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Technical Support Engineer Remote Jobs in Alaska

GDM-AE

Senior Electrical Engineer (Remote)

North Pole, AK · On-site +1

$130K - $150K/yr

Support development of construction documents, design reports, and technical narratives ... Professional Engineer (PE) license, active in at least one state. * 10-15+ years of electrical ...

asrcfh

Senior Facilities Engineer

Anchorage, AK · Remote

$106K - $145K/yr

Provided technical support and guidance to site personnel and installation crews. Diagnose ... Periodic travel to remote sites up to 25% of position time with durations of 1 day to 2.5 weeks ...

asrcfh

Senior Facilities Engineer

Anchorage, AK · Remote

$106K - $145K/yr

Provided technical support and guidance to site personnel and installation crews. Diagnose ... Periodic travel to remote sites up to 25% of position time with durations of 1 day to 2.5 weeks ...

Credit Union 1 (CU1)

Applications Engineer

Anchorage, AK · On-site +1

$81K - $125K/yr

This position is open to a hybrid/remote work schedule. Pay Range: $81,673/yr. - $125,843/yr ... Serve as the highest level of technical support escalation and maintain technical proficiency for ...

Credit Union 1

Applications Engineer

Anchorage, AK · On-site +1

$81K - $125K/yr

This position is open to a hybrid/remote work schedule. Pay Range: $81,673/yr. - $125,843/yr ... Serve as the highest level of technical support escalation and maintain technical proficiency for ...

PND Engineers

Geotechnical Engineer

Anchorage, AK · On-site +1

Join our growing geotechnical group supporting civil engineering projects throughout Alaska. What ... Ability to travel for field work in remote areas, sometimes in adverse conditions but always with ...

PND Engineers

Geotechnical Engineer (PE)

Anchorage, AK · On-site +1

Join our growing geotechnical group supporting civil engineering projects throughout Alaska. What ... Ability to occasionally travel for field work in remote areas throughout Alaska. Travel in other ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Alaska

Technical Support Engineer Remote information

See Alaska salary details

$40.4K

$85.1K

$128.7K

How much do technical support engineer remote jobs pay per year?

As of Sep 14, 2026, the average yearly pay for technical support engineer remote in Alaska is $85,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are popular job titles related to Technical Support Engineer Remote jobs in Alaska?

For Technical Support Engineer Remote jobs in Alaska, the most frequently searched job titles are:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,113 per year, or $40.9 per hour.

Senior Electrical Engineer (Remote)

North Pole, AK • On-site, Remote

GDM-AE
See more jobs at GDM-AEexternal

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

About the Role
GDM-AE is seeking a highly experienced Senior Electrical Engineer to lead electrical engineering design and project delivery. This role will support work for Department of Veterans Affairs (VA) healthcare systems, Department of Defense (DoD) facilities, and other federal clients.
The ideal candidate is a technical leader and problem solver who can guide projects from concept through design and construction, while mentoring junior engineers and designers.
Key Responsibilities
  • Lead electrical engineering design for healthcare and mission-critical facility projects, including VA and DoD installations.
  • Manage projects from concept development through construction administration, ensuring schedule, budget, and quality objectives are met.
  • Design and analyze power distribution systems, emergency power systems, and standby generation for healthcare and federal facilities.
  • Coordinate electrical systems with mechanical, fire protection, structural, and architectural disciplines.
  • Provide technical leadership and mentorship to junior engineers and designers.
  • Review and guide production of Revit and AutoCAD-based design documents, including drawings, specifications, and calculations.
  • Support development of construction documents, design reports, and technical narratives.
  • Participate in site investigations, field verification, and client coordination meetings.
  • Assist with resolving technical challenges and developing practical engineering solutions.
  • Support construction-phase services including submittal reviews, RFIs, and site visits.
  • Conduct QAQC reviews to ensure compliance and technical accuracy of deliverables.
Required Qualifications
  • Bachelor’s Degree in Electrical Engineering
  • Professional Engineer (PE) license, active in at least one state.
  • 10–15+ years of electrical engineering design experience.
  • Experience with power distribution systems, emergency power, and generator systems.
  • Strong experience with Revit and AutoCAD for design and production.
  • Experience working on healthcare facilities, laboratories, or mission-critical infrastructure.
  • Proven ability to manage projects and lead small technical teams.
  • Strong problem-solving skills and ability to work collaboratively across disciplines.
Preferred Qualifications
  • Experience working with VA, DoD, or other federal agencies.
  • Knowledge of NFPA, NEC, and healthcare facility design standards.
  • Experience with backup power systems, electrical reliability, and critical infrastructure.
Additional Information
  • Travel may be required periodically to project sites and VA facilities across the United States.
  • Candidates should be comfortable working on federal projects and collaborative multidisciplinary teams.
  • Opportunity to contribute to complex healthcare infrastructure and mission-critical systems.
Compensation and Benefits
  • Monthly certification pay for additional licensing (PMP, LEED AP, BCxA, etc.)
  • Health, Dental, and Vision Insurance
  • 401(k) Match
  • PTO
  • Education/Professional Development Paid
  • Home Office Stipend
About GDM-AE
GDM-AE is a federal-focused architecture and engineering firm supporting healthcare infrastructure and mission-critical facilities across the United States. Our work includes electrical, mechanical, fire protection, and infrastructure design for VA medical centers and other federal installations.

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