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Technical Support Associate Jobs in Longview, WA

Leads or supports special projects and plant improvements * Operates powered industrial vehicles ... technical degree, associates degree in a relevant field, or military background is a plus * 1-3 ...

Leads or supports special projects and plant improvements * Operates powered industrial vehicles ... technical degree, associates degree in a relevant field, or military background is a plus * 1-3 ...

Manage and execute plant technical training program including: * Execute a comprehensive ... Bachelor's or Associate Degree in mechanical, maintenance, or other related industrial fields from ...

Manage and execute plant technical training program including: * Execute a comprehensive ... Bachelor's or Associate Degree in mechanical, maintenance, or other related industrial fields from ...

Manage and execute plant technical training program including: * Execute a comprehensive ... Bachelor's or Associate Degree in mechanical, maintenance, or other related industrial fields from ...

Showing results 41-60

Technical Support Associate information

See Longview, WA salary details

$11

$26

$61

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Longview, WA is $26.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Longview, WA are hiring for Technical Support Associate jobs? Cities near Longview, WA with the most Technical Support Associate job openings:

Maintenance Technician *Nights*

Divert

Longview, WA

$30 - $34/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

About Divert

Divert is a circular economy company on a mission to prevent food from being wasted through nationwide infrastructure and innovative technologies. Founded in 2007, the company provides an end-to-end solution that leverages data to prevent waste, facilitates edible food recovery to provide to people in need, and transforms unsold food products into renewable energy to power communities. Through this integrated approach to reducing wasted food - Prevent, Provide, Power™. Divert works with customers across the U.S. to reduce wasted food and positively impact people and the environment.

Position Summary:

Under the direction of the Maintenance Manager, Divert's Maintenance Technicians play a pivotal role as they drive operational efficiencies while championing our safety and culture initiatives. Our Maintenance Technicians work in our Integrated Food Processing and Renewable Natural Gas facilities, utilizing cutting edge technology to solve the food waste crisis.

Shift Available:

  • Tuesday thru Saturday, 8 pm to 4:30 am

Key Responsibilities

  • Ensure Safety Compliance: Adhere to safety regulations and policies including but not limited to PPEs, gas monitoring devices, LOTO, Fall Prevention, Confined Space, Hot Work, and more.

  • Conducts daily plant walkthroughs for safety, equipment inspections, and review of the HMI/controls for operational parameters

  • Completes PM and maintenance schedule on time on numerous types of equipment including but not limited to motors, gearboxes, hydraulic power units, various presses, compressors, blowers, augers, pumps, heat exchangers, pressurized vessels and systems, fluid tanks, filtering and scrubbing vessels

  • Troubleshoots and repairs processing equipment, anaerobic digestion equipment, wastewater treatment equipment, and RNG purification equipment.

  • Coordinates and communicates downtime of equipment for planned maintenance operations with the Site leadership team

  • Utilize tools and equipment: Use a variety of hand and power tools to perform maintenance tasks, including mechanical, welding, plumbing, and electrical work as needed.

  • Document all maintenance activities in the Computerized Maintenance Management System

  • Assists in inventory management for spare parts and equipment for the site

  • Understands and drives maintenance activities to optimize key performance indicators

  • Coordinates and supervises 3rd party contractors as needed to execute maintenance operations

  • Leads or supports special projects and plant improvements

  • Operates powered industrial vehicles (PIVs) to include but not limited to forklifts, scissor lifts, front end loaders, and aerial platform lifts

  • Other duties as assigned include supplementing process manpower at the appropriate level of training per the skills matrix.

Physical Requirements: To perform this job successfully, an individual must be able to perform the essential functions for this position and meet the physical requirements needed to perform them, including but not limited to frequently require the ability to drive a forklift, sit; hear or talk: use close vision; use hands to grasp, handle or feel objects; and type and manipulate controls. Reasonable accommodations may be made for qualified individuals with disabilities. While performing the essential functions of this job, the associate:

  • Must be able to lift, push, pull, carry up to 50 lbs frequently

  • Must be able to bend, stand, walk, sit, kneel frequently

  • Is comfortable operating equipment and repetitive tasks throughout their shift

  • Is able to handle potential changes in temperature on site, humidity and wetness in working areas

Minimum Education and Experience

  • HS Diploma or equivalent combination of education, training, and experience

  • 2-3 years Industrial Maintenance, Fabrication, Landfill RNG, or Reciprocating Compressor experience

  • 2-year technical degree, associates degree in a relevant field, or military background is a plus

  • 1-3 years in a Leadership role is a plus

Knowledge/Skills/Abilities

  • Demonstrated strong written and verbal communication in English

  • Basic computer proficiency and mathematical skills

  • Strong understanding of mechanical systems and troubleshooting skills are essential.

  • Strong interpersonal communication skills

  • Technical aptitude and ability to think critically

  • Willing to work overtime

What's In It For You?

  • $30-34 per hour base rate

  • $2/hr night shift differential

  • Health, Vision and Dental Benefits (effective the first of the month following your date of hire!)

  • Life Insurance

  • Safe harbor 401(k) plan

  • Paid Time Off

  • Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization

Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.