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Technical Support Coordinator Jobs in Indiana (NOW HIRING)

The City of Elkhart

Technical Director

Elkhart, IN · On-site

$48K - $57K/yr

... to support high quality productions. The Technical Director coordinates technical and labor crews to ensure the successful execution of dance, music, theater, and other live performances. This ...

TRC Talent Solutions

Hyper Care Supervisor

Elkhart, IN · On-site

Warehouse operations Distribution centers Manufacturing Logistics Technical support coordination Field support Deployment support Operations supervision Qualifications Prior experience in warehouse ...

allencounty

Coliseum Part Time A/V Tech

Fort Wayne, IN · On-site

$37K - $46K/yr

This role supports the Technical Manager of AV/IT Services by ensuring smooth technical operations ... Coordinates with AV staff to ensure timely setup and smooth operations. * Cleans, organizes, and ...

allencounty

Coliseum Part Time A/V Tech

Fort Wayne, IN

$37K - $46K/yr

This role supports the Technical Manager of AV/IT Services by ensuring smooth technical operations ... Coordinates with AV staff to ensure timely setup and smooth operations. * Cleans, organizes, and ...

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Technical Support Coordinator information

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How much do technical support coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technical support coordinator in Indiana is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by technical support coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What does a technical support coordinator do?

A technical support coordinator manages and oversees technical support teams, ensuring customer issues are resolved efficiently. They coordinate troubleshooting efforts, communicate with clients, and may use tools like ticketing systems to track and prioritize support requests.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a technical support coordinator?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.

What are the most commonly searched types of Technical Support jobs in Indiana?

The most popular types of Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Technical Support Coordinator jobs?

Cities in Indiana with the most Technical Support Coordinator job openings:

Technical Support Coordinator jobs near you

Technical Director

The City of Elkhart

Elkhart, IN • On-site

$48K - $57K/yr

Full-time

Posted 18 days ago

City Of Elkhart (Indiana) rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

343rd of 846 rated public administrative organizations

Job description

CITY OF ELKHART – JOB DESCRIPTION
DEPARTMENT
Lerner Theater
POSITION
Technical Director
DIVISION
Lerner Theater
STATUS
Full-Time
CATEGORY
Salary, Up to $57,400
FLSA
Non-Exempt
REPORTS TO
Director of Operations
DATE
2026
JOB SUMMARY
The Technical Director is responsible for the Lerner Theatre's technical operations, including lighting, sound, and other production needs. This role requires independent judgment and decision making across a wide range of duties, along with the ability to develop new methods and procedures to support high quality productions. The Technical Director coordinates technical and labor crews to ensure the successful execution of dance, music, theater, and other live performances. This position works closely with production managers, technical services providers, and equipment vendors, as well as the General Manager, Director of Operations, and the broader Lerner Theatre team. Work hours will vary based on production schedules and will be coordinated with the Director of Operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Coordinate the set up and operation of technical support equipment for all stage presentations.
  • Coordinate stage crews for set up, operation, and break down for all stage events.
  • Manage resources and staff in accordance with the organizational chart.
  • Maintain equipment and stage area in a ready and safe working and performing condition.
  • Coordinate with show directors and arrange scenery, settings, lighting, and sound for the theater, road shows, and other area locations.
  • Operate the audio system, stage lights, house curtains, and counterweight stage rigging system.
  • Construct, repair, and maintain various curtains, fixtures, stage settings, and equipment.
  • Perform minor repair and maintenance on electrical equipment and circuits. Coordinate any major repairs needed to such equipment.
  • Keep running inventory of all onsite theatre supplies needed in building.
  • Implement routine maintenance and repairs of theatrical technical equipment to ensure a prolonged lifespan.
OTHER DUTIES AND RESPONSIBILITIES
  • Coordinate with the Director of Operations regarding job duties, work schedule, equipment and staffing needs, etc.
  • Maintain needed records including scheduling of task and status check lists relating to job functions.
EDUCATION AND EXPERIENCE
  • High school diploma or GED.
  • Four (4) years’ experience in the operation and maintenance of stage equipment, including sound systems, incidents to a large stage or arena.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Working knowledge of techniques, methods, and procedures of theater, dance, music, and other stage productions.
  • Knowledge and diagnostics of computer networking as related to a performance venue.
  • Knowledge of electrically and manually operated stage and sound equipment and of the methods, materials, tools, and practices required for their repair and maintenance.
  • Knowledge of stage settings, lighting, and wiring for sound.
  • Knowledge of applicable safety precautions and procedures.
  • Ability to plan, layout and supervise sound systems for a variety of shows.
  • Ability to produce desired stage and lighting effects.
  • Ability to understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relations.
PHYSICAL, MENTAL, AND VISUAL SKILLS
  • Visual ability to read stage and light plots and detect subtle shades of color.
  • Hearing ability to use intercom system and decipher audio inputs.
  • Ability to work using all types of lifts and equipment.
  • Ability to climb ladders and work on overhead scaffolding, “A” ladder, and cat walks of up to 70’ in height.
  • Skills in the use of hand tools are essential to the work involved.
  • Ability to carry lighting instruments to tip of “A” ladder.
  • Ability to work extended hours
  • Ability to work under adverse conditions, such as loud noise, heat, cold, and outdoor weather as needed.
WORKING CONDITIONS
  • Ability to work under stress and at a fast pace and always maintain a pleasant attitude at the same time. Always treat the public kindly. Work is performed in 40 plus hours per week. Please note that some weeks may exceed this anticipated average.
  • Work is performed in a theater/stage environment with some work performed in other locations including outdoor venues.
POST OFFER TESTING REQUIREMENTS
  • The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
  • Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
  • The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.
  • This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
  • This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

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