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Technical Support Associate Jobs in Placerville, CA

Wood Rodgers

Senior Engineer

Roseville, CA · On-site +1

$109K - $150K/yr

... and/or technical support staff. A senior engineer may serve as a project manager on a single major, or several minor, engineering project(s). This is an Associate, salary, exempt position. While ...

Trimark Associates

Design Engineer

El Dorado Hills, CA · On-site

... technical support; * Partner with Trimark's procurement and production departments to create and ... Equal Opportunity Statement Trimark Associates is committed to diversity and inclusivity in our ...

Adventist Health

Billing Follow Up Associate

Roseville, CA

$18.75 - $23.75/hr

Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ... Provides general office support as needed. * Performs other job-related duties as assigned.

Adventist Health

Billing Follow Up Associate

Roseville, CA

$18.75 - $23.75/hr

Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ... Provides general office support as needed. * Performs other job-related duties as assigned.

Adventist Health

Billing Follow Up Associate

Roseville, CA · On-site

$18.75 - $23.75/hr

Associate's/Technical Degree or equivalent combination of education/related experience: Preferred ... Provides general office support as needed. * Performs other job-related duties as assigned.

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Placerville, CA

Technical Support Associate information

See Placerville, CA salary details

$12

$26

$62

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Placerville, CA is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.75 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Placerville, CA?

The most popular types of Technical Support jobs in Placerville, CA are:

What cities near Placerville, CA are hiring for Technical Support Associate jobs?

Cities near Placerville, CA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Experienced RV Technician

Blue Compass RV Sacramento

Rancho Cordova, CA • On-site

$36 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Love working with your hands? Enjoy diagnosing and solving problems? Join Blue Compass RV as an Experienced RV Technician and work on everything that makes an RV a home on wheels. In this role we are looking for technicians with experience.
COMPENSATION: $36.00-$40.00/hourly flat rate
WHAT WE HAVE TO OFFER:
  • Paid Mentorship program
  • Apprentice Program
  • Retention Bonus
  • Structured Career Path
  • Gas Discount
  • Medical, dental, vision, disability, FSAs, and life insurance!
  • Paid Time Off and paid holidays
  • Employee assistance program
  • Pet insurance
  • Referral Program
  • 5-day work weeks
  • Legal coverage
  • 401K!

THE ROLE: We are seeking an Experienced RV Technician to join our team and lead by example in delivering top-tier repairs and service to our customers. This position is ideal for an experienced, certified technician who takes pride in their craftsmanship and is ready to mentor others in a fast-paced, rewarding environment.
WHAT YOU WILL DO:
  • Diagnose and repair complex mechanical, electrical, plumbing, and HVAC issues on both motorized and towable RVs.
  • Perform advanced troubleshooting using diagnostic tools, manufacturer manuals, and schematics.
  • Lead by example in maintaining a clean, organized, and safety-focused work environment.
  • Mentor entry-level and skilled technicians, providing guidance, technical support, and on-the-job training.
  • Perform pre-delivery inspections and ensure all systems are fully operational.
  • Work closely with the service advisor and parts department to ensure timely and accurate repairs.
  • Stay current on RVIA, manufacturer, and industry certifications and training.
  • Maintain accurate records of work performed and time allocated in service software.

WHAT WE ARE LOOKING FOR:
  • 3+ years of hands-on RV service experience or related technical background.
  • RVIA/RVDA or manufacturer certifications preferred (or willing to obtain).
  • Strong mechanical aptitude and in-depth knowledge of RV systems including electrical, slide-outs, plumbing, roof repairs, appliances, and hydraulics.
  • Excellent problem-solving and diagnostic skills.
  • Ability to work independently and as part of a team.
  • Strong communication and leadership skills.
  • Valid driver's license and acceptable driving record.

WHO WE ARE
Blue Compass RV is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an associate with our company, you are family.
Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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