What You'll Be Doing The IT Associate II-Service Desk-Alt Sched role provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware ...
What You'll Be Doing The IT Associate II-Service Desk-Alt Sched role provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware ...
What You'll Be Doing The IT Associate II-Service Desk-Alt Sched role provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware ...
What You'll Be Doing The IT Associate II-Service Desk-Alt Sched role provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware ...
Support Engineer III
Chesterfield, MO · On-site
$80K - $90K/yr
This is the top of our technical support desk escalation path before incidents move to the network ... Qualifications:Associate 's or Bachelor's degree in a technology field, or equivalent hands-on ...
New
Quick apply
Support Engineer III
Chesterfield, MO · On-site
$80K - $90K/yr
This is the top of our technical support desk escalation path before incidents move to the network ... Qualifications:Associate 's or Bachelor's degree in a technology field, or equivalent hands-on ...
New
Sales Associate (Sealants)
$60K - $65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Associate degree or equivalent from a two-year college or technical school required. * Bachelor ...
Sales Associate (Sealants)
$60K - $65K/yr
Offer basic technical support of named product sets. * Visit job sites to support installations and ... Associate degree or equivalent from a two-year college or technical school required. * Bachelor ...
Familiarity with technical documentation; ability to read schematics and wiring diagrams ... While performing the duties of this position, the associate/team member will regularly be required ...
Familiarity with technical documentation; ability to read schematics and wiring diagrams ... While performing the duties of this position, the associate/team member will regularly be required ...
Familiarity with technical documentation; ability to read schematics and wiring diagrams ... While performing the duties of this position, the associate/team member will regularly be required ...
Quick apply
Familiarity with technical documentation; ability to read schematics and wiring diagrams ... While performing the duties of this position, the associate/team member will regularly be required ...
Familiarity with technical documentation; ability to read schematics and wiring diagrams ... While performing the duties of this position, the associate/team member will regularly be required ...
Familiarity with technical documentation; ability to read schematics and wiring diagrams ... While performing the duties of this position, the associate/team member will regularly be required ...
Retail Sales Associate
Ballwin, MO · On-site
$14.50 - $16.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Ballwin, MO · On-site
$14.50 - $16.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Ballwin, MO · On-site
$14.50 - $16.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Ballwin, MO · On-site
$14.50 - $16.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Ballwin, MO · On-site
$14.50 - $16.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Ballwin, MO · On-site
$14.50 - $16.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Saint Louis, MO · On-site
$14 - $16.25/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Quick apply
Retail Sales Associate
Florissant, MO · On-site
$13.75 - $15.75/hr
As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...
Technical Support Associate information
See O Fallon, MO salary details
$10.34 - $14.27
2% of jobs
$16.94 is the 25th percentile. Wages below this are outliers.
$14.27 - $18.19
34% of jobs
The median wage is $19.96 / hr.
$18.19 - $22.12
32% of jobs
$23.90 is the 75th percentile. Wages above this are outliers.
$22.12 - $26.04
17% of jobs
$26.04 - $29.97
5% of jobs
$29.97 - $33.90
6% of jobs
$33.90 - $37.82
2% of jobs
$37.82 - $41.75
2% of jobs
$41.75 - $45.67
0% of jobs
$45.67 - $49.60
0% of jobs
$49.60 - $53.52
0% of jobs
$10
$23
$53
How much do technical support associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for technical support associate in O'Fallon, MO is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical support associate?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What does a technical support associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
Is technical support a remote job?
Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are some common challenges technical support associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in O'Fallon, MO? The most popular types of Technical Support jobs in O'Fallon, MO are:
What job categories do people searching Technical Support Associate jobs in O'Fallon, MO look for? The top searched job categories for Technical Support Associate jobs in O'Fallon, MO are:
What cities near O'Fallon, MO are hiring for Technical Support Associate jobs? Cities near O'Fallon, MO with the most Technical Support Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 5 days ago
Stifel rating
8.3
Based on 22 frontline employees who took The Breakroom Quiz
Job description
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The IT Associate II-Service Desk-Alt Sched role provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. This role responds to customer queries to provide technical assistance.
*This is a Compressed Schedule position working a 4 days/10 hours shift.*
What We're Looking For
• Diagnose computer errors and troubleshoot computer software, hardware, and networking issues.
• Provide technical support to remedy computer problems.
• Follow up with users after problems have been resolved.
• Install and configure software and operating systems, and update these systems when necessary.
• Respond to queries on the phone, via email, in person, or through remote access.
• Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems,
hardware, and software.
• Train computer users.
* Shift Hours 5:00am-3:30pm*
What You'll Bring
Education & Experience
• Minimum Required : Associates degree or equivalent coursework, or equivalent experience.
• Minimum Required : 1+ years of working in a technical environment.
Licenses & Credentials
• Preferred: CompTia A+.
Systems & Technology
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The IT Associate II-Service Desk-Alt Sched role provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. This role responds to customer queries to provide technical assistance.
*This is a Compressed Schedule position working a 4 days/10 hours shift.*
What We're Looking For
• Diagnose computer errors and troubleshoot computer software, hardware, and networking issues.
• Provide technical support to remedy computer problems.
• Follow up with users after problems have been resolved.
• Install and configure software and operating systems, and update these systems when necessary.
• Respond to queries on the phone, via email, in person, or through remote access.
• Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems,
hardware, and software.
• Train computer users.
* Shift Hours 5:00am-3:30pm*
What You'll Bring
- Strong Working Knowledge of computer systems, hardware, and software.
- Advanced problem-solving, analytical, and team working skills.
- Excellent communication and interpersonal skills.
- Display an openness to learning new technologies.
- Must be able to work any shift, night, weekends, holidays and extended hours as part of the regular schedule.
- Capacity to work efficiently with little to no direct supervision.
Education & Experience
• Minimum Required : Associates degree or equivalent coursework, or equivalent experience.
• Minimum Required : 1+ years of working in a technical environment.
Licenses & Credentials
• Preferred: CompTia A+.
Systems & Technology
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
About Stifel Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Saint Louis, MO, US
Year founded
2007