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Technical Support Engineer Remote Jobs in Gainesville, FL

Feathr

Staff Backend Software Engineer

Gainesville, FL · Remote

$165K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Fully remote, Health/dental/vision insurance, Company Holidays + Winter Break, Paid vacation + sick ... As a Staff Engineer, you shape the technical direction of the systems that meet the advertising ...

RELX

Senior Site Reliability Engineer II

Gainesville, FL · On-site +1

$125K - $209K/yr

If not, this role is fully remote. We do not restrict applicants based on job site or posting ... Experience supporting production systems through incident response and on-call rotations

Affiliated Engineers, Inc.

Mechanical Project Engineer

Newberry, FL · On-site +1

$64K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Since 1978, we've supported mission-driven organizations in designing systems and environments that ... Quick technical comprehension and motivation focused on client outcomes. * Able to effectively ...

Affiliated Engineers, Inc.

Mechanical Project Engineer

Newberry, FL · On-site +1

$64K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Since 1978, we've supported mission-driven organizations in designing systems and environments that ... Quick technical comprehension and motivation focused on client outcomes. * Able to effectively ...

Feathr

Manager of Managed Services

Gainesville, FL · Remote

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Remote (US) The Role Feathr's Managed Services team operates as a specialized internal agency ... Client Escalations & Technical Support * Act as the primary escalation point for critical client ...

Varsity Tutors

Technical Writing Tutor

Gainesville, FL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... engineering, healthcare, and scientific communication applications. * Curriculum Awareness ...

Leidos

Senior Transmission Line Engineer

Gainesville, FL · On-site +1

$73K - $132K/yr

... for REMOTE). You should minimally meet the knowledge, skills, and abilities listed below ... We value and support the well-being and mobility of our employees with competitive benefit packages ...

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Technical Support Engineer Remote information

See Gainesville, FL salary details

$34K

$71.6K

$108.3K

How much do technical support engineer remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical support engineer remote in Gainesville, FL is $71,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
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Technical Support Engineer Remote jobs near you

SENIOR COMPUTER VISION ENGINEER - REMOTE SENSING VACANCY - Satlantis

SATLANTIS

Gainesville, FL • On-site, Remote

$94K - $130K/yr

Full-time

Re-posted 3 days ago

Job description

Satlantis is a leading-edge company specializing in high-performance satellite technology and data processing. We are at the forefront of innovation, developing advanced solutions for Earth observation and space exploration. Join our dynamic team in Gainesville, Florida, and contribute to groundbreaking projects that shape the future of satellite technology. For more information about the company, please visit www.satlantis.com .
Position Summary
We are seeking a highly motivated and experienced Senior Computer Vision Engineer with strong technical leadership to drive Satlantis US's computer vision and imagery understanding initiatives. The ideal candidate combines deep expertise in modern vision systems with pragmatic delivery: you will design, develop, evaluate, and deploy computer vision models and pipelines that operate on large-scale satellite imagery and geospatial data products.
This is a hands-on role where you will own vision workstreams end-to-end-from problem definition and dataset strategy to model development, production deployment, performance optimization, and iteration-while setting engineering standards, mentoring teammates, and partnering closely with engineering, product, and mission teams. You will help ensure our computer vision systems are accurate, robust, scalable, and operationally effective in real-world Earth-observation workflows.
What you'll do:
  • Own your developments. Lead high-impact computer vision initiatives such as segmentation, object detection, classification, image matching, semantic retrieval, change detection, tracking, and anomaly detection over satellite imagery and derived geospatial products, delivering measurable improvements in model quality and operational outcomes.
  • Translate problems into vision systems. Convert customer needs, mission requirements, and research goals into well-scoped computer vision problems, define success metrics and KPIs (e.g. precision/recall, mAP, IoU, F1, latency, throughput, memory footprint), and establish acceptance criteria and validation plans.
  • Design datasets that win. Drive dataset strategy for vision applications, including annotation protocols, tiling and sampling strategies, class balance, hard-negative mining, augmentation policies, domain-shift analysis, and label-quality audits. Establish repeatable dataset versioning and documentation practices.
  • Build robust training and evaluation pipelines. Implement reproducible experimentation, benchmarking, ablation studies, and error-analysis workflows for computer vision models, including geospatially aware evaluation where applicable.
  • Advance model architectures. Develop and improve state-of-the-art computer vision approaches, including CNNs, transformers, encoder-decoder architectures, self-supervised learning, multi-modal fusion, and foundation-model adaptation for remote sensing imagery. Optimize solutions for real operational constraints such as image resolution, viewing conditions, atmospheric noise, and multi-temporal data.
  • Operationalize vision models. Partner with software and platform engineers to productionize vision systems, including model packaging, inference optimization, deployment pipelines, monitoring, drift detection, versioning, rollback strategies, and performance tuning across heterogeneous compute environments.
  • Raise the engineering bar. Set standards for code quality, reproducibility, model validation, benchmarking, documentation, and peer review. Write clear technical design documents and decision memos that align stakeholders and accelerate execution.

