · Remote

Columbus, IN 47201 -- 100% Remote (Open to local candidates for working on-site) Duration: 6 - 12 ... STIBO Master Data Management (6-8 years) List Top 5 Technical Must-Haves: Domain Knowledge:

TalentedAI

Generative AI Engineer

Columbus, IN · On-site +1

We are looking for a Generative AI Engineer who is passionate about AI and eager to push the ... Flexible working hours and remote work options to support work-life balance. * A vibrant culture of ...

Liveops

Remote Spanish Bilingual Customer Service

Columbus, IN · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Cummins

Product Management Directors #IN1295

Columbus, IN · On-site +1

$171K - $186K/yr

... support of product management. Collaborate with legal counsel and engineering to evaluate and ... REMOTE *Annual USD Salary Minimum - Maximum $171,995 - 186,000 Positions require a Master's degree ...

Cummins

Product Management Directors #IN1295

Columbus, IN · On-site +1

$171K - $186K/yr

... support of product management. Collaborate with legal counsel and engineering to evaluate and ... REMOTE *Annual USD Salary Minimum - Maximum $171,995 - 186,000 Positions require a Master's degree ...

Circle

Lead Product Manager, Token

Nashville, IN · On-site +1

$172K - $225K/yr

Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale ... Ability to distill technical concepts into clear frameworks and communications. * Strategic mindset ...

Circle

Lead KYC Analyst

Columbus, IN · On-site +1

Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale ... Support technology teams in defining requirements for KYC systems and tools (e.g., onboarding ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Columbus, IN

Technical Support Engineer Remote information

See Columbus, IN salary details

$34.9K

$73.5K

$111.1K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Columbus, IN is $73,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $91,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What cities near Columbus, IN are hiring for Technical Support Engineer Remote jobs?

Cities near Columbus, IN with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

Inside Sales Representative (Remote)

G&H Orthodontics

Franklin, IN • On-site, Remote

$49K - $53K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

An Orthodontic Manufacturer and Distributor is looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment and is exceptional in closing sales. The successful candidate will play a critical role in achieving our revenue growth objectives by driving and managing existing customer accounts. This position can be remote.
Summary:
This position is responsible for selling to existing customers on an outbound call basis. Primary focus is on growing highly profitable customer segments, developing high growth and high potential accounts via outbound calls. Sales achievement, accuracy, customer service and teamwork are the primary measurements for this role.
Responsibilities include but not limited to:
  • Manages assigned accounts and plans sales calls, utilizing reporting resources and company databases.
  • Meets call volume requirements as determined by company
  • Builds and utilizes customer relationships to proactively sell and generate revenue via calls, emails and mailers.
  • Recommends products not currently being purchased on accounts
  • Develops in-depth product knowledge by studying/researching product descriptions
  • Provides technical support on product features and applications
  • Reports customer complaints in accordance to complaint handling process
  • Attends meetings as assigned to represent the company.
  • Assists with order taking and fulfillment, as needed
  • Completes other tasks as assigned.
Requirements:
  • A Bachelor’s degree required, a BS in Business or Marketing is preferred
  • Must be independent and disciplined enough to work remotely
  • Proven inside sales experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Superior presentation and interpersonal skills
  • Must be passionate about customer satisfaction
  • Ability to “warm call” prospective customers from mailing list
  • Excellent verbal and written communication skills
  • Strong working knowledge of computers, specifically Microsoft office
  • Ability and willingness to learn product lines and offerings to become the technical support
Benefits:
Some of the benefits provided to Regular Full Time employees are:
  • Medical, Dental, Vision, and Life insurance.
  • 401k with an employer contribution.
  • Paid vacation and holidays.
  • And much more.
To Apply:
If you’re interested in joining our Sales Team please apply online!

Apply