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Technical Support Engineer Remote Jobs in Alaska

Remote work option may be considered on a case by case basis* *This position is eligible for the ... Provides technical direction, support and information to other engineers, designers, and drafters.

$18 - $50/hr

... technical enablement. * Support Digital Thread initiatives connecting requirements, systems ... LI-PLM LI-Remote SWSaaS You'll Benefit From The hourly pay range for this position $18 - $50 per ...

$18 - $50/hr

... technical enablement. * Support Digital Thread initiatives connecting requirements, systems ... LI-PLM LI-Remote SWSaaS You'll Benefit From The hourly pay range for this position $18 - $50 per ...

$18 - $50/hr

... technical enablement. * Support Digital Thread initiatives connecting requirements, systems ... LI-PLM LI-Remote SWSaaS You'll Benefit From The hourly pay range for this position $18 - $50 per ...

$18 - $50/hr

You will also create supporting documentation, tutorials, and technical content. Working under ... Comfortable working in a remote work environment preferably in the California region * Experience ...

$18 - $50/hr

You will also create supporting documentation, tutorials, and technical content. Working under ... Comfortable working in a remote work environment preferably in the California region * Experience ...

$18 - $50/hr

You will also create supporting documentation, tutorials, and technical content. Working under ... Comfortable working in a remote work environment preferably in the California region * Experience ...

Remote work may be considered on a case by case basis* *This position is eligible for the NANA ... Provides technical direction, support and information to other specialists, engineers, designers ...

$18 - $50/hr

Support technical enablement activities and customer demonstration development. Requirements ... Comfortable working in a fully remote environment within the United States of America.

$18 - $50/hr

Support technical enablement activities and customer demonstration development. Requirements ... Comfortable working in a fully remote environment within the United States of America.

$18 - $50/hr

Support technical enablement activities and customer demonstration development. Requirements ... Comfortable working in a fully remote environment within the United States of America.

$20 - $60/hr

As an Applied Technologies Intern, you will work alongside engineers and scientists to support the design, development, testing, and implementation of automation solutions used across Technical ...

Showing results 41-60

Technical Support Engineer Remote information

See Alaska salary details

$40.4K

$85.1K

$128.7K

How much do technical support engineer remote jobs pay per year?

As of Sep 14, 2026, the average yearly pay for technical support engineer remote in Alaska is $85,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Alaska?

For Technical Support Engineer Remote jobs in Alaska, the most frequently searched job titles are:

Infographic showing various Technical Support Engineer Remote job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,113 per year, or $40.9 per hour.

I&C Engineer

Anchorage, AK • On-site, Remote

NANA Worley
201 - 500 employees

Full-time

Posted 11 days ago


Job description

Job Description

NANA Worley is hiring for multiple positions at varying classifications from Entry-level to Specialist I&C Engineers dependent on experience and competencies.  

The Instrumentation & Controls Engineer position is responsible for planning and designing process systems in a multi-discipline engineering and design team. Individuals are expected to apply advanced knowledge of engineering principles, methods, and techniques to project assignments.

 

*This is a full time, non-rotational position located at NANA Worley headquarters in Anchorage, AK. Remote work option may be considered on a case by case basis*

*This position is eligible for the NANA Worley employee referral program, available only to current NANA Worley employees*

Responsibilities
  • Develops or adapts instrumentation and controls design standards for projects based on regulatory requirements, industry standards, and client requirements.
  • Designs instrumentation and controls for hydrocarbon plant projects, including the development of field and control room instrumentation specifications.
  • Develops applications of controls, instruments, and associated systems for commercial, petrochemical, and industrial uses.
  • Interfaces with other discipline engineers to determine instrumentation and controls specifications.
  • Coordinates the configuration of digital control systems (DCS) installations.
  • Provides input to project P&ID's.
  • Researches and analyzes data such as client design proposals, specifications, and manuals to determine feasibility of design or application.
  • Works with team members to develop project scopes of work, estimates, and/or schedules.
  • Develops major equipment and material selection, and construction specifications.
  • Ensures that all assigned activities and operations comply with applicable codes, regulations, and laws.
  • Provides support during fabrication and installation phases to ensure engineering documents are followed.
  • Coordinates activities with other project disciplines involved in fabrication, operation, application, and installation or repair of various materials, products, or systems.
  • Provides technical direction, support and information to other engineers, designers, and drafters.
  • Evaluates new technologies to improve existing systems and resolve process and safety problems.
  • Designs and implements online analyzers by determining the plant requirements, developing specifications, installing the analyzers, and evaluating the impact.
  • Develops and implements expert systems software by writing programs to run on DCS.
  • Demonstrates professional skills in structuring assigned activities, creativity, teamwork, communications, operational efficiencies, handling of a client's changing needs, decision making, and analyzing and solving problems.
  • Other duties as assigned.

