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Technical Support Engineer Remote Jobs in Nottingham, MD

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Provide technical support to Commercial Sales and Finance for the development of technical ... Flexible remote/hybrid work options · Paid parental leave · Team lunches, events, and stocked ...

TEKsystems

Helpdesk Support Analyst

Cockeysville, MD · Remote

$50K - $60K/yr

This position will provide both remote and occasional on-site technical support for a variety of hardware, software, and network-related issues. Key Responsibilities * Provide first-level technical ...

TEKsystems

Helpdesk Support Analyst

Cockeysville, MD · Remote

$50K - $60K/yr

This position will provide both remote and occasional on-site technical support for a variety of hardware, software, and network-related issues. Key Responsibilities * Provide first-level technical ...

Mondo

Staff Engineer

Baltimore, MD · Remote

$70 - $85/hr

Staff Engineer, location is Remote (with hybrid conversion). The start date is July 2026 for this 6 ... Lead the technical direction of customer-facing web applications by driving architecture ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Nottingham, MD

Technical Support Engineer Remote information

See Nottingham, MD salary details

$37.3K

$78.7K

$118.9K

How much do technical support engineer remote jobs pay per year?

As of Sep 15, 2026, the average yearly pay for technical support engineer remote in Nottingham, MD is $78,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $98,000.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Nottingham, MD are hiring for Technical Support Engineer Remote jobs?

Cities near Nottingham, MD with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Nottingham, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,659 per year, or $37.8 per hour.

Solar Project Engineer

Baltimore, MD • On-site, Remote

Solar Landscape
Solar Electric Power Generation • 11 - 50 employees
Learn more about Solar Landscapeexternal

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

About Us
 
Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S.
 
Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America.
 
Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide.
 
We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch.
 
If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you.
 
About The Role
Responsibilities
  • Deliver design and problem-solving services that support project schedules to the assigned project teams.
  • Plan and lead the design development effort for all assigned project teams.
  • Support Design team as part of initial training process and where needed thereafter.
  • Oversee/Design/Support commercial and grid supplied Solar Photovoltaic systems.
  • Prepare technical drawings, specifications of PV systems to ensure that installation and operations conform to standards and customer requirements.
  • Conduct detailed site evaluations.
  • Coordinate with structural, electrical, geotechnical, and civil Professional Engineers during design process to assure the design meets technical and code requirements. Manage professional engineer review process to obtain PE stamps on drawing packages.
  • Provide technical support to Commercial Sales and Finance for the development of technical proposals and customer presentations.
  • Participate in meetings and technical presentations to customers, investors, and PV technical community.
  • Provide engineering/technical input and direction to site evaluation, interconnect agreements and other associated tasks.
  • Work with appropriate electric utilities to prepare and process interconnection paperwork.
  • Review specifications for purchases of materials or equipment.
  • Identify appropriate equipment for use in PV systems and perform technical qualification of vendors.
  • Support Project Management and construction team with ongoing technical support, RFI’s, and As-builts.
  • Review of other design engineers’ work during design phase.
  • Lead cross-functional design reviews.
  • Develop necessary customer deliverables such as concept module layouts, single line diagrams, equipment or material specifications, engineering validation, 3-D renderings, and photo simulations.
  • Assist with Request for Proposal (RFP) reviews, technical writing, and response coordination.
Qualifications
  • Bachelor’s degree in Engineering (Electrical, Mechanical, Structural, or Civil preferred).
  • 2+ years of experience in renewable energy or solar.
  • Proficiency in AutoCAD, SolarEdge Designer Tool, and MS Office Suite.
  • Experience in electrical, mechanical, structural, or civil engineering design.
  • Strong organizational, analytical, and problem-solving skills with the ability to manage priorities effectively.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Acute attention to detail and strong judgment in decision-making.
  • Demonstrated ability to plan, organize, and execute projects effectively.
Benefits and Perks
 
We offer competitive compensation and benefits designed to support you inside and outside of work:
 
·       Training / Professional development opportunities
·       401(k) with 4% company match
·       Summer Fridays
·       Flexible remote/hybrid work options
·       Paid parental leave
·       Team lunches, events, and stocked kitchens
·       Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore
·       Medical, dental, and vision coverage
·       Company-paid life and long-term disability insurance
 
 
 
ADA Accommodation Statement
 
Solar Landscape is an Equal Opportunity Employer. We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation to participate in the application or interview process, please contact us at hr@solarlandscape.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.