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Technical Support Engineer Remote Jobs in Alaska

ControlsJobs

Controls Systems Engineer

Anchorage, AK · Remote

$52K - $70K/yr

Deliver reliable technical support and maintain clear communication with end users Ideal Candidate ... Comfortable traveling to remote Alaska job sites when needed (flights provided) * Team-oriented and ...

Upskilled Evolution

Civil Engineer

Palmer, AK · On-site +1

$120K/yr

... and technical decision-making to support engineering objectives. Key Responsibilities * Maintain ... Opportunity to travel to remote project sites, including helicopter access to unique locations ...

Upskilled Evolution

Civil Engineer

Palmer, AK · On-site +1

$120K/yr

... and technical decision-making to support engineering objectives. Key Responsibilities * Maintain ... Opportunity to travel to remote project sites, including helicopter access to unique locations ...

GCI

Sales Engineer I (Future Opening)

Anchorage, AK · On-site +1

Solution Design & Technical Support * Interpret customer requirements and translate them into ... Virtual workers must comply with remote work policies and agreements. * Role requires living within ...

Cruz Construction, Inc

Project Engineer

Palmer, AK · On-site +1

Palmer Office / Remote Projects Reports To: VP of Operations Status:Temporary to Regular, Full-Time ... Provide technical assistance regarding design, construction, or project modifications and ...

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system ...

ASRC

Civil Engineer - ACES

Anchorage, AK · On-site +1

... in remote and often challenging environments. The Senior Civil Engineer serves as a technical ... To further support employees and their households, we offer access to an Employee Assistance ...

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All JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Alaska

Technical Support Engineer Remote information

See Alaska salary details

$40.4K

$85.1K

$128.7K

How much do technical support engineer remote jobs pay per year?

As of Jun 26, 2026, the average yearly pay for technical support engineer remote in Alaska is $85,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
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What are popular job titles related to Technical Support Engineer Remote jobs in Alaska? For Technical Support Engineer Remote jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Alaska look for? The top searched job categories for Technical Support Engineer Remote jobs in Alaska are:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Alaska as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $85,113 per year, or $40.9 per hour.
Staff AI Engineer - Remote - USA

Staff AI Engineer - Remote - USA

FullStack Labs

Juneau, AK • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Staff AI Engineer to join our team. You'll work with our incredible clients in one of two ways:
  • Team Augmentation: You will integrate directly into our client's team and work alongside their existing designers and engineers daily.
  • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.

What We Are Looking For
  • 8+ years of professional AI/ML engineering experience.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Hands-on experience building and maintaining high-performance code in production environments, moving beyond theoretical or advisory-only roles.
  • Proven experience integrating AI capabilities into large-scale, existing microservice architectures and traditional engineering stacks (e.g., .NET).
  • Track record of solving complex, real-world problems using recent, practical AI implementation techniques.
  • Deep experience in optimizing token economics and managing context window constraints to balance cost and performance.
  • Adept at designing and orchestrating agentic systems, including the use of sub-agents and specialized skills.
  • Solid background in software engineering fundamentals, ensuring AI solutions are robust, scalable, and secure.
  • Expertise in modern AI frameworks and development approaches, staying ahead of rapidly evolving industry standards.
  • Skilled at providing informed opinions and battle-tested best practices rather than repeating publicly available knowledge.
  • Capable of working with ambiguity to guide technical decisions and act as a "phone-a-friend" expert for difficult implementation challenges.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile / Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays)
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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