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Technical Support Engineer Remote Jobs in Portland, OR

Sales Engineer/ Sales Manager

Portland, OR ยท On-site +1

$65K - $85K/yr

Provide technical support to clients, troubleshoot product issues, and recommend improved materials ... This is a fully remote position, but frequent travel to visit customers in the western coastal area ...

Provide technical support to clients, troubleshoot product issues, and recommend improved materials ... This is a fully remote position, but frequent travel to visit customers in the western coastal area ...

Dillon Product Manager

OR ยท Remote

$80K - $121K/yr

... Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

... technical support. Develops and performs capacity and resource planning to optimize and expand ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

Are you an engineering-minded consultant who loves diving into messy infrastructures, building what ... SSH and remote access tooling to manage and diagnose infrastructure in hybrid and cloud ...

Sr Software Engineer

Portland, OR ยท On-site +1

$95K - $124K/yr

Provide training, mentoring and technical support to staff and clients. This is a FT WFH position ... A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work.

Showing results 21-40

Technical Support Engineer Remote information

See Portland, OR salary details

$39.8K

$83.8K

$126.7K

How much do technical support engineer remote jobs pay per year?

As of Jul 26, 2026, the average yearly pay for technical support engineer remote in Portland, OR is $83,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are the most commonly searched types of Technical Support Engineer jobs in Portland, OR? The most popular types of Technical Support Engineer jobs in Portland, OR are:
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What cities near Portland, OR are hiring for Technical Support Engineer Remote jobs? Cities near Portland, OR with the most Technical Support Engineer Remote job openings:
Infographic showing various Technical Support Engineer Remote job openings in Portland, OR as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $83,814 per year, or $40.3 per hour.

Lead Fire Protection Engineer (Remote)

PAE CONSULTING ENGINEERS INC

Portland, OR โ€ข On-site, Remote

$102K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

The Opportunity
We're seeking a Lead Fire Protection Engineer to work remotely, or in one of our national offices, to oversee the design, coordination, and delivery of fire protection systems for a variety of building types. In this role, you'll manage project teams, lead client coordination, and produce high-quality engineering deliverables including calculations, drawings, and specifications. You'll apply advanced knowledge of NFPA and building codes, oversee system design and equipment selection, and perform site visits throughout the project lifecycle. This position also provides leadership through mentoring staff, improving internal standards, and supporting client relationships. Ideal candidates have strong technical expertise in fire protection, plumbing, and mechanical systems, excellent organizational and communication skills, and proficiency in Revit/AutoCAD.
Who We Are
PAE is an engineering and design firm that turns complex challenges into reality. By leveraging the latest technologies, we solve problems in unique ways, and our designs enable buildings and communities to be more resilient and efficient. PAE is trusted by our clients in every aspect of a project's lifespan, from idea to occupancy. We set ambitious goals backed by analysis to significantly conserve water and energy while balancing costs and long-term operational needs. As a B Corp, we measure success by the benefits our projects provide to our clients, our communities, and our planet. We embrace innovation, transparency, sustainability, and lifelong curiosity.
What You'll Do
  • Project team leadership and discipline management, responsible for completing the project on time within budget
  • Responsible for the preparation of deliverable documents including narratives, calculations, drawings, and specifications
  • Attend client meetings, lead the coordination effort between external and internal project teams
  • Independently evaluate and apply engineering judgment, techniques, and procedures to complete a project from concepts through construction
  • Proficient in mechanical, plumbing, and fire protection design
  • Independently design and plan fire protection system design and layouts
  • Assemble effective project teams
  • Develop project workplans, tasks, and assignments for the team
  • Thorough understanding of interdisciplinary coordination
  • Advanced understanding of the application of building codes and fire protection standards (NFPA)
  • Oversee engineering calculations and equipment selection
  • Perform site visits and issues reports
  • Provide training, guidance, and mentorship for staff
  • Provide updates to master specifications and standards, and improve company processes
  • Develop client relationships
  • Determine fire protection and plumbing system requirements for various building types
  • Oversee the application of the project quality management plan (QMP)

What You Bring
  • Bachelor's Degree in Engineering for discipline work or equivalent experience
  • Relevant professional credential (i.e., PE, CPD)
  • Requires 7+ years of related work experience
  • Inspire and motivate staff
  • Advanced understanding of fire protection design concepts, code knowledge, and able to effectively communicate design options
  • Strong delegation skills
  • Attention to detail and advanced organizational skills
  • Microsoft Office Suite
  • Knowledge of applicable plumbing codes and standards including: UPC, IPC, NFPA, and IBC
  • Revit/AutoCAD
  • AutoSprink experience preferred

What We Offer
  • Hiring Base Salary Range: $102,600-$126,800annual
    • This position is eligible for time and a half overtime pay

The base salary is one component of PAE's competitive compensation package for employees. We take into consideration a variety of factors including but not limited to skills, abilities, experience, education, credentials, internal equity and geographic location in determining exact salary offered. At PAE, employees are eligible for annual compensation reviews based on performance and business needs. The above range represents PAE's good faith and reasonable estimate of the range of possible compensation at the time of posting.
In addition, PAE offers a comprehensive benefits package which includes the following:
  • Employer paid health insurance (medical, dental, vision)
  • Annual 401k profit sharing based on company profit for the year and account contribution
  • Professional development reimbursements including state registration and professional association dues
  • Employer paid commuter/parking stipend
  • Cell phone stipend
  • Life insurance and disability benefits
  • Hybrid work schedule
  • Employee Assistance Program
  • 9 paid holidays including an additional employee-selected day
  • Paid time off for sick leave, family leave, community service, holidays and vacation
  • To learn more about our comprehensive benefits package, visit https://www.pae-engineers.com/careers/benefits. This information is provided per the Equal Pay Act

Our commitment to pay equity
PAE is a JUST label certified company; we demonstrate JUST label requirements within pay equity. Pay scales should meet or exceed applicable legislated wage requirements and industry standards and compensate, on the same basis, all individuals performing the same or similar work and work of equal value. We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our commitments to equitable business practices, you may view our JUST label certification here: Living Future: Just Label Certification.
To find out more visit our website.
What We're Made Of
Founded in 1967, PAE is a leading sustainable engineering and consulting firm on a mission to deliver clean air, energy, and water for all. We specialize in mechanical, electrical, and plumbing engineering, building performance analysis, technology design, and lighting design (LUMA). PAE designs some of the nation's highest-performing and most regenerative built environments across the U.S., from Living Buildings to all-electric buildings and beyond. Learn more at pae-engineers.com.
Our portfolio includes over 100 LEED Platinum projects as well as dozens of projects that have either achieved or are pursuing the Living Building Challenge, Passive House, Architecture 2030, Carbon Neutral, Net Zero Energy, and Net Zero Water.
Fine Print
Please note that resumes received from third party recruiters or agencies will not be accepted unless requested directly by PAE Talent Acquisition and with a prior signed fee agreement. If candidates without a previously signed recruiter fee agreement are submitted, PAE reserves the right to engage with and hire those candidate(s) without any obligation financial or otherwise to the recruiter or agency.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at PAE will be based on merit, qualifications and abilities. PAE does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, physical characteristics historically associated with race, disability, genetic information or any other characteristic protected by applicable law.
PAE will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment including: selection, job assignment, compensation, discipline, termination and access to benefits and training.
#LI-Remote