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Technical Support Consultant Jobs (NOW HIRING)

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and ...

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is ... consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and ...

Orion

Client Support Consultant

Omaha, NE · Hybrid

$72K - $110K/yr

Client-Centric, Effective Communication, Innovation, Technical Proficiency, Technical Support, Time Management, Work Collaboratively Salary Range: $72,860.00 - $110,014.00 The pay listed in this ...

STAFFWORXS

Technical Support

Basking Ridge, NJ · On-site

They are seeking a Technical Support professional who will contribute to knowledge sharing, adapt ... StaffWorxs is an IT consulting and services firm that provides application development, project ...

Arete Technologies, Inc.

Technical support

Richmond, VA

$37K - $46K/yr

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... end user technical support for both software and hardware.. Also, provide maintenance ...

Accordant

Ongoing Support Consultant

Florham Park, NJ · Remote

$65K - $85K/yr

Exceptional communication and presentation skills, with the ability to explain technical concepts ... A minimum of 2 years of hands-on Sage Intacct experience (support, consulting, or implementation ...

Accordant

Ongoing Support Consultant

Florham Park, NJ · Remote

Exceptional communication and presentation skills, with the ability to explain technical concepts ... A minimum of 2 years of hands-on Sage Intacct experience (support, consulting, or implementation ...

Accordant Company, LLC

Ongoing Support Consultant

$65K - $85K/yr

Exceptional communication and presentation skills, with the ability to explain technical concepts ... A minimum of 2 years of hands-on Sage Intacct experience (support, consulting, or implementation ...

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... Support duties include but are not limited to network connectivity troubleshooting, desktop ...

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Technical Support Consultant information

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How much do technical support consultant jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for technical support consultant in the United States is $44.62, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $50.72 per hour, depending on experience, location, and employer.

What are Technical Support Consultants?

Technical Support Consultants are professionals who assist customers or organizations in resolving technical issues related to products, services, or systems. They diagnose problems, provide solutions, and guide users through troubleshooting steps, often by phone, email, or chat. Additionally, they may install software or hardware, perform maintenance, and offer advice on best practices to prevent future issues. Technical Support Consultants play a key role in ensuring customer satisfaction and the smooth operation of technology within a business.

What is the difference between Technical Support Consultant vs Technical Support Specialist?

AspectTechnical Support ConsultantTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Network+; relevant experienceSimilar certifications; often entry to mid-level experience
Work EnvironmentCustomer-facing roles, often consulting on complex issuesSupport roles within IT departments or service centers
Employer & IndustryIT service providers, tech companies, consulting firmsIT departments, tech companies, hardware/software vendors
Search & Comparison IntentUnderstanding role differences, career paths, job requirementsClarifying job responsibilities, skills needed

Both roles involve technical troubleshooting and customer support, but Technical Support Consultants often handle more complex issues and provide consulting services, while Technical Support Specialists focus on resolving technical problems within organizations or for end-users.

What are the key skills and qualifications needed to thrive as a Technical Support Consultant, and why are they important?

To thrive as a Technical Support Consultant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and typically a degree or certification in IT or related fields. Familiarity with ticketing systems, remote support tools, and industry-standard platforms like Windows, macOS, and networking software is essential. Excellent communication, patience, and problem-solving skills help you effectively assist customers and manage challenging situations. These skills ensure timely resolution of issues, customer satisfaction, and efficient service delivery in a technology-driven environment.

How does a Technical Support Consultant typically collaborate with other departments to resolve complex client issues?

Technical Support Consultants often work closely with engineering, product management, and quality assurance teams to address complex or escalated client issues. When a problem extends beyond standard troubleshooting, consultants escalate cases and provide detailed documentation to ensure clear communication. This collaboration ensures that clients receive timely and accurate solutions while also contributing feedback that can drive product improvements. Effective teamwork and communication are essential in this cross-functional environment.
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What job categories do people searching Technical Support Consultant jobs look for? The top searched job categories for Technical Support Consultant jobs are:
Technical Support Consultant jobs near you
Infographic showing various Technical Support Consultant job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 7% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $92,814 per year, or $44.6 per hour.
Technical Support

Technical Support

LT Security Inc.

City Of Industry, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

POSITION OVERVIEW

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

  • Maintain an in-depth knowledge of our complete line of products and services.
  • Embrace and learn the Video Surveillance / CCTV technologies and their applications.
  • Provide product demos and technical training to the sales team and customers.
  • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
  • Build and test PC-based DVR systems to customer's specifications.
  • Provide prompt and effective customer service and technical support.
  • Service customers in an effective and efficient manner; partner with internal teams proactively.
  • Answer calls and emails regarding technical support requests and log into ticketing systems.
  • Perform other duties as assigned
     

ESSENTIAL REQUIREMENTS

·         Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls

·         Ability to maintain confidential business information

·         Ability to respond to customers in a timely and effective manner

·         Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)

·         Ability to work independently with minimum supervision

·         Ability to work under pressure

·         Strong troubleshooting, problem-solving, and team player mindset is a plus

·         Proactive and enthusiastic to excel

OTHER REQUIREMENT

·         Domestic and/or International Travel may be required (up to 25%)

·         Willing and able to work additional hours when needed

·         Bend, lift, open and move product and related office items varying in weight up to 30lbs,

EDUCATION

·         1+ Years of Professional Experience in technical support or related areas

·         Experience in the security system industry is highly desired

·         A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required

·         Preferred certificate: CompTIA A+

·         Fresh graduates will also be considere

Company Description

LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.