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Technical Support Engineer Remote Jobs in Suwanee, GA

VetsEZ

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · On-site +1

$125K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you will support the design, implementation, and maintenance of a secure Azure-based ... technical documentation and participating in Agile ceremonies. * Leverage AI-powered development ...

Global-e

Application Support Engineer

Atlanta, GA · On-site +1

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Excellent written and verbal communication skills, with the ability to explain technical concepts ...

VetsEZ

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · Remote

$125K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you will support the design, implementation, and maintenance of a secure Azure-based ... technical documentation and participating in Agile ceremonies. * Leverage AI-powered development ...

VetsEZ

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · On-site +1

$125K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you will support the design, implementation, and maintenance of a secure Azure-based ... technical documentation and participating in Agile ceremonies. * Leverage AI-powered development ...

ICF

Lead Substation Physical Engineer - REMOTE

Atlanta, GA · Remote

$98K - $129K/yr

  • Retirement

Remote US Ready to make a difference? ICF is seeking an experienced Substation Physical Engineer to ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

Lennar

Lead Machine Learning Engineer - REMOTE

Atlanta, GA · Remote

$98K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. * 7+ ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Mondo

QA Automation Engineer

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Remote, working EST Hours Start Date: ASAP Duration : Through 8/31 with possibility to extend ... Not eligible for visa sponsorship This role supports the client's quality assurance function by ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Suwanee, GA

Technical Support Engineer Remote information

See Suwanee, GA salary details

$34.9K

$73.6K

$111.2K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Suwanee, GA is $73,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $91,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Suwanee, GA?

The most popular types of Technical Support Engineer jobs in Suwanee, GA are:

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For Technical Support Engineer Remote jobs in Suwanee, GA, the most frequently searched job titles are:

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The top searched job categories for Technical Support Engineer Remote jobs in Suwanee, GA are:

What cities near Suwanee, GA are hiring for Technical Support Engineer Remote jobs?

Cities near Suwanee, GA with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Suwanee, GA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $73,560 per year, or $35.4 per hour.

Senior DevOps Engineer (Remote Opportunity)

VetsEZ

Atlanta, GA • On-site, Remote

$125K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

VetsEZ is currently looking for a Senior DevOps Engineer for a 100% remote position supporting a large federal government healthcare modernization project. In this role, you will support the design, implementation, and maintenance of a secure Azure-based integration platform that connects CRM applications with enterprise backend databases. You will work closely with software engineers, architects, and infrastructure teams to build automated deployment pipelines, manage cloud infrastructure, and implement DevOps and DevSecOps best practices using Azure, Terraform, GitHub, and .NET technologies.
The ideal candidate will bring strong experience in Azure architecture, cloud automation, CI/CD pipeline development, Infrastructure as Code (IaC), and system administration while helping improve platform reliability, scalability, and security. This position offers the opportunity to modernize cloud infrastructure, streamline software delivery, and leverage AI-assisted development tools to improve engineering productivity.
The candidate must reside within the continental US.
Responsibilities
  • Design, build, and maintain GitHub CI/CD pipelines to automate application deployments across multiple environments.
  • Administer and support Azure cloud infrastructure, including provisioning, configuration, networking, and ongoing system maintenance.
  • Develop and maintain Infrastructure as Code (IaC) solutions using Terraform to automate cloud resource provisioning.
  • Create and maintain PowerShell scripts and platform automation to improve operational efficiency and deployment consistency.
  • Collaborate with cross-functional engineering teams to implement DevOps and DevSecOps best practices, troubleshoot production issues, and improve platform reliability while maintaining technical documentation and participating in Agile ceremonies.
  • Leverage AI-powered development tools to accelerate engineering activities, automate routine tasks, and improve development workflows.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience, with 7+ years of DevOps engineering experience supporting enterprise cloud environments.
  • Advanced experience designing, implementing, and maintaining Azure cloud infrastructure and Azure DevOps solutions.
  • Strong experience creating and maintaining CI/CD pipelines using GitHub Actions, Terraform, and Infrastructure as Code (IaC) methodologies.
  • Experience with Azure system administration, PowerShell scripting, cloud networking, container technologies, and .NET application deployments.
  • Strong analytical, troubleshooting, and problem-solving skills with excellent attention to detail and technical documentation abilities.
  • Excellent communication and collaboration skills with experience working in Agile software development environments and cross-functional technical teams.

Additional Qualifications
  • Experience implementing DevSecOps practices, security automation, and compliance controls within Azure cloud environments.
  • Experience with containerization technologies such as Docker, Kubernetes, or Azure Kubernetes Service (AKS).
  • Experience supporting Department of Veterans Affairs (VA), Department of Defense (DoD), or other federal healthcare modernization programs, along with experience using AI-assisted development tools such as GitHub Copilot or ChatGPT.

Benefits
  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.

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