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Technical Support Associate Jobs in Tupelo, MS (NOW HIRING)

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Technical Support Associate information

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How much do technical support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support associate in Tupelo, MS is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are popular job titles related to Technical Support Associate jobs in Tupelo, MS?

For Technical Support Associate jobs in Tupelo, MS, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Tupelo, MS look for?

The top searched job categories for Technical Support Associate jobs in Tupelo, MS are:

What cities near Tupelo, MS are hiring for Technical Support Associate jobs?

Cities near Tupelo, MS with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Tupelo, MS as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,912 per year, or $23.5 per hour.

Associate Director, VP - Relationship Manager, Project Finance and Infrastructure

Huntington

Tupelo, MS โ€ข On-site, Remote

$73K - $175K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Description

This position is available to be filled at any Huntington Bank Corporate office location.

Job Summary

Huntington National Bank is seeking Associate Director (Vice President level) to support originating and executing transactions within the project finance and infrastructure segment. The team provides a broad range of debt structuring and arrangement for large-scale, capital-intensive projects across the full infrastructure spectrum: power, renewable energy, energy related assets, midstream and infrastructure including Public Private Partnership ("PPP" or "P3").

Strategic objective of the division

Huntington National Bank ("HNB") is expanding its team of specialized project finance bankers. The Project Finance and Infrastructure ("PFI") line of business is a crucial new growth strategy for Huntington Bank's Structure Finance group and will offer the Banker the opportunity to play a critical role in building and evolving this growth business.

Objectives of the role

The Associate Director will work with Managing Directors, Associates and Portfolio Managers to expand HNB's presence in the Project Finance and Infrastructure in the US. The Associate Director will lead the execution of project finance transactions across the capital stack including construction financing and back-leverage term financing. The AD will lead analytical financial structuring, oversight over developing detailed financial models, assist in undertaking technical and legal / structuring due diligence, assist in presenting proposed transactions to management and credit group and conduct research along with other senior professionals in the group. The candidate will also provide assistance in the on-going management of booked assets. He/she will also assist in prospecting new clients, including creating marketing materials, and interfacing with internal product groups.

Over time, the Associate Director (AD) within our team are expected to step up and assume increasing levels of responsibility including taking ownership of aspects of deal processes and demonstrating their ability to ultimately step into deal team lead roles on certain transactions.

Qualification

  • Bachelors degree or additional 4 years of experience.
  • 5+ years experience in project finance and infrastructure.
  • Experience building and working in financial models.

Preferred Qualifications

  • You can demonstrate a positive track record in energy and/or non-energy infrastructure finance.
  • You are self-motivated and enthusiastic, with an ability to thrive in an intense and energetic environment running multiple deals with multiple responsibilities
  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision and strong culture based on collaboration.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-DK1

#CML


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Applications Accepted Through:

08/20/2026

Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$73,000 - $175,000 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.