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Technical Support Engineer Remote Jobs in Gainesville, FL

micro1 AI

AI Trainer - Microbiology Expert

Gainesville, FL · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Strive Pharmacy

GMP Systems Administrator

Alachua, FL · On-site +1

Remote support and escalation from centralized infrastructure, security and service desk teams ... Clear, disciplined technical writing; this role produces documentation that regulators read.

micro1 AI

AI Training Specialist - Physics

Gainesville, FL · On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Deliver structured feedback designed to support iterative enhancement of submitted work and project ...

Amteck, LLC

BIM Technician - Electrical

Gainesville, FL · On-site +1

... to support our construction and engineering teams through advanced 3D modeling and coordination ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Gainesville, FL

Technical Support Engineer Remote information

See Gainesville, FL salary details

$34K

$71.6K

$108.3K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Gainesville, FL is $71,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $89,200.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

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Cities near Gainesville, FL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

Physics Modeling Expert - Remote

micro1 AI

Gainesville, FL • Remote

$80 - $140/hr

Part-time

Posted 14 days ago

Job description

Role Title: Physics Expert (PhD / Postdoc)


Role Type: Contractor.


Location: Remote


micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge and problem-solving skills to a high-impact customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Solve advanced physics problems from your specialization, delivering rigorous, well-documented derivations and analyses.
  2. Produce technically precise, clearly written solutions, detailing all assumptions, approximations, and final results using LaTeX mathematical notation.
  3. Utilize SymPy, Python, and Jupyter for symbolic or numerical verification and clear computational workflows where relevant.
  4. Identify and articulate subtleties in problem statements, including special cases, boundary conditions, and dimensional consistency.
  5. Flag ambiguities in project materials, proposing well-reasoned interpretations and clarifications as needed.
  6. Iterate on submitted solutions in response to feedback from project reviewers, ensuring corrections are cleanly integrated.
  7. Uphold rigorous standards in documentation and reproducibility consistent with professional research practice.


Preferred Qualifications

  1. PhD in physics or advanced-stage PhD candidacy, with active research experience in a relevant subfield.
  2. Research expertise in one or more of: High Energy Physics, Mathematical Physics, Biophysics, Statistical Physics, Condensed Matter (including moiré systems, magnetism, PXP/Rydberg), AMO/Quantum Optics, Gravitation, Cosmology, Astrophysics, Quantum Information, or Optical Properties of Materials.
  3. 2–5 recent representative publications (past ~5 years) in your field, with accessible arXiv or DOI records.
  4. Proficiency with LaTeX for presenting mathematics, and with SymPy, Python, and Jupyter for computational work; willingness to indicate areas for further support if needed.
  5. Demonstrated excellence in written technical communication, with a track record of producing clear, precise, and well-argued scientific outputs.
  6. Strong analytical skills, able to isolate key physical principles and provide nuanced solutions to complex problems.
  7. Availability to engage with the project consistently over an 8–10 week period (approx. 10 hours/week).

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