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Technical Support Engineer Remote Jobs in Alaska

... Engineer/Analyst/Consult | Utilities Privatization Program Management and Support Services ... ProSidian provides the technical, financial, and regulatory expertise needed to help DLA Energy and ...

ProSidian provides the technical, financial, and regulatory expertise needed to help DLA Energy and ... Supports Senior Engineer/Analyst and Senior PM; assists with RCA pre-file data prep ...

Senior Engineer - LLMOps & MLOps

Minto, AK · On-site +1

$108K - $148K/yr

Support the data science lifecycle by automating feature stores, feature engineering pipelines, and ... Technical Stack: Expert Python, SQL, and PySpark. Extensive experience with containerization ...

Senior Engineer - LLMOps & MLOps

Minto, AK · On-site +1

$108K - $148K/yr

Support the data science lifecycle by automating feature stores, feature engineering pipelines, and ... Technical Stack: Expert Python, SQL, and PySpark. Extensive experience with containerization ...

We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If ... Other duties as assigned/commensurate with a senior engineer role Qualifications Our ideal ...

We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If ... Other duties as assigned/commensurate with a senior engineer role Qualifications Our ideal ...

Showing results 21-40

Technical Support Engineer Remote information

See Alaska salary details

$40.4K

$85.1K

$128.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical support engineer remote in Alaska is $85,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Alaska?

For Technical Support Engineer Remote jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Alaska look for?

The top searched job categories for Technical Support Engineer Remote jobs in Alaska are:

Infographic showing various Technical Support Engineer Remote job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,113 per year, or $40.9 per hour.

Civil Engineer, Transportation

Michael Baker International

Anchorage, AK • On-site, Remote

$111K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Michael Baker International rating

9.1

Company rating: 9.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

41st of 449 rated engineering


Job description

MICHAEL BAKER IN ALASKA

Michael Baker's first office in Alaska opened in 1942. Since then, we have played a key role in some of Alaska's most renowned infrastructure projects, including groundbreaking projects on the North Slope and the Trans-Alaska Pipeline System. We continue to focus on cold regions engineering-pipelines, transportation, hydrology, geotechnical, specialty professional services, permitting and regulatory compliance, and GIS and LiDAR mapping. 

DESCRIPTION

We are seeking a highly motivated engineer to join our transportation team in either our Fairbanks or Anchorage offices. We will help you continue to grow and develop your engineering skills and profession through exposure to a variety of civil design projects including highways, airports, building sites, and oil and gas infrastructure. We also offer opportunities for fieldwork experience in design data collection and construction contract administration.

As a part of our Civil Engineering team, the Transportation Civil Engineer will perform a lead role for tasks including site review, field documentation, data collection, data organization, data analysis, preparation of technical reports, and production of bid-ready plans, specifications and construction cost estimates. 

RESPONSIBILITIES

  • Work under the supervision of Senior Engineers and Project Managers; develop and professionally seal plans, specifications, and estimate for civil highway, aviation, and/or site engineering development projects with extensive use of AutoCAD/Civil 3D and ArcGIS software. Guide and mentor junior staff in related work.
  • Prepare studies, design analysis, construction documents, drawings, maps, reports, and supporting documentation
  • Prepare studies, design analysis, construction documents, drawings, maps, reports, and supporting documentation
  • Prepare quantities and construction cost estimates
  • Perform occasional site visits, potentially to remote locations (occasional travel to job sites may be required)
  • Perform activities in support of public involvement or environmental requirements for assigned projects
  • Assist project managers with tracking and maintaining project schedules and budgets
  • Attend training to develop and maintain skills, attend seminars, review professional publications, and in-house systems/management training

QUALIFICATIONS

  • Bachelor's degree in civil engineering with coursework relevant to working in the transportation engineering field
  • Licensed Professional Civil Engineer in Alaska
  • Minimum 8 years of civil engineering experience (roads, highways, utilities, structures or site design)
  • Extensive experience with AutoCAD/Civil 3D (preferred) or other civil design software
  • Strong verbal and written communication skills
  • Strong degree of self-initiative, and desire to learn and apply engineering skills to develop creative designs that address complex problems
  • Demonstrated experience with Microsoft Word, Excel, PowerPoint. Experience preferred with Bluebeam Revu. Experience with ArcGIS is a plus.

COMPENSATION

The salary range for this position is $111,655-$170,864. This compensation range is a good faith estimate for the position at the time of posting.  Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.

BENEFITS

We offer a comprehensive benefits package including:  

  • Medical, dental, vision insurance  
  • 401K Retirement Plan
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Life, AD&D, short-term and long-term disability  
  • Professional and personal development
  • Generous paid time off  
  • Commuter and wellness benefits  

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