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Technical Support Engineer Remote Jobs in Bethlehem, PA

Wood PLC

Engineering Manager

Hampton, NJ · Remote

... support design engineering activities in the North American aftermarket business ... This position is remote in Hampton, NJ. #LI- Remote The Role The Engineering Manager comes with the ...

Everest Re Group

Senior Network Engineer II

Warren, NJ · On-site +1

$119K - $140K/yr

Hybrid / Remote (Global Support Model) Reports To: Network Engineering & Operations Leadership ... Technical Expertise Cisco Routing & Switching BGP/OSPF/EIGRP MPLS/VPN/QoS Palo Alto & Panorama ...

Everest

Senior Network Engineer II

Warren, NJ · On-site +1

$119K - $140K/yr

Hybrid / Remote (Global Support Model) Reports To: Network Engineering & Operations Leadership ... Technical Expertise Cisco Routing & Switching BGP/OSPF/EIGRP MPLS/VPN/QoS Palo Alto & Panorama ...

New York Life

EPM Unqork Developer Engineer

Lebanon, NJ · On-site +1

$193K - $200K/yr

Identify and recommend technical and architectural improvements in current systems. Support ... Hybrid position (remote 2 days per week). Eligible for Employee Referral Program. To apply, visit ...

Exalta Group

Sr. Quality Engineer

Bethlehem, PA · Remote

$73K - $95K/yr

Quality Engineer - Quality Control (QC QE)Position Summary The Quality Engineer - Quality Control (QC QE) provides technical Quality Engineering support to ensure inspection and measurement ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Bethlehem, PA

Technical Support Engineer Remote information

See Bethlehem, PA salary details

$37.1K

$78.1K

$118.1K

How much do technical support engineer remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical support engineer remote in Bethlehem, PA is $78,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $97,300.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Bethlehem, PA are hiring for Technical Support Engineer Remote jobs?

Cities near Bethlehem, PA with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Bethlehem, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $78,090 per year, or $37.5 per hour.

Structural Product Design Engineer - Specialty Building Products - Base Salary to 130k/year - Leb...

AllSearch Professional Staffing

Lebanon, NJ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Plan, perform, and review structural design analyses for exterior aluminum, steel, and other architectural building products.

  • Coordinate product shop drawings, manufacturing requirements, installation requirements, and technical documentation to ensure compliance with project specifications and codes.

  • Develop and modify AutoCAD drawings and details based on conceptual sketches, engineering calculations, and project specifications.

Job description

Structural Product Design Engineer - Specialty Building Products - Base Salary to 130k/year - Lebanon, NJ

  • Our client, a well-established specialty building products manufacturer, is currently seeking a Structural Product Design Engineer to join their engineering team in Lebanon, NJ. This position will focus on the structural design, analysis, and development of exterior architectural products and custom-building solutions used in commercial construction applications. This role can be fully remote, or a hybrid set up if candidates are local to Lebanon, NJ.
  • The company is open to candidates at the Structural/Civil Engineer level with 5+ years of relevant experience or a Senior-level candidate with 7+ years of experience and a Professional Engineer (PE) designation. The role requires experience with structural engineering for aluminum and steel construction, including building façades, louvers, or related exterior building components.

Responsibilities:

  • Plan, perform, and review structural design analyses for exterior aluminum, steel, and other architectural building products.
  • Perform structural calculations, load analysis, and structural design using engineering software such as RISA-3D, SAP2000, STAAD, or comparable structural analysis programs.
  • Apply structural engineering principles, U.S. building codes, design standards, and engineering practices to commercial construction and building envelope applications.
  • Design and analyze custom structural solutions for building façades, louvers, architectural metals, and exterior building components.
  • Coordinate product shop drawings, manufacturing requirements, installation requirements, technical documentation, and engineering support to ensure compliance with project specifications, applicable codes, and design requirements.
  • Develop and modify AutoCAD drawings and details based on conceptual sketches, engineering calculations, project specifications, and design requirements.
  • Support the design of aluminum and steel components with consideration for installation, machining, welding, and manufacturing techniques.
  • Conduct Finite Element Analysis (FEA) and Root Cause Analysis as required for product design, structural performance, and engineering investigations.

Qualifications:

  • Bachelor's degree in Civil Engineering, Structural Engineering, or a related engineering discipline.
  • 5+ years of Civil/Structural Engineering experience involving aluminum and steel construction.
  • Experience with building façade construction and/or louver design.
  • Experience designing and/or analyzing aluminum, steel, or related structural systems.
  • Knowledge of U.S. building codes and structural design standards.
  • Experience with structural design and analysis software such as RISA-3D, SAP2000, STAAD, or comparable programs.
  • Proficiency with AutoCAD and experience with Inventor 3D or SolidWorks.
  • Working knowledge of Finite Element Analysis (FEA) and Root Cause Analysis.
  • Knowledge of installation, machining, and welding techniques related to aluminum and steel construction.
  • Proficiency with Microsoft Office.

Compensation:

  • Base salary in the 90k - 130k/year range
  • Bonus opportunity
  • Medical, Dental, Vision, Disability and Life insurance
  • 401k with company match
  • Tuition assistance
  • 3 weeks PTO; 10 paid holidays + 4 floating holidays
  • Hybrid in Lebanon, NJ (two days remote/3 days in-office); or fully remote
  • Minimal travel 10%

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