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Technical Support Engineer Remote Jobs in Columbia, SC

Tenstorrent

Staff Forward Deployed Engineer

North, SC · On-site +1

$100K - $500K/yr

This role is remote, based out of North America, with preference near one of our main hubs: Santa ... Strong software engineering skills with 5+ years of relevant technical experience (e.g. Applied ...

New

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

... by the remote power controller. * Rectify video and programming problems on Dish Smart Boxes ... Over 1 year of technical support experience. * Strong written and oral communication skills.

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

... by the remote power controller. * Rectify video and programming problems on Dish Smart Boxes ... Over 1 year of technical support experience. * Strong written and oral communication skills.

AECOM

Civil Site Lead, Power Delivery

Columbia, SC · On-site +1

Provide technical leadership to site civil engineers, inspectors, assign tasks, review work and ... Support project commissioning and hand over by ensuring that all site civil work is completed ...

Ask IT consulting

Ruby On Rails Developer

Columbia, SC · Remote

$94K - $130K/yr

... CREATING TECHNICAL DOCUMENTATION, PRIOR EXPERIENCE WORKING AS A REMOTE CONTRACTOR * Test-Driven ... Ensures the integration of the web servers and all other supporting systems by using message based ...

Infojini Inc

Web Engineer - Entry

Columbia, SC · On-site +1

Web Engineer Location: Columbia, SC (75% Remote) Duration: 2+ months contract with possible ... technical staff. General Characteristics: Integrally involved in the development and support of all ...

Infojini Inc

Ruby on Rails Developer (Remote)

Columbia, SC · Remote

$94K - $130K/yr

JSON, COMMAND LINE, SSH, HAML, SCSS, ABILITY TO WORK INDEPENDENTLY, CREATING TECHNICAL DOCUMENTATION, PRIOR EXPERIENCE WORKING AS A REMOTE CONTRACTOR. REQUIRED EDUCATION: BACHELOR'S DEGREE PREFERRED ...

Spirax Sarco

Services Technical Specialist

Blythewood, SC · On-site +1

$20.75 - $28/hr

Installs, services, and repairs the entire range of SSI products including engineered package ... Our technologies are vital in supporting critical industrial processes and equipment in diverse ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Columbia, SC

Technical Support Engineer Remote information

See Columbia, SC salary details

$34.7K

$73.1K

$110.6K

How much do technical support engineer remote jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer remote in Columbia, SC is $73,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $91,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are popular job titles related to Technical Support Engineer Remote jobs in Columbia, SC? For Technical Support Engineer Remote jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Columbia, SC look for? The top searched job categories for Technical Support Engineer Remote jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Technical Support Engineer Remote jobs? Cities near Columbia, SC with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,116 per year, or $35.2 per hour.

Senior Application Developer (CA Plex) - Remote

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • On-site, Remote

$88K - $122K/yr

Contractor

Re-posted 7 hours ago

Job description


Tittle: Senior Application Developer (CA Plex)
Location: remote
Interview Process: 1 round, virtual
Duration: 12+ Months
Employment Type: Contract (C2C / W2)
Experience Required: 15+Years
Work Location: No SC residency required. Candidate must reside in lower 48 states
Project Scope:
The South Carolina Judicial Branch (SCJB) is seeking a highly experienced Senior Application Developer to support and maintain mission-critical Case Management System (CMS) and Juror Management System (JMS) built on CA Plex. The role ensures system stability, performance, and continuity while supporting enhancements and integrations as modernization efforts progress.
Key Responsibilities:
1. Application Maintenance & Support
  • Maintain andsupport CA Plex-based CMS/JMS systems across environments
  • Troubleshootproduction issues, defects, and data inconsistencies
  • Perform rootcause analysis and implement permanent fixes
  • Provideescalation and on-call support for critical incidents

2. Development & Enhancements
  • Design andimplement enhancements within CA Plex applications
  • Modifybusiness rules, workflows, screens, and batch processes
  • Ensurecompliance with judicial and statutory requirements
  • Supportongoing system optimization and modernization readiness

3. CA Plex Development
  • Work withinCA Plex model-driven architecture
  • Updateobjects, functions, and relationships
  • Regenerateand deploy application components
  • Maintainsystem integrity during enhancements

4. Database & Performance Management
  • Develop andoptimize SQL Server / T-SQL queries and stored procedures
  • Perform datacorrections and integrity fixes
  • Supportperformance tuning for large-scale datasets
  • Ensure dataconsistency across systems

5. System Integration Support
  • Supportintegrations with external systems (SLED, DMV, eCitation, eFiling, PublicIndex)
  • Assist intransitioning legacy interfaces to modern API-based architecture
  • Work withREST, SOAP, XML, and microservices-based integrations

6. Reporting & Data Support
  • Supportreporting and data extraction processes
  • Assist datawarehouse integration and analytics teams
  • Ensureaccuracy and consistency of reporting datasets

7. Collaboration & Stakeholder Engagement
  • Work closelywith court administration and IT leadership
  • Translatebusiness requirements into technical solutions
  • Providetechnical guidance to stakeholders and development teams

8. Documentation & Knowledge Transfer
  • Documentsystem changes, business rules, and technical processes
  • Supportknowledge transfer to internal and modernization teams

Required Skills & Experience:
• 15+ years in application development
• 5+ years of experience in State court case management and jury management systems
• 15+ years experience with CA Plex or similar model-driven 4GL tools
• 15+ years experience in SQL Server / T-SQL development
• Strong experience in debugging, troubleshooting, and production support
• 15+ years experience in API integrations (REST, SOAP, XML, Microservices)
• 10+ years experience maintaining legacy or enterprise systems
• Experience in large-scale, mission-critical systems
Preferred Skills:
• Government / Judicial / Public Sector experience
• Data warehouse knowledge (star/snowflake schema)
• Power BI backend optimization
• .NET code generation from CA Plex
• Azure DevOps exposure
• Always On Availability Groups (SQL Server)
• Security tools like Imperva
• Legacy data cleanup across multiple jurisdictions
Education
Bachelor's degree or equivalent work experience in Computer Science, IT, or related field.

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