1

Technical Support Associate Jobs in Mulberry, AR

(USA) Staff, Software Engineer

Elkins, AR · On-site

$110K - $220K/yr

This role requires technical leadership, mentoring, and collaboration across teams to ensure high ... The team supports associate workflows and integrates advanced robotics and automation technologies.

Manager, Claims Management

Elkins, AR · On-site

$80K - $155K/yr

... business and supporting associates, customers, and partners. Through ownership, integrity ... Provide technical guidance and strategic direction on complex, high exposure, escalated, and ...

... support for seamless integration and utilisation of business applications, enabling clients to ... Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ...

This role requires strong technical judgment, continuous improvement, and proactive problem-solving ... We support associates, stores, and merchants across various product categories, including groceries ...

Our Legal team partners closely with technical, business, and project teams to help the company ... Support project teams with contract interpretation, compliance questions, and issue-spotting ...

Showing results 41-60

Technical Support Associate information

See Mulberry, AR salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Mulberry, AR is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.00 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Mulberry, AR are hiring for Technical Support Associate jobs?

Cities near Mulberry, AR with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Mulberry, AR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,577 per year, or $23.4 per hour.

(USA) Staff, Software Engineer

Walmart

Elkins, AR • On-site

$110K - $220K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 hours ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,588 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary... What you'll do...Role summary:
As a Staff Software Engineer, you will lead the design and delivery of scalable platform capabilities, driving the full software development lifecycle from coding to deployment and maintenance. You will apply cloud-native architecture principles to enhance system resilience and agility while integrating AI/ML solutions to advance intelligent automation. This role requires technical leadership, mentoring, and collaboration across teams to ensure high-quality, maintainable software aligned with business objectives. You will champion engineering excellence through data-driven decision-making, continuous improvement, and effective communication with stakeholders to support Walmart’s technology goals.
**Immigration Sponsorship support will NOT be available for this
position**
About the team:
The Atlas WMS team oversees the platform end-to-end, developing systems that direct inbound freight, optimize inventory slotting, and enhance picking and packing for millions of weekly orders. The team supports associate workflows and integrates advanced robotics and automation technologies. Operating at a large scale, Atlas processes vast daily transactions, supporting tens of thousands of associates and ensuring timely order fulfillment. This team tackles complex engineering challenges to build foundational technology that drives operations for a leading retailer, delivering significant impact on warehouse efficiency and customer satisfaction.
What you'll do:
  • Deliver platform capabilities including infrastructure, tooling, and machine learning frameworks aligned with roadmap priorities.
  • Lead full software development lifecycle activities such as coding, testing, deployment, monitoring, and maintenance.
  • Apply cloud-native architecture principles to ensure scalable, resilient, and agile systems.
  • Conduct system design reviews to validate quality and alignment with architectural standards.
  • Integrate AI/ML components to develop intelligent automation features.
  • Mentor engineers, influence technical decisions, and promote engineering best practices.
  • Collaborate with stakeholders to translate complex problems into actionable technical requirements.
  • Drive continuous improvement through data-driven decision making and innovation.
 
What you'll bring:
  • Proven expertise in cloud-native architecture, including microservices, containers, and automation to ensure scalable and resilient systems.
  • Strong proficiency in Java programming and software design patterns to develop secure, maintainable, and modular solutions.
  • Experience leading full software development lifecycle activities, including coding, testing, CI/CD deployment, and system observability.
  • Ability to conduct thorough design reviews and apply data-driven decision making to optimize platform and product development.
  • Demonstrated skills in API design, software prototyping, and DevOps engineering to enhance developer productivity.
  • Aptitude for mentoring engineers and influencing technical decisions to promote engineering excellence and sustainability.
   
About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – “By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.
Option 2: 6 years’ experience in software engineering or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 2608 Se J St, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media