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Technical Support Engineer Remote Jobs in Portland, OR

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Prior technical support experience preferred, especially in IRT or related field * Multilingual ...

Fortive

Field Service Engineer

Portland, OR · On-site +1

Portalnd, Oregon - with 75% overnight travel Under remote supervision, Advanced Sterilization ... Minimum of 5 years of experience in customer support/customer relations/technical support.

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Portland, OR

Technical Support Engineer Remote information

See Portland, OR salary details

$39.8K

$83.8K

$126.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical support engineer remote in Portland, OR is $83,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Portland, OR? The most popular types of Technical Support Engineer jobs in Portland, OR are:
What are popular job titles related to Technical Support Engineer Remote jobs in Portland, OR? For Technical Support Engineer Remote jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Portland, OR look for? The top searched job categories for Technical Support Engineer Remote jobs in Portland, OR are:
What cities near Portland, OR are hiring for Technical Support Engineer Remote jobs? Cities near Portland, OR with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Portland, OR as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $83,814 per year, or $40.3 per hour.

Senior Development Operations Engineer (DevOps) (Remote)

Rapta, Inc

Lake Oswego, OR • Remote

$70K - $90K/yr

Full-time

Posted 19 days ago

Job description

Senior Development Operations Engineer (DevOps)

Full-Time Position | Remote (US)

About Us

Rapta is revolutionizing American manufacturing with our AI-powered vision systems. Our cutting-edge software platform expands manufacturing capacity 30% by reducing errors 90%+ and automating quality control and inspection processes. We're looking for a talented senior development operations engineer to join our mission and make a real impact.

Position Overview

We're seeking an experienced senior development operations (DevOps) engineer to own the build, test, and deployment pipeline for our distributed computer vision platform running at edge sites across customer manufacturing floors. This is a full-time remote position working directly with our engineering team to harden our release process, drive deployment automation, and pioneer LLM-driven test generation and validation at Rapta.

What You'll Do

  • Own and evolve the end-to-end release pipeline branching strategy, build orchestration, artifact promotion, and rollback across our Bazel monorepo and Python deployable units
  • Design and maintain Ansible-driven fleet automation for heterogeneous Linux edge nodes (Ubuntu LTS, NVIDIA driver stacks, Docker with NVIDIA runtime)
  • Manage all update tooling, currently written in Golang
  • Build LLM-powered automated testing systems: test generation from specs, flake triage, log/failure analysis, regression diffing, and release-note synthesis from commit and ticket history
  • Harden CI/CD for offline and bandwidth-constrained deployment targets (airgap wheel distribution, signed artifacts, deterministic builds)
  • Drive observability for releases deployment telemetry, version drift detection, and post-deploy health validation across the fleet
  • Mentor engineers on release hygiene, reproducible builds, and infrastructure-as-code practices

What We're Looking For

  • 10+ years of professional experience in release engineering, DevOps, or SRE roles shipping production Linux systems
  • Deep curiosity for software, infrastructure, and applied AI particularly using LLMs as production engineering tools, not just chat assistants
  • Expert-level Python (3.8+) with a strong grasp of packaging, dependency resolution, and PEP 440 versioning discipline
  • Demonstrated ownership of Linux fleets at scale kernel, systemd, networking, package management
  • Excellence in technical communication, runbook authorship, and post-incident documentation
  • Strong systems thinking comfortable reasoning about failure modes across hardware, OS, container, and application layers

Required Technical Skills

  • Expert proficiency with Ansible (roles, dynamic inventory, idempotent design); working knowledge of Terraform
  • Expert proficiency with Docker, including creation and lifecycle management of containers, image hardening, registry management and installing & configuring the NVIDIA container runtime
  • Production experience with Linux administration: systemd, networking (VLANs, DHCP, DNS), kernel/driver management (especially NVIDIA/DKMS), package and APT internals
  • Strong Python skills focused on tooling, automation, packaging (wheels, pip, private indexes), and subprocess/CI integration
  • Proficiency with Git workflows, branching strategies, and modern CI/CD systems (GitHub Actions, GitLab CI, or equivalent)
  • Experience designing and operating automated test infrastructure unit, integration, hardware-in-the-loop, and end-to-end
  • Practical experience using LLMs (Anthropic, OpenAI, or local) as part of engineering workflows test generation, code review augmentation, log analysis, or agentic tooling

Nice to Have

  • Bazel or similar monorepo build systems
  • Edge or embedded deployment experience
  • Tailscale, WireGuard, or zero-trust networking in production
  • gRPC/protobuf service ecosystems
  • Vault, PKI, or secrets management at fleet scale
  • Background in regulated or compliance-driven environments (CMMC, ISO 27001, SOC 2)

Why Join Us?

  • Work on cutting-edge AI infrastructure with real-world impact on American manufacturing
  • Build the release engineering foundation for a late-seed company actively scaling
  • Direct collaboration with the CTO and engineering leadership
  • Remote-first culture with flexible hours
  • Meaningful equity in a company solving hard problems

Location Requirements

  • Remote (US)

Equal Opportunity

Rapta is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

How to Apply No recruiters or agencies we only accept applications directly from applicants.