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Technical Support Engineer Remote Jobs in Columbia, SC

This position can be fully remote. GAI's Power Business Unit focuses on developing and supporting ... Performs technical and feasibility studies. * Collaborates with other professionals and discusses ...

Connector Product Design Engineer

Columbia, SC · On-site +1

$119K - $143K/yr

Columbia, SC; or remote/hybrid arrangements based on experience and business needs. Design the Next ... Solve complex technical challenges during product development and production support activities.

Connector Product Design Engineer

Columbia, SC · On-site +1

$119K - $143K/yr

Columbia, SC; or remote/hybrid arrangements based on experience and business needs. Design the Next ... Solve complex technical challenges during product development and production support activities.

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Lead discussions on complex technical concepts and requirements with both technical and non ...

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Lead discussions on complex technical concepts and requirements with both technical and non ...

Senior Backend Engineer

North, SC · Remote

$140K - $160K/yr

Location: Remote How You'll Make an Impact: As a Senior Backend Engineer on the Booking Engine ... Lead discussions on complex technical concepts and requirements with both technical and non ...

Location This is a remote role based in North America, with a strong preference for candidates ... Contribute to technical decisions alongside technical leads, product, and engineering leadership on ...

Showing results 21-40

Technical Support Engineer Remote information

See Columbia, SC salary details

$34.7K

$73.1K

$110.6K

How much do technical support engineer remote jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer remote in Columbia, SC is $73,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $91,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are popular job titles related to Technical Support Engineer Remote jobs in Columbia, SC? For Technical Support Engineer Remote jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Columbia, SC look for? The top searched job categories for Technical Support Engineer Remote jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Technical Support Engineer Remote jobs? Cities near Columbia, SC with the most Technical Support Engineer Remote job openings:
Infographic showing various Technical Support Engineer Remote job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,116 per year, or $35.2 per hour.

Senior Application Developer (CA Plex) - Remote

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • On-site, Remote

$88K - $122K/yr

Contractor

Re-posted 26 days ago


Job description


Senior Application Developer (CA Plex)Location: Remote
Interview Process: 1 round, Virtual/Online
Duration: 12 MonthsEmployment Type: ContractExperience Required: 15+ Years
Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours.
Project Scope:
The project involves supporting and enhancing a mission-critical Case Management and Juror Management system built on CA Plex. The consultant will maintain existing functionality, resolve production issues, develop enhancements, support SQL Server databases, and manage system integrations with external agencies. The role also includes performance tuning, data corrections, documentation, and supporting ongoing modernization efforts to ensure system stability and reliability.
Key Responsibilities:
• Maintain and support enterprise Case Management and Juror Management applications built on CA Plex.
• Troubleshoot production issues, perform root cause analysis, and implement long-term solutions.
• Design, develop, and implement enhancements to business rules, workflows, screens, batch processes, and reports.
• Work within the CA Plex development environment to update objects, functions, and relationships.
• Develop and optimize MS SQL Server queries, stored procedures, and data fixes.
• Support integrations with external agencies and third-party systems.
• Assist with reporting, data extracts, and data warehouse support.
• Create technical documentation and provide knowledge transfer to internal teams.
Required Skills & Experience:
• 15+ years of CA Plex development experience.
• 15+ years of experience supporting Judicial Case Management Systems.
• 15+ years of Microsoft SQL Server experience.
• 10+ years of experience developing interfaces that exchange court data with external agencies.
• 10+ years of experience deploying and supporting applications in distributed environments.
• 10+ years of technical documentation experience.
Preferred Skills:
• Experience with court or judicial systems.
• Experience with C++, Java, or .NET development.
• API integration experience.
• Data warehousing experience.
• Experience with Always On Availability Groups.
• Azure DevOps experience.
Education:
Bachelor's Degree in Computer Science, Information Systems, or a related field (or equivalent experience).