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Technical Support Engineer Remote Jobs in Temple, TX

AxisCare

Associate Product Manager

Waco, TX · Remote

... Location - Remote Role Type - Full-Time Position Summary As an Associate Product Manager at ... Support Senior PMs in researching customer needs, documenting requirements, and preparing product ...

AxisCare

Associate Product Manager

Waco, TX · Remote

... Remote Role Type - Full-Time Position Summary As an Associate Product Manager at AxisCare, you will ... Support Senior PMs in researching customer needs, documenting requirements, and preparing product ...

AxisCare

Associate Product Manager

Waco, TX · Remote

... Remote Role Type - Full-Time Position Summary As an Associate Product Manager at AxisCare, you will ... Support Senior PMs in researching customer needs, documenting requirements, and preparing product ...

micro1 AI

AI Trainer - Microbiology Expert

Waco, TX · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

micro1 AI

AI Trainer - Microbiology Expert

Killeen, TX · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Tstc

Digital Accessibility Specialist

Waco, TX · Remote

$57K - $63K/yr

... technical expert for digital accessibility, supporting compliance with the Americans with ... engineering drawings, multimedia, and online learning resources. Technology Evaluation ...

micro1 AI

AI Training Specialist - Chemistry

Waco, TX · Remote

$70 - $90/hr

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... Strong written and verbal communication skills, with the ability to convey technical concepts ...

micro1 AI

AI Training Specialist - Chemistry

Killeen, TX · Remote

$70 - $90/hr

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... Strong written and verbal communication skills, with the ability to convey technical concepts ...

GEICO

Auto Damage Adjuster (Field)

Waco, TX · On-site +1

$29.51 - $37.65/hr

When you join our company, we want you to feel valued, supported, and proud to work here. That ... This is not a remote role; you will be required to work in the territory listed on the job posting.

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Temple, TX

Technical Support Engineer Remote information

See Temple, TX salary details

$34.8K

$73.4K

$111K

How much do technical support engineer remote jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer remote in Temple, TX is $73,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $91,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What cities near Temple, TX are hiring for Technical Support Engineer Remote jobs? Cities near Temple, TX with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Temple, TX as of August 2026, with employment types broken down into 58% Full Time, 17% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $73,423 per year, or $35.3 per hour.

Contestable Life Claims Manager (Remote)

American Income Life Insurance Company

Waco, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Contestable Life Claims Manager? American Income Life is looking for an Contestable Life Claims Manager to join the team!
This role is responsible for leading, motivating, and developing a team of claims associates, providing technical and regulatory guidance to ensure accurate and timely processing of insurance claims. Working with general oversight from senior management, the supervisor will coordinate daily work tasks and align staff with business priorities. The successful candidate will also build strong relationships with cross-functional partners and foster a team environment that drives high performance.
This is a remote/work-from-home position.
What You Will Do:
  • Supervise team of AIL Life claims associates and oversee daily operations to ensure achievement of performance/productivity standards.
  • Understand, interpret, and effectively communicate contractual language in Life and Accident policies.
  • Provide expertise and leadership support to team in resolving complex claim issues.
  • Evaluate daily workflow in Onbase platform and load balance claims as needed to ensure even distribution of work.
  • Review high cost claims and claims over the authority level of individual examiners for accuracy and compliance adherence.
  • Ensure each associate is equipped with the tools, knowledge and resources to be successful in their role while also recognizing training gaps and opportunities for retraining.
  • Provide constant feedback to associates and counsel on matters of performance, attendance, and/or conduct.
  • Ensure Mainframe & Onbase systems are functioning properly and partner with IT to address system issues.
  • Utilize effective written and oral communication to respond professionally and with a sense of urgency to escalated claim issues received via mail, fax, or email.
  • Proactively communicate with management regarding problems such as staffing, high/low work volume, emergency situations, etc.
  • Identify process improvement opportunities and use logic and reasoning to compare strengths/weaknesses of alternative resolutions.
  • Conceptualize innovative technical solutions that translate into efficiencies within the unit.
  • Develop and maintain strong relationships with cross functional partners in Policy Services, Customer Service, Agency Offices, and Legal to accomplish organizational goals.
  • Cultivate a positive, high-performing team by modeling cultural expectations of accountability, continuous improvement, collaboration, and creativity.
  • Motivate and provide development direction to team members while fostering an environment of continuous growth.
  • Support culture and employee engagement activities and promote employee development.
  • Delegate additional responsibilities and stretch assignments to high potential examiners to position them for successful advancement within the organization.
  • Perform off-cycle quality review claim audits to ensure proper coding, documentation, and compliance with regulatory standards.
  • Maintain and monitor diary of questionable, sensitive, or possible fraudulent claims.
  • Collaborate with manager and Human Resources to develop action plans for underperforming associates and ensure adherence to progressive disciplinary guidelines.
  • Write value-based performance appraisals and conduct effective colleague performance discussions.
  • Support organizational training initiatives and ensure staff is updated on mandatory role-appropriate training.
  • Complete monthly/adhoc reports with data interpretation to identify trends and issues to facilitate management in strategic decision making.
  • Develop contingency plans to meet objectives during challenging circumstances (i.e. staffing shortages, high work volumes, system implementation, etc.).
  • Effectively present complex information to key stakeholders to influence acceptance of innovative suggestions.
  • Lead and partner on claims and other business projects as needed, concurrently with daily responsibilities.
  • Partner with manager to retain staff and build bench strength within the organization to achieve overall turnover goals.
  • Interview, hire, and mentor new claims associates.
  • Performs other duties as assigned.
  • Some travel may be required.

What You Can Bring:
  • Bachelor's degree from a four-year college or university preferred; or 5-7 years of related experience and/or training; or an equivalent combination of education and experience.
  • At least 3 years of experience handling claims.
  • Experience interpreting contractual language in Life and Accident policies.
  • Supervisory experience, a plus.
  • High technical aptitude and ability to learn new systems quickly.
  • Strong problem-solving skills with advanced analytical and interpretive abilities, using a combination of analysis, experience, and judgment to develop feasible solutions.
  • Excellent oral, written, and presentation skills, including the ability to communicate complex ideas to upper management in a professional manner.
  • Strong knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Access, etc.).
  • Ability to work independently, make autonomous decisions with minimal supervision, and take ownership of tasks, projects, and relationships while following through on obligations.
  • Ability to manage competing priorities and adjust plans, goals, and actions to meet changing situations while delivering results under rigorous deadlines.

How American Income Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at American Income Life:
  • Competitive compensation designed to reflect your expertise and contribution.
  • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k plan.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
  • Company-paid counseling for assistance with mental health, stress management, and work-life balance.

  • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
  • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.

Apply