Skills and experience (required):
  • Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, Electrical Engineering, Remote Sensing, Robotics, or a related field.
  • 3+ years of professional experience in computer vision, machine learning, or applied AI, including delivering vision models into production or operational workflows.
  • Strong proficiency in Python for machine learning and computer vision workflows; ability to write clean, maintainable, and well-tested code.
  • Deep knowledge of computer vision fundamentals, including image representations, feature extraction, geometric reasoning, dense prediction, detection, segmentation, and model evaluation.
  • Hands-on experience with deep learning frameworks such as PyTorch (preferred) or TensorFlow, and practical experience implementing modern vision architectures.
  • Strong understanding of training and inference optimization, including data loading efficiency, batching, mixed precision, model compression, and performance-aware experimentation.
  • Experience working with large-scale imagery or visual datasets and building pipelines that are reliable and reproducible.
  • Strong communication skills, with the ability to explain complex technical trade-offs clearly to cross-functional stakeholders.

Nice to have (preferred)
  • Geospatial / satellite domain experience: GDAL, Rasterio, projections/CRS, tiling strategies, GeoTIFF/COG/NetCDF, STAC/PgSTAC, and geospatial image-quality considerations.
  • Remote-sensing computer vision: experience with multi-spectral or panchromatic imagery, super-resolution, image fusion, orthorectification-aware workflows, and change detection in Earth-observation contexts.
  • Spatiotemporal vision modeling: time-series imagery, temporal fusion, motion/change analysis, event detection, or tracking across repeated satellite captures.
  • MLOps / production AI: model serving, monitoring, experiment tracking (e.g. W&B, MLflow, CometML), orchestration (Airflow, Argo, ZenML), and lifecycle management.
  • Cloud & compute: experience training and running inference on AWS/GCP/Azure and on-prem HPC/cluster environments, including SLURM-managed GPU/CPU fleets and Kubernetes-based infrastructure; strong understanding of containers, distributed training, GPU scheduling, storage/performance bottlenecks, and cost/performance tuning.
  • Foundation models for vision / Earth observation: fine-tuning, embedding extraction, retrieval systems, transfer learning, promptable models, and multimodal representation learning.
  • C++ or performance-oriented deployment experience: OpenCV, ONNX, TensorRT, Triton Inference Server, CUDA optimization, or edge/real-time inference workflows.
  • Familiarity with data governance and quality frameworks, including lineage, validation checks, and dataset documentation.

Work Authorization:
This role will not sponsor any employment visas. Candidates must have and maintain unrestricted legal authorization to work in the U.S. now and in the future, without requiring employer-sponsored visa support.
Location & Work Model:
Full-time, in-person position in Gainesville, Florida. You'll work closely with engineering and business teams on impactful, real-world satellite analytics and AI systems-helping deliver reliable, scalable capabilities that push forward the state of the art in Earth observation.
Why Join Satlantis?
  • Be part of a pioneering company at the forefront of space technology.
  • Work on challenging and impactful projects that have real-world applications.
  • Collaborate with a team of brilliant and passionate engineers and scientists.
  • Competitive salary and benefits package.
  • Opportunity for professional growth and development in a rapidly expanding industry.
  • Enjoy the vibrant community and quality of life in Gainesville, Florida. Learn more at https://www.visitgainesville.com/ .

Apply