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Technical Support Engineer Remote Jobs in Nottingham, MD

CareFirst

Senior Data Engineer (Remote)

Baltimore, MD · Remote

$105K - $143K/yr

  • Retirement

The primary purpose of a Senior Data Engineer in Production Support is to maintain the seamless ... User Support: Provide technical assistance to end users and business teams, addressing queries and ...

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide technical support to Commercial Sales and Finance for the development of technical ... remote/hybrid work options Paid parental leave Team lunches, events, and stocked kitchens Modern ...

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Provide technical support to Commercial Sales and Finance for the development of technical ... Flexible remote/hybrid work options · Paid parental leave · Team lunches, events, and stocked ...

Dalcom LLC

Senior Engineer (Contingent Upon Award)

Aberdeen, MD · On-site +1

$150K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (CONUS Travel Required) Salary: $150,000 - $225,000 Position Overview Dalcom Engineering is seeking a Senior Engineer to provide technical leadership supporting engineering analysis, facility ...

Generac

Senior Controls Engineer

Baltimore, MD · On-site +1

$115K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead onsite and remote startup and commissioning activities, including development and execution of ... Provide highlevel technical support for inprogress projects and operating microgrid systems ...

Mondo

Staff Engineer

Baltimore, MD · Remote

$70 - $85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Staff Engineer, location is Remote (with hybrid conversion). The start date is July 2026 for this 6 ... Lead the technical direction of customer-facing web applications by driving architecture ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Nottingham, MD

Technical Support Engineer Remote information

See Nottingham, MD salary details

$37.3K

$78.7K

$118.9K

How much do technical support engineer remote jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support engineer remote in Nottingham, MD is $78,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $98,000.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Nottingham, MD are hiring for Technical Support Engineer Remote jobs?

Cities near Nottingham, MD with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Nottingham, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,659 per year, or $37.8 per hour.

Mid-Level Software Engineer (Remote)

iNovex Information Systems

Columbia, MD • On-site, Remote

$145K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Job Brief
Software engineer, Java, Python
Job Description
RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.
As part of our dynamic team you will have the opportunity to gain valuable hands-on experience in various aspects of research and development while embedded in a team specializing in software development, knowledge graph technologies, rapid software prototyping, semantic ontologies, machine learning and other technologies.
Job Description:
  • The Foundry at RealmOne is seeking a mid-level software engineer to support product development and R&D. This role will also have a focus on productization of developed prototypes, coordination with stakeholders, and potential management of a development team. We are seeking an experienced candidate with a desire for technical leadership as well as project and customer management experience.

The Mid_Level Software Engineer shall possess the following capabilities:
  • Communication + Problem Solving: Able to understand problems, break them down, and propose solutions. As you lead a team, you can communicate concepts and inspire others.
  • Curiosity: You are ready to learn and evolve your craft! With technology always changing, you are the kind of person who keeps a pulse on new and emerging things out in the world of data engineering and design.
  • Collaboration: Effective leading a team and working independently.
  • Atlassian Jira and Confluence expertise, especially managing sprints, Jira tickets, project boards and roadmaps. Refining user feedback into actionable stories.
  • Proficient within a Linux-based working environment.
  • Demonstrated knowledge with structured query languages and SQL or NoSQL databases.
  • Proficient in database design and modeling with experience using data modeling tools or modeling languages.
  • Familiarity with graph technologies such as Resource Description Framework (RDF), Web Ontology Language (OWL), SPARQL, and/or Cypher.

Qualifications:
  • Bachelor's degree or greater in Computer Science or similar discipline and at least 8 years of relevant working experience.
  • Minimum experience of 8 years with Java and 5 years with Python programming languages.
  • Minimum of 4 years' experience collaborating with engineers as well as customers.
  • Must be able to Obtain a Clearance

Pay Range: 145,000-160,000
The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.
RealmOne Benefits:
  • Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
  • Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor - 5% annual profit share. Immediate vested, no match required!
  • Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
  • Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
  • MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.

ABOUT US
  • RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.
  • Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.
  • RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.
  • RealmOne has earned numerous awards, including being named a Top Workplace by the Baltimore Sun. With more than 30+ active contracts, 12 of which are prime, RealmOne stands as a premier innovator supporting the Government and Department of Defense, with team members located nationwide.

Disclaimer: Benefits packages offered by RealmOne are subject to variation and may differ based on work location, clearance level, and other eligibility criteria. Specific eligibility, availability, and scope of benefits are not guaranteed, may differ from those generally described, and remain subject to modification at the sole discretion of the company.

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