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Technical Support Engineer Remote Jobs in Montgomery, TX

MatchPoint Solutions

Azure Security Engineer

Spring, TX · On-site +1

$60 - $70/hr

REMOTE - Spring, TX USA Employment Type: Contact Role Pay Range: $60/hr - $70/hr - Role Overview ... Support compliance and audit activities by providing technical control evidence, control narratives ...

Hitachi Careers

Technology Transfer Engineer

TX · Remote

Deliver technical training and ongoing support for new technologies, equipment, and operational ... Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Chemical, Materials Science ...

New

American Bureau of Shipping

Engineer I, Senior

Spring, TX · On-site +1

$96K - $132K/yr

Provide handson technical expertise to support execution of project tasks, including: * Development ... We're at the forefront of supporting the global energy transition at sea, the application of remote ...

American Bureau of Shipping

Senior Process Engineer

Spring, TX · On-site +1

$95K - $123K/yr

Provide handson technical expertise to support execution of project tasks, including: * Development ... We're at the forefront of supporting the global energy transition at sea, the application of remote ...

New

The Bergaila Companies

Remote Field Operator

Spring, TX · On-site +1

... remotely, supporting vital operations from the comfort of your location. This is an exciting ... High school diploma or equivalent; technical certifications preferred * Minimum of 3+ years of ...

System One

Nuclear Supplier Quality Manager

The Woodlands, TX · Remote

$100K - $150K/yr

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Lead the Supplier Quality Engineering ... Provide technical leadership to suppliers to ensure compliance with engineering specifications ...

Posted today

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Montgomery, TX

Technical Support Engineer Remote information

See Montgomery, TX salary details

$34.1K

$71.9K

$108.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical support engineer remote in Montgomery, TX is $71,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $89,600.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Montgomery, TX are hiring for Technical Support Engineer Remote jobs?

Cities near Montgomery, TX with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

Azure Security Engineer

MatchPoint Solutions

Spring, TX • On-site, Remote

$60 - $70/hr

Full-time

Re-posted 19 days ago

Job description

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Job Title: Azure Security Engineer
Location: REMOTE - Spring, TX USA
Employment Type: Contact Role
Pay Range: $60/hr - $70/hr
- Role Overview/Job Responsibilities
Looking for an Azure Security engineer. We recently upgraded to M365 E5 licensing and are looking to institute all the additional security purview services with E5.
1) Azure Security Controls Oversight (Enterprise-Wide Ownership)
  • Continuously validate control effectiveness through configuration review, monitoring results, and remediation tracking.
  • Maintain clear reporting for leadership on control maturity, gaps, and remediation progress, ensuring sustained posture improvement.

2) Privileged Access Governance - PIM (Top Priority)
  • Own the PIM program for Azure privileged access, including:
    • Role eligibility models, just-in-time elevation, approval workflows
    • Privileged role scoping and separation of duties
    • Ongoing review of privileged assignments and activity
  • Ensure privileged access is controlled and auditable, aligning privileged controls with enterprise security expectations and risk posture.
  • Drive continuous tightening of privileged access pathways as Azure usage expands.

3) Azure Security Posture Management
  • Own posture monitoring and remediation strategy to reduce misconfigurations and strengthen governance.
  • Establish recurring posture reviews and ensure corrective actions are tracked to completion.
  • Partner with infrastructure and engineering teams to implement secure patterns that reduce control drift and rework.

4) Incident Management Support (Cloud-Specific Security Response)
  • Be the Azure security escalation point for cloud security incidents and investigations.
  • Assist incident response with:
    • Rapid triage of Azure security alerts/events
    • Evidence gathering and root cause analysis (Azure control failures, identity misuse, exposure paths)
    • Recommendations for containment and long-term remediation through improved controls
  • Improve readiness through repeatable cloud investigation playbooks and lessons learned. (This section reflects your stated requirement; not derived from internal files.)

5) Azure Risk Management & Compliance Enablement
  • Maintain a strong risk lens: identify Azure security risks, assess severity/impact, and ensure risks are documented and mitigated.
  • Support compliance and audit activities by providing technical control evidence, control narratives, and remediation proof.
  • Ensure Azure control implementation aligns with common security expectations (framework mapping as needed) and reduces audit findings over time.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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