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Technical Support Engineer Remote Jobs in Nottingham, MD

Flex Ltd.

Principal Field Applications Engineer

Middle River, MD · On-site +1

$153K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Remote. Reporting to the Director, Field Applications the Principal Field Applications Engineer ... Provide best in class support by closing customer technical support questions related to ...

ABB

Protection and Control Engineer

Baltimore, MD · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... technical issue resolution while providing ongoing communication, status updates, and support to ...

Ad Hoc LLC

Engineer Lead

Columbia, MD · Remote

$101K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Engineer Lead Job Number: 919 This is a remote position. Ad Hoc is a technology company that ... Serves as a mentor, supporting one or two teams' Engineers in technical direction and career ...

Power3 Solutions

Sr. Network Engineer

Fort George G Meade, MD · On-site +1

$115K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support to the Network Administrators and System Administrators, monitor and ... Engineering support and training commensurate with network engineering curriculum. In lieu of a ...

eSimplicity

Technical Assistant

Columbia, MD · On-site +1

$51K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our engineers, designers, and strategists cut through complexity to create intuitive products and ... supports a remote work environment operating within the Eastern time zone so we can work with and ...

eSimplicity

Technical Assistant

Columbia, MD · Remote

$51K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our engineers, designers, and strategists cut through complexity to create intuitive products and ... supports a remote work environment operating within the Eastern time zone so we can work with and ...

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Showing results 41-60

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Nottingham, MD

Technical Support Engineer Remote information

See Nottingham, MD salary details

$37.3K

$78.7K

$118.9K

How much do technical support engineer remote jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support engineer remote in Nottingham, MD is $78,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $98,000.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Nottingham, MD are hiring for Technical Support Engineer Remote jobs?

Cities near Nottingham, MD with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Nottingham, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,659 per year, or $37.8 per hour.

Engineering Technician - Fire Protection (NICET III/IV)

National Fire Sprinkler Association

Linthicum Heights, MD • On-site, Remote

$90K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description

Be the Expert Who Helps Save Lives


You're an experienced fire protection professional who knows that fire sprinkler systems are critical to life safety. You want your expertise to matter at a national level-not just on one project or job site.


At NFSA, you won't just work in the industry-you'll help shape it.


About NFSA


The National Fire Sprinkler Association (NFSA) is the leading advocate for the fire sprinkler industry. Our mission is simple but powerful - Save lives and protect property from fire through the widespread acceptance of fire sprinklers.

We support thousands of members through technical leadership, training, and code development-and we need experts like you to help carry that mission forward.


The Challenge


The fire protection industry faces:

  • Complex and evolving codes and standards (NFPA, ICC, AWWA, ISO)
  • A growing need for expert technical guidance
  • Increasing demand for reliable, effective, and efficient fire sprinkler systems

Without strong leadership and technical expertise, lives and property are at risk.


Your Role


As an Engineering Technician - Fire Protection, you will become a trusted industry authority by:


1. Representing the Industry

  • Serve on NFPA, ICC, AWWA, ISO, and other technical committees
  • Influence national standards for fire sprinkler systems
  • Speak at conferences and industry events

2. Providing Expert Technical Support

  • Serve as Expert of the Day (EOD)
  • Answer real-world technical questions from contractors, engineers, and AHJs
  • Deliver clear, practical solutions

3. Creating Industry Knowledge

  • Develop TechNotes, guidance documents, and technical publications
  • Review research and support industry positions
  • Contribute to NFSA's technical web content

4. Teaching & Training

  • Lead Tech Tuesday webinars and training sessions
  • Develop educational materials for the next generation
  • Improve NFSA's training programs

5. Driving Innovation

  • Support research into fire sprinkler system performance and reliability
  • Participate in technical projects that improve public safety

What Success Looks Like


In this role, you will:

  • Be recognized as a trusted industry expert
  • Influence national fire protection standards
  • Help thousands of professionals make better technical decisions
  • Directly contribute to saving lives and protecting communities

Work Environment


NFSA Headquarters - Linthicum Heights, MD, remote option considered for highly qualified candidates

Frequent travel for meetings and speaking engagements


Compensation & Benefits


Competitive salary

401(k) retirement plan

Health, dental, and vision insurance

Flexible schedule

Generous paid time off

Final compensation will be based on experience, qualifications, internal equity, and market conditions.


Call to Action


If you're ready to expand your impact beyond a single job site and become a leader in the fire protection industry:

Apply today and help shape the future of fire sprinkler systems.

Requirements

Education & Experience

  • High School Diploma (required)
  • 8+ years in fire protection, focused on water-based systems
  • NICET Level III or IV - Water-Based Systems Layout (required)

Technical Skills

  • Fire sprinkler system design & layout expertise
  • Knowledge of NFPA codes and fire protection standards
  • Experience with CAD/BIM software and Microsoft Office

Professional Strengths

  • Excellent communication & presentation skills
  • Ability to explain complex technical concepts clearly
  • Strong organizational and multitasking abilities
  • Confidence working with industry leaders and stakeholders

Apply