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Technical Support Engineer Remote Jobs in Alaska

Senior Cyber Architect

Anchorage, AK · On-site +1

$135K - $216K/yr

... engineering, data science, and systems integration. At Peraton, you won't just support the mission ... Peraton is seeking a Cyber Architect - SME to support secure technical modernization efforts in ...

Senior Cyber Architect

Anchorage, AK · On-site +1

$135K - $216K/yr

... engineering, data science, and systems integration. At Peraton, you won't just support the mission ... Peraton is seeking a Cyber Architect - SME to support secure technical modernization efforts in ...

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Showing results 1-20

Technical Support Engineer Remote information

See Alaska salary details

$40.4K

$85.1K

$128.7K

How much do technical support engineer remote jobs pay per year?

As of Jun 26, 2026, the average yearly pay for technical support engineer remote in Alaska is $85,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What are popular job titles related to Technical Support Engineer Remote jobs in Alaska? For Technical Support Engineer Remote jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Alaska look for? The top searched job categories for Technical Support Engineer Remote jobs in Alaska are:
Infographic showing various Technical Support Engineer Remote job openings in Alaska as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $85,113 per year, or $40.9 per hour.
Engineer/Architect 3 (Central Region Senior Construction Project Manager PCN 250502)

Engineer/Architect 3 (Central Region Senior Construction Project Manager PCN 250502)

State of Alaska

Juneau, AK • On-site, Remote

$4.6K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


State Of Alaska rating

8.4

Company rating: 8.4 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

2nd of 50 rated states


Job description

Salary: $4,622.40 Biweekly
Location : Anchorage or Wasilla, AK
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 54288
Department: Transportation and Public Facilities
Division: CRD-Construction
Opening Date: 06/17/2026
Closing Date: 7/1/2026 5:00 PM Alaska
Division: Central Region Construction & CIP Support
Position Open To: Alaska Residents Only
Bargaining Unit: Supervisory
Range: 25
Job Description
ATTENTION ALASKA RESIDENTS!
The Department of Transportation and Public Facilities (DOT&PF), Central Region Construction & CIP Support, is looking for an Engineer/Architect 3 (Central Region Senior Construction Project Manager) to help us Keep Alaska Moving!
What you will be doing:
This Engineer/Architect 3 "Construction Project Manager" position directly manages approximately 10 to 15 concurrent public works construction projects from pre-bid through final records review. Projects are administered through individual on-site Project Engineers, consultants and their subordinate staff. These projects range in size from half-million dollars to over 50 million dollars, and are varied by scope and complexity, have many technical and nontechnical activities to be coordinated, a limited budget to be maintained and require a certain amount of public involvement. We are seeking applicants with the following previous experience and demonstrated strengths:
  • Experience with airport and highway construction projects;
  • Knowledge of procurement laws and regulations (familiarity with State of Alaska laws and regulations is preferred);
  • Recent experience resolving contract disputes, negotiating change orders, and settling claims;
  • Experience with airport and highway contracts as well as experience selecting consultants and developing Professional Service Agreements;
  • Knowledge of Alaska airport and highway standard construction specifications, Alaska Construction Manual, Local Codes, American Disabilities Act (ADA) laws and the environmental regulations that deal with National Pollution Discharge Elimination Systems (NPDES) permits, and the preparation and implementation of subsequent Storm Water Pollution Prevention Plans (SWPPP);
  • Willing to travel to remote locations with limited services in small airplanes;
  • Experience managing and directing department and consultant staff;
  • Experience in applying "Partnering" principles and alternative contract dispute resolution and methodologies;
  • Knowledge of Arctic and sub-arctic engineering design and construction practices;
  • Available to be on call as needed to provide guidance to construction project staff during evening and weekend hours; and

Our organization, mission, and culture:
The DOT&PF mission is to "Keep Alaska Moving" and your role in this position is directly tied to the most critical aspects of the mission. Alaska's highways and airports are important resources that meet basic transportation needs and are critical to health and safety. They play a vital role in supporting our economy by serving communities throughout the state as well as the oil, gas, timber, commercial fishing, tourist, and other industries. You will collaborate with multiple functional groups within the department, coordinate with staff from multiple areas of expertise, and assist with public and agency meetings to successfully construct capital improvement projects in Central Region, thereby delivering the department's mission. This department is mission-focused with an organizational atmosphere that promotes excellence, integrity, teamwork, and public service.
The benefits of joining our team:
Working in our Construction section provides a direct hands-on experience with construction and engineering practices. This allows you to broaden your engineering knowledge while advancing your career and serving the needs of the public. The position provides for professional advancement within the Department, health benefits such as medical, dental, vision, life insurance, and competitive salary. The position has paid holidays annually, personal leave accrual, 2 retirement plans, and other optional benefits.
The working environment you can expect:
This position can be either located in Anchorage or Wasilla depending on the applicants preference. The successful incumbent will supervise multiple Project Engineers, develop and oversee consultant contracts, and manage scope, schedule and budget for Federal and State civil construction projects. This job may also require you to travel to remote sites, by small airplane, boat and motor vehicle.
Who we are looking for:
To be successful in this position, the selected applicant will possess the following core competencies:
  • Civil Engineering: Knowledge of the concepts, principles, theories, and methods required to plan, design, construct, operate, and maintain facilities such as buildings, transportation systems, water and sanitary systems, and other public works systems.
  • Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  • Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
  • Conflict Management: Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
  • Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

Special Note:
  • Professional Engineering (P.E.) or Architect license is required.
  • A valid Driver's License is required for this position.
  • Required frequent travel within the state.

To be successful in this position, the selected applicant will possess the following core competencies:
Minimum Qualifications
Registration as a Professional Engineer (PE) or Architect, and three years of professional engineering or architectural experience (Engineer/Architect series), or the equivalent.
Special Note:
Note: Persons not registered in the State of Alaska must be registered in a state recognized by the State Board of Registration for Architects, Engineers and Land Surveyors eligible for comity in accordance with AS 08.48.191(b). Persons employed under this provision must become registered in Alaska within one year of hire and sign an agreement to this effect as a condition of employment.
Additional Required Information
At time of application, applicants are required to submit:
  • Cover letter (see instructions below)

At time of interview, applicants are requested to submit (if not already attached to your application):
  • Copy of your Professional Engineering (P.E.) License Number (only if licensed outside the State of Alaska).
  • Three (3) professional references, including name, job title, and current phone numbers.

ALASKA RESIDENTS ONLYPlease be sure to check our to determine if you qualify.
COVER LETTER
A cover letter is required as part of your application. In your cover letter, please describe how you possess the position specific competencies listed in the"Who We Are Looking For" section and how your skills will be of particular benefit to the position. We request your cover letter be no more than two to three paragraphs and limited to one page.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
For specific information about this position, please contact the hiring manager at the following:
Name: Jason Lamoreaux, P.E., Construction Group Chief
Phone: (907) 269-0664
Email:
OR
Name: Teodore Odena, Central Region Recruitment Coordinator
Phone: (907) 269-0630
Email:
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information
Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year

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About State of Alaska

Sourced by ZipRecruiter

The State of Alaska is not a traditional company, but rather a governmental body responsible for running the state, the largest in the U.S. by area. This body's responsibilities include public utilities, healthcare, transportation, environmental protection, and public safety services among others. Designed to serve the interests of the Alaskan people, it was established in 1959 when Alaska was officially accepted as the 49th U.S. State. The official website, alaska.gov, is a comprehensive resource offering access to a multitude of departments, services, and information pertaining to the state.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Anchorage, AK, US

Year founded

1959

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