Additional Potential Assignments:

Depending on candidate competencies and interests, and available project work, I&C engineers could be assigned to provide fire and gas alarm and controls engineering, other Fire Protection Engineering work, or Electrical Engineering work. Candidates with Fire Protection and Electrical Engineering capabilities are encouraged to apply.

Qualifications

The following describes the education and experience typically required to develop the competencies for each classification level; competencies may be demonstrated with other combinations of education, training, experience, and achievements:

Engineer

  • Bachelor's degree in electrical, control systems, fire protection, or related engineering field from an ABET-accredited institution; and
  • A minimum of 2 years of work experience, with oil and gas industry experienced preferred; and
  • Engineer in Training certificate (EIT) or passed the Fundamentals of Engineering (FE) Exam preferred.

Senior Engineer

  • Bachelor's degree in electrical, control systems, fire protection, or related engineering field from an ABET-accredited institution; and
  • 4-10 years of experience in the oil and gas industry; and
  • PE license strongly desired

Staff Engineer

  • Bachelor's degree in electrical, control systems, fire protection, or related engineering field from an ABET-accredited institution, 8-15 years of experience in the oil and gas industry, and PE license; or
  • Bachelor's degree and 15+ years of experience.

Senior Staff Engineer

  • Bachelor's degree in electrical, control systems, fire protection, or related engineering field from an ABET-accredited institution, 15+ years of experience in the oil and gas industry, and PE license; or
  • Bachelor's degree and 20+ years of experience.

Principal Engineer

  • Bachelor's degree in electrical, control systems, fire protection, or related engineering field from an ABET-accredited institution, 20+ years of experience in the oil and gas industry, and PE license; or
  • Bachelor's degree and 25+ years of experience.

Preferred Experience:

  • Experience with or education in engineering for Cold regions or Arctic conditions.
  • Hydrocarbons industry experience.
  • Alaska North Slope Oil and Gas industry experience.

 

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of managers, client, or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. 

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.

Computer Skills:

To perform this job successfully, an individual should have a working knowledge of Microsoft Word, Excel, Outlook, and current versions of AutoCAD design software.

Certificates and Licenses:

The following are preferred and should be mentioned in candidate application if applicable, but are not required for candidate consideration:

  • ISA certifications in Instrumentation and Controls
  • NICET certifications in Fire Protection system design
  • Alaska State Fire Marshal fire system design permits

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 

Analytical

Synthesizes complex or diverse information;

Collects and researches data;

Uses intuition and experience to complement data;

Designs workflows and procedures.

Design

Generates creative solutions;

Translates concepts and information into images;

Uses feedback to modify designs;

Applies design principles;

Demonstrates attention to detail.

Problem Solving

Identifies and resolves problems in a timely manner;

Gathers and analyzes information skillfully;

Develops alternative solutions;

Works well in group problem solving situations;

Uses reason even when dealing with emotional topics.

Technical Skills

Assesses own strengths and weaknesses;

Pursues training and development opportunities;

Strives to continuously build knowledge and skills;

Shares expertise with others.

Interpersonal

Focuses on solving conflict, not blaming;

Maintains confidentiality;

Listens to others without interrupting;

Keeps emotions under control;

Remains open to others' ideas and tries new things.

Oral Communication

Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification;

Responds well to questions;

Demonstrates group presentation skills;

Participates in meetings.

Team Work

Balances team and individual responsibilities;

Exhibits objectivity and openness to others' views;

Gives and welcomes feedback;

Contributes to building a positive team spirit;

Puts success of team above own interests;

Able to build moral and group commitments to goals and objectives;

Supports others' efforts to succeed;

Recognizes accomplishments of other team members.

Written Communication

Writes clearly and informatively;

Edits work for spelling and grammar;

Varies writing style to meet needs;

Presents numerical data effectively;

Able to read and interpret written information.

Strategic Thinking

Develops strategies to achieve long-term success.

Safety and Security

Observes safety and security procedures.

Working Conditions and Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to walk; use hands to finger, handle or feel; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. 

Employment Type: OTHER