Application Development Project Management Quality Assurance Business/Systems Analysis ... Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to ...
Technical Support Engineer
Mckinney, TX · On-site
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
Technical Support Engineer
Mckinney, TX · On-site
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
Technical Support Engineer
Mckinney, TX · On-site
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
Technical Support Engineer
Mckinney, TX · On-site
We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
You will enjoy managing accounts, and seeing any potential issues through to a resolution. This ... Once trained up, members of the Support team will have a high level of working knowledge of ...
Technical Support Engineer
Dallas, TX · On-site
$75K/yr
You will enjoy managing accounts, and seeing any potential issues through to a resolution. This ... Once trained up, members of the Support team will have a high level of working knowledge of ...
You will enjoy managing accounts, and seeing any potential issues through to a resolution. This ... Once trained up, members of the Support team will have a high level of working knowledge of ...
You will enjoy managing accounts, and seeing any potential issues through to a resolution. This ... Once trained up, members of the Support team will have a high level of working knowledge of ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer II
Austin, TX · On-site
Manage and resolve customer and departmental tickets efficiently, ensuring the highest quality standards while strictly adhering to SLA requirements. * Deep Research: Work hands-on with web-based ...
Technical Support Engineer II
Austin, TX · On-site
Manage and resolve customer and departmental tickets efficiently, ensuring the highest quality standards while strictly adhering to SLA requirements. * Deep Research: Work hands-on with web-based ...
Technical Support Engineer II
Austin, TX · On-site
Manage and resolve customer and departmental tickets efficiently, ensuring the highest quality standards while strictly adhering to SLA requirements. * Deep Research: Work hands-on with web-based ...
Quick apply
Technical Support Engineer II
Austin, TX · On-site
Manage and resolve customer and departmental tickets efficiently, ensuring the highest quality standards while strictly adhering to SLA requirements. * Deep Research: Work hands-on with web-based ...
Sr. Technical Support Engineer
Austin, TX · On-site
Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Keep client information accurate, organized, and up to date in the CRM * Share product and ...
Sr. Technical Support Engineer
Austin, TX · On-site
Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Keep client information accurate, organized, and up to date in the CRM * Share product and ...
Sr. Technical Support Engineer
Austin, TX · On-site
Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Keep client information accurate, organized, and up to date in the CRM * Share product and ...
Quick apply
Sr. Technical Support Engineer
Austin, TX · On-site
Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Keep client information accurate, organized, and up to date in the CRM * Share product and ...
Sr. Technical Support Engineer
Austin, TX · On-site
Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Keep client information accurate, organized, and up to date in the CRM * Share product and ...
Sr. Technical Support Engineer
Austin, TX · On-site
Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Keep client information accurate, organized, and up to date in the CRM * Share product and ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... The creation of documented solutions for both internal and external support web-pages ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... The creation of documented solutions for both internal and external support web-pages ...
... technical findings. * Partner closely with Engineering and Product teams to resolve recurring ... Proven ability to manage multiple customer issues in a fast-paced support environment. * Strong ...
... technical findings. * Partner closely with Engineering and Product teams to resolve recurring ... Proven ability to manage multiple customer issues in a fast-paced support environment. * Strong ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Strong customer ownership skills, with the ability to manage complex investigations while keeping ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Strong customer ownership skills, with the ability to manage complex investigations while keeping ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
... technical findings. * Partner closely with Engineering and Product teams to resolve recurring ... Proven ability to manage multiple customer issues in a fast-paced support environment. * Strong ...
... technical findings. * Partner closely with Engineering and Product teams to resolve recurring ... Proven ability to manage multiple customer issues in a fast-paced support environment. * Strong ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineer Mandatory Requirements This position requires fluent writing and ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Technical Support Engineer Mandatory Requirements This position requires fluent writing and ...
... Technical Support Engineer to serve as the technical authority supporting our North American ... Warranty & Reliability Management * Oversee the complete warranty claims process, including ...
... Technical Support Engineer to serve as the technical authority supporting our North American ... Warranty & Reliability Management * Oversee the complete warranty claims process, including ...
Technical Support Engineer Manager information
What does a Technical Support Engineer Manager do?
How does a Technical Support Engineer Manager typically collaborate with other departments to resolve complex customer issues?
What are the key skills and qualifications needed to thrive as a Technical Support Engineer Manager, and why are they important?
What are the most commonly searched types of Technical Support Engineer jobs in Texas?
The most popular types of Technical Support Engineer jobs in Texas are:
What cities in Texas are hiring for Technical Support Engineer Manager jobs?
Cities in Texas with the most Technical Support Engineer Manager job openings:
Tier II Technical Support Engineer
Plano, TX
Full-time
Re-posted 3 days ago
Job description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Tier II Technical Support Engineer
On behalf of our client, Procom Services is searching for a Tier II Technical Support Engineer for a contract opportunity in Plano, TX.
Tier II Technical Support Engineer Job Details
Provides technical support to field engineers, technicians, and other personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and/or upgrade. Provides support to customer/users where the product is highly technical or sophisticated in nature.Â
Tier II Technical Support Engineer Mandatory Skills
-Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers.Â
-Ability to maintain poise and professionalism under pressure.Â
-Ability to multi-task, prioritizes job requirements, and meet deadlines.Â
-Friendly and approachable personality with positive attitude.Â
-Self-motivated and productive focus.Â
-Strong proven, customer service soft skills.Â
-Strong troubleshooting and documentation skills.Â
Product specific requirements:
-General understanding of SQL as related to product support.Â
-Knowledge of TCP/IP and LAN technologies.Â
-Strong analytical abilities including log analysis skills.Â
-Understanding of Windows Operating system.Â
-Understanding of Linux Operation systems.
Tier II Technical Support Engineer Start Date
ASAP
Tier II Technical Support Engineer Assignment Length
6 months with possible extensions
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â