ZipRecruiter

Log In

1

Technical Support Associate Jobs in Kitchener, ON

GEI Consultants

AI Engineer

Guelph, ON

CA$110K - CA$150K/yr

Provide technical support and troubleshooting for deployed AI solutions. * Identify implementation ... Azure or Databricks certifications (e.g., Azure AI Engineer Associate, Azure Solutions Architect ...

GEI Consultants

AI Engineer

Kitchener, ON · On-site

CA$110K - CA$150K/yr

Provide technical support and troubleshooting for deployed AI solutions. * Identify implementation ... Azure or Databricks certifications (e.g., Azure AI Engineer Associate, Azure Solutions Architect ...

Maurices

Retail Sales Associate - Part-Time

Georgetown, ON · On-site

CA$17.60 - CA$17.80/hr

Position Overview: Whatyou'lldo Our Part-Time Retail Sales Associates (Stylists/Sales Support ... Some technical aptitude * Ability to follow directions and work with a sense of urgency in a fast ...

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Kitchener, ON

Technical Support Associate information

See Kitchener, ON salary details

$7

$18

$27

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Kitchener, ON is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $21.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Kitchener, ON? The most popular types of Technical Support jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Technical Support Associate jobs? Cities near Kitchener, ON with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

New Grad, Manufacturing Team Supervisor

PepsiCo

Cambridge, ON • On-site

CA$56K - CA$92K/yr

Full-time

Re-posted 20 days ago

PepsiCo rating

7.5

Company rating: 7.5 out of 10

Based on 895 frontline employees who took The Breakroom Quiz

155th of 437 rated food and drinks producers

Job description

Overview

PepsiCo Foods Canada has current openings at the Frito Lay Facility in Cambridge, ON for New Grad - Manufacturing Team Supervisor to join the team 

This position requires flexible availability to work a variety of shifts including afternoon & evening shifts  

Compensation: $56,700 - $92,400 

The role: As a Manufacturing Team Supervisor, you are responsible for leading your team to achieve key performance indicators during your shift.  The primary role is focused on quality performance, cost, service, and safety targets while developing your Team Members on different production lines. You will interact and collaborate daily with people leaders in all different kinds of department in the plant, including Quality, Operations, Packaging, Processing, Traffic, Warehouse, and Maintenance as you motivate and inspire your team, eliminate barriers, and problem solve. You will have the opportunity to learn the business from the ground up and develop leadership skills by attending continuous improvement training with the goal of leading a front-line team. 

What you can expect from us

  • Competitive compensation and comprehensive benefits tailored to support your well-being
  • A dynamic and inclusive culture that promotes you to bring your whole self to work
  • A supportive and collaborative team invested in your growth and development
  • An opportunity to be meaningful and impactful within your work and projects
  • An organization that aims to use their scale, reach and expertise to build a more sustainable world 
Responsibilities
  • Provide functional leadership, coaching, and technical support
  • Responsible for people and team development, quality performance, cost, service and safety
  • Develop individuals and the team to solve routine and complex operational issues
  • Motivate the team to achieve established performance targets
  • Lead daily performance meetings
  • Make daily decisions impacting the business
  • Ensure compliance with company policies and procedures 
Qualifications
  • You have graduated with your bachelor's degree in 2024, 2025 or will be graduating by May 2026
  • Experience in Manufacturing, Warehouse, or Operations Preferred
  • 1-3 + years' Supervisory experience preferred 
  • Exceptional Verbal and Written Communication Skills
  • Experience in Coaching and Monitoring Performance of Others - Take Others With You
  • Able to Instruct and Teach Others
  • Skills in Organizing, Planning and Prioritizing Work
  • Troubleshooting and Problem-Solving Capabilities
  • Knowledge of General Regulatory & Safety Processes and Procedures
  • Mechanical and Technical Aptitude 

Careers to Smile About 

At PepsiCo, you'll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay's and Quaker, our work touches millions of people every day. 

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve. 

Whatever your role, you'll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you. 

PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants.  

This posting is for an existing vacancy.

Employment Type: FULL_TIME

What PepsiCo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

PepsiCo logo

About PepsiCo

Sourced by ZipRecruiter

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Purchase, NY, US

Year founded

1965

View All PepsiCo Jobs

Apply