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Technical Support Engineer Remote Jobs in Alaska

asrcfh

Senior Facilities Engineer

Anchorage, AK · Remote

$106K - $145K/yr

Provided technical support and guidance to site personnel and installation crews. Diagnose ... Periodic travel to remote sites up to 25% of position time with durations of 1 day to 2.5 weeks ...

asrcfh

Senior Facilities Engineer

Anchorage, AK · Remote

$106K - $145K/yr

Provided technical support and guidance to site personnel and installation crews. Diagnose ... Periodic travel to remote sites up to 25% of position time with durations of 1 day to 2.5 weeks ...

Credit Union 1

Applications Engineer

Anchorage, AK · On-site +1

$81K - $125K/yr

This position is open to a hybrid/remote work schedule. Pay Range: $81,673/yr. - $125,843/yr ... Serve as the highest level of technical support escalation and maintain technical proficiency for ...

New

PND Engineers

Geotechnical Engineer

Anchorage, AK · On-site +1

Join our growing geotechnical group supporting civil engineering projects throughout Alaska. What ... Ability to travel for field work in remote areas, sometimes in adverse conditions but always with ...

PND Engineers

Geotechnical Engineer (PE)

Anchorage, AK · On-site +1

Join our growing geotechnical group supporting civil engineering projects throughout Alaska. What ... Ability to occasionally travel for field work in remote areas throughout Alaska. Travel in other ...

GCI

Network Engineer III (Transport)

Anchorage, AK · Remote

Capable of remote site support for off-site personnel and customers. * Coordinates with project ... Focuses on the technical and strategic planning of engineering initiatives, helping define and ...

RE/SPEC Inc.

Geotechnical Engineer (PE)

Anchorage, AK · On-site +1

The Geotechnical Engineer provides geotechnical engineering support for engineering design ... Good technical writing skills * The ability to plan and execute field explorations in remote ...

GCI

Sales Engineer I (Future Opening)

Anchorage, AK · On-site +1

Solution Design & Technical Support * Interpret customer requirements and translate them into ... Virtual workers must comply with remote work policies and agreements. * Role requires living within ...

PND Engineers

Civil Design Engineer

Anchorage, AK · On-site +1

Support construction administration and inspection efforts. * Mentor and provide technical guidance ... Hybrid or remote work possible for the right candidate Our Anchorage office also values a collegial ...

Cruz Construction, Inc

Project Engineer

Palmer, AK · On-site +1

Palmer Office / Remote Projects Reports To: VP of Operations Status:Temporary to Regular, Full-Time ... Provide technical assistance regarding design, construction, or project modifications and ...

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system ...

ASRC

Civil Engineer - ACES

Anchorage, AK · On-site +1

... in remote and often challenging environments. The Senior Civil Engineer serves as a technical ... To further support employees and their households, we offer access to an Employee Assistance ...

GCI

Software Engineer III

Anchorage, AK · Remote

Operational Support: * Provide exceptional customer, end-user, and stakeholder support always ... TECHNICAL COMPETENCIES: Demonstrated ability to: * Apply Engineering principles and techniques of ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Alaska

Technical Support Engineer Remote information

See Alaska salary details

$40.4K

$85.1K

$128.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical support engineer remote in Alaska is $85,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are popular job titles related to Technical Support Engineer Remote jobs in Alaska?

For Technical Support Engineer Remote jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Alaska look for?

The top searched job categories for Technical Support Engineer Remote jobs in Alaska are:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,113 per year, or $40.9 per hour.

Principal Agentic Engineer - Remote - USA

FullStack Labs

Juneau, AK • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Principal Agentic Engineer to join our team. This is a high-impact, client-facing role designed for a "plus-plus" version of a developer, someone who doesn't just build, but defines the architecture of how global enterprises adopt agentic workflows. You will serve as a strategic consultant and technical lead, helping regulated industries and Fortune 500 clients transition from traditional development to AI-augmented engineering productivity.
What We Are Looking For
  • 8-10+ years of professional software development experience with a deep understanding of full-stack architectures (e.g., Java, Python, C#, React, Node, React Native, etc.).
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Proven experience as a Solution Architect or Principal Engineer, with the ability to assess current engineering states and define roadmaps for implementing agentic solutions.
  • Deep fluency in Agentic Tooling like Claude Code, Cursor, Codex, or GitHub Copilot, specifically within agentic workflows that coordinate implementation across large, multi-file systems.
  • Ability to engage with engineering leadership (CTOs, VPs of Engineering) to defend architectural decisions, consult on industry best practices, and measure ROI/Developer Productivity (Cycle Time, Lead Time).
  • Experience designing development processes where AI systems generate the majority of implementation code, while maintaining rigorous human-in-the-loop validation.
  • Strong skills in structuring codebases and specifications to produce reliable, context-efficient AI output.
  • Exceptional soft skills; ability to walk clients through complex proposals and represent the FullStack team with confidence.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile / Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership of your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave. parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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