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Technical Support Coordinator Jobs in Springfield, MO

OWN, Inc.

Senior Project Coordinator

Springfield, MO

... technical guidance to Project Coordinators within the group. * Collaborate with the Lead Coordinator on division-wide process improvements, consistency, and standardization * Support leaders and ...

OWN, Inc.

Senior Project Coordinator

Springfield, MO · On-site

... technical guidance to Project Coordinators within the group. * Collaborate with the Lead Coordinator on division-wide process improvements, consistency, and standardization * Support leaders and ...

amphenol

Second Shift Production Technician

Springfield, MO · On-site

$14.50 - $18.25/hr

Summary The Production Technician provides hands-on technical support for engineers and production ... Identify hazards in the workplace and report them to management and/or the safety coordinator.

SMSI

Project Engineer

Springfield, MO · On-site

$125K/yr

Participate in project planning, budgeting, scheduling, and coordination activities. * Support sales efforts through project quoting, design development, technical consultation, and customer ...

amphenol

Second Shift Production Technician

Springfield, MO · On-site

$14.50 - $18.25/hr

Summary The Production Technician provides hands-on technical support for engineers and production ... Identify hazards in the workplace and report them to management and/or the safety coordinator.

Curia, Inc.

Process Chemist II

Springfield, MO · On-site

Provide technical coverage and support for pilot and commercial manufacturing, including ... and plant data; coordinates project teams; trains others; and may communicate directly with ...

AMRI

Process Chemist II

Springfield, MO · On-site

Provide technical coverage and support for pilot and commercial manufacturing, including ... and plant data; coordinates project teams; trains others; and may communicate directly with ...

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All JobsTechnical Support JobsTechnical Support Coordinator JobsTechnical Support Coordinator Jobs in Springfield, MO

Technical Support Coordinator information

See Springfield, MO salary details

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How much do technical support coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for technical support coordinator in Springfield, MO is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $27.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support coordinator?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.

What are some common challenges faced by technical support coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What does a technical support coordinator do?

A technical support coordinator manages and oversees technical support teams, ensuring customer issues are resolved efficiently. They coordinate troubleshooting, communicate with clients, and may use tools like ticketing systems or remote support software to facilitate service delivery.

What are the most commonly searched types of Technical Support jobs in Springfield, MO?

The most popular types of Technical Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Technical Support Coordinator jobs?

Cities near Springfield, MO with the most Technical Support Coordinator job openings:

Technical Support Coordinator jobs near you

Senior Project Coordinator

OWN, Inc.

Springfield, MO

Full-time

Posted 12 days ago

Job description

OWN, Inc. is an engineering firm that believes in the power of employee-ownership. Our talented team builds futures while helping shape the built environment across the country from our offices in Missouri, Kansas, and Arkansas. We serve the Private Development and Public Infrastructure markets with core offerings of Civil Engineering, Land Surveying, and Field Services. No matter the project or scope, our clients enjoy problem-solving and service that goes beyond the expected.

We are looking for a Senior Project Coordinator to join our Springfield, MO team.

The Senior Project Coordinator communicates and coordinates the ongoing client projects by performing a variety of clerical and administrative tasks.

Responsibilities

  • Lead group-level coordination for assigned project teams, ensuring project documentation, billing, and scheduling are organized and completed accurately.

  • Works with Division Leader on process improvement efforts 

  • Manage Project Coordinators, overseeing task assignments, workload balance, and performance quality.

  • Attend Group and Team Leader meetings to stay aligned on project priorities and firm initiatives.

  • Coordinate with the Operations team for project setup, including creation of project numbers, folders, and data entry in Deltek and related systems.

  • Oversee preparation and processing of submittals, invoices, and project deliverables to meet deadlines.

  • Support financial tracking, billing, and AR coordination across multiple active projects.

  • Ensure internal systems, project tracking tools, and digital records are consistently maintained and up to date.

  • Review and support bid processes, contracts, permits, and funding documentation for accuracy and completeness.

  • Communicate effectively with clients, agencies, and project teams to ensure smooth coordination and timely responses.

  • Provide training, mentorship, and technical guidance to Project Coordinators within the group.

  • Collaborate with the Lead Coordinator on division-wide process improvements, consistency, and standardization

  • Support leaders and project managers with proposal preparation, interviews, and client-facing materials

  • Project Research & site development coordination

Requirements

  • High School Diploma or Equivalent, associates or bachelors degree preferred.

  • 2 years of administrative or coordination experience (preferably in project-based or professional services environments).

  • Excellent computer skills, including experience with Google Suite

  • Ability to manage competing priorities with strong time management and follow-through.

  • Comfortable working across departments or supporting multiple leaders/projects at once.

  • Strong customer service skills when interacting with internal and external partners.


When you join us, you can find your OWN way through:

1. Community.  Giving of time, treasures, and talents to fulfill personal passions and show up in your community.

2. Empowerment. Our employees are given full reign and the trust to make decisions in the best interest of their clients and teams.

3. Flexibility. The freedom to be a professional. The freedom to be a person.

4. ESOP. Our Employee Stock Ownership Plan (ESOP) is owned 100% by employees - equitably, a fact most employee-owned firms can't claim.

5. Having fun. Laughing, jokes, high fives, celebrations - we take our work seriously but not ourselves.

6. Teamwork. A sense of belonging, learning from those around you, and feeling like you're on the winning team.

It is the policy of OWN, Inc. to provide equal employment opportunities to all persons without regard to their race, age, color, physical handicap or disability, military service record, religion, sex, national origin or any other categorization protected by law, and to promote the full realization of equal employment opportunity through a positive continuing program.

Employment Type: FULL_TIME

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