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Technical Support Engineer Remote Jobs in Mauldin, SC

Quest Global

Controls Panel Design Engineer

Greenville, SC · Remote

$90K - $105K/yr

This role will be responsible for the design, development, integration, and technical support of ... Engineering support during FAT, SAT, commissioning, installation, troubleshooting and modifications.

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Raymond

Mechanical Engineer

Greenville, SC · On-site +1

Greenville, SC / Remote (Hybrid options available) About Us: We are a progressive, forward-thinking ... in support of project design. * Develop and edit technical specifications and construction ...

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Technical Support Engineer Remote information

See Mauldin, SC salary details

$33.9K

$71.4K

$108K

How much do technical support engineer remote jobs pay per year?

As of Jul 17, 2026, the average yearly pay for technical support engineer remote in Mauldin, SC is $71,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What cities near Mauldin, SC are hiring for Technical Support Engineer Remote jobs? Cities near Mauldin, SC with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Remote Software Developer 3 (PowerBuilder and SQL)

Remote Software Developer 3 (PowerBuilder and SQL)

Security Finance

Spartanburg, SC • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

125th of 148 rated financial services

Job description

Senior Software Developer (PowerBuilder)
Remote | Quarterly Travel to Spartanburg, SC | Full-Time
Ready to Help Modernize Business-Critical Applications?
Do you enjoy solving complex technical challenges and building software that makes a real impact?
Are you an experienced developer with strong PowerBuilder expertise who enjoys improving existing systems while helping drive modernization initiatives?
Do you thrive in a collaborative environment where you can mentor others, influence technical decisions, and contribute throughout the full software development lifecycle?
If so, Security Finance may be the opportunity you've been looking for.
As a Senior Software Developer, you'll play a key role in researching, designing, developing, testing, and maintaining applications that support our nationwide business operations. You'll work closely with business partners and fellow developers to deliver solutions that improve efficiency, enhance customer experiences, and support ongoing modernization efforts.
This is a100% remote position with quarterly travel required to our corporate office in Spartanburg, SC for meetings, collaboration, and special projects. Candidates must reside in one of the following states: Alabama, Georgia, Idaho, Louisiana, Missouri, Oklahoma, South Carolina, Tennessee, Texas, Utah, or Wisconsin.
What You'll Do
  • Participate in the full software development lifecycle, including analysis, design, development, testing, deployment, and maintenance.
  • Develop and enhance business-critical applications with a strong focus on PowerBuilder technologies.
  • Collaborate with Business Analysts and stakeholders to translate business needs into technical solutions.
  • Support modernization initiatives and contribute ideas that improve systems, processes, and development practices.
  • Research and evaluate new tools, technologies, and development approaches.
  • Participate in project planning, estimation, and solution design discussions.
  • Troubleshoot, debug, and resolve application issues while ensuring high-quality software delivery.
  • Provide technical leadership and mentorship to junior developers.
  • Partner with cross-functional teams to ensure seamless communication and successful project outcomes.
  • Assist with second-level application and system support as needed.
What You'll Bring
  • 5+ years of progressively responsible software development experience.
  • Strong experience with PowerBuilder development.
  • Experience with SQL and relational database technologies.
  • Experience with .NET technologies is a plus.
  • Experience participating in software modernization or system enhancement projects.
  • Ability to translate business requirements into technical specifications and solutions.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Experience working in collaborative, team-oriented environments.
  • Knowledge of Agile development methodologies is preferred.
  • Reliable high-speed internet connection.
  • Ability to travel to Spartanburg, SC quarterly and for special projects as needed.
Work Schedule
  • Monday - Friday
  • 8:00 AM - 5:00 PM Eastern Time
Why You'll Love Working HereTop-of-the-Line Training
We are committed to helping you build a solid foundation and do your job to the best of your abilities through ongoing training and development opportunities.
Outstanding Benefits
We offer an excellent benefits package that includes:
  • Medical insurance with minimal employee cost
  • Dental insurance
  • Life insurance
  • Short-term and long-term disability coverage
  • Profit sharing
  • 401(k) with company matching
  • Paid vacation, holidays, and sick time
Meaningful Work
Your contributions will directly support the technology that powers our business while helping modernize systems used across our organization.
Community Service
We are proud supporters of the communities we serve and make ongoing contributions to charities, local food banks, educational institutions, and other community organizations.
Growth Potential
We believe in developing talent from within and providing employees with opportunities to grow their careers and expand their skills.
About Security Finance
Since 1955, Security Finance has been a trusted provider of consumer financial services, offering installment loans and income tax preparation through conveniently located branch offices across the United States. We are committed to serving our customers with integrity, supporting our communities, and creating opportunities for our employees to succeed.
If you're looking for a remote software development opportunity where you can make an impact, contribute to modernization efforts, and grow your career with a stable and respected organization, we'd love to hear from you.
Apply today and begin your story with Security Finance!
Employment Type: Regular Full-Time

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