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Technical Support Associate Jobs in Jackson, OH (NOW HIRING)

MCS

Laboratory Services Technician II

Piketon, OH

$15.25 - $20.25/hr

Provides technical, administrative, and functional support to the Laboratory Services team ... High School Diploma/GED and an associates degree in related science, or an equivalent combination ...

Centrus Energy Corp.

EPC Associate Engineer

Piketon, OH

$54K - $91K/yr

Responsible for technical and engineering support for area specific assignments. The role will include coordination of cross-organizational and cross-discipline inputs and outputs for the design ...

Centrus Energy Corp.

EPC Associate Engineer

Piketon, OH · On-site

$54K - $91K/yr

Responsible for technical and engineering support for area specific assignments. The role will include coordination of cross-organizational and cross-discipline inputs and outputs for the design ...

MCS

Engineering Services Coordinator

Piketon, OH

Every day, our employees support a mission that matters. We are committed to providing a safe ... technical library and resources for Industrial Codes and Standards Directs or leads work of lower ...

OhioHealth

Medical Assistant - Oncology

Athens, OH · On-site

$14 - $18/hr

  • Medical

  • Life

This position will support our Oncology & Hematology caresite. MINIMUM QUALIFICATIONS High School ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

Sunnyside*

Retail Sales Associate - Part Time

Chillicothe, OH · On-site

$13.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of ... Demonstrated ability to learn and apply technical and product-related information in a professional ...

Sunnyside*

Retail Sales Associate - Part Time

Chillicothe, OH

$13.50 - $15.50/hr

As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of ... Demonstrated ability to learn and apply technical and product-related information in a professional ...

Accurate Mechanical Inc

Plumbing Foreman

Chillicothe, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... that support the overall construction timeline and budget. Minimum Qualifications: * High school ... Associate degree or technical certification in plumbing or construction management. * Experience ...

Rural King

Sales Consultant

Chillicothe, OH

  • Medical

  • Retirement

Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What ... Provide friendly, proactive, and professional internal and external support to others, assisting ...

Rural King

Sales Consultant

Chillicothe, OH · On-site

  • Medical

  • Retirement

Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ... Provide friendly, proactive, and professional internal and external support to others, assisting ...

Rural King

Sales Consultant

Chillicothe, OH

  • Medical

  • Retirement

Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ... Provide friendly, proactive, and professional internal and external support to others, assisting ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Jackson, OH

Technical Support Associate information

See Jackson, OH salary details

$8

$19

$44

How much do technical support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for technical support associate in Jackson, OH is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What cities near Jackson, OH are hiring for Technical Support Associate jobs?

Cities near Jackson, OH with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Laboratory Services Technician II

MCS

Piketon, OH

$15.25 - $20.25/hr

Full-time

Posted 23 days ago

Job description

At MCSA, we know our success depends on our people. Every day, our employees support a mission that matters. We are committed to providing a safe workplace, developing our employees, and fostering a culture built on teamwork, integrity, and continuous improvement.

If you're looking for meaning work and the opportunity to make an impact, we'd like to hear from you. Position Overview Under general supervision, this position performs Laboratory Services job functions to assist and support management in ensuring that all laboratory analyses associated with remediation or other programs are performed in an accurate, timely, and fully compliant manner. Work must strictly adhere to established procedures and all regulatory requirements.

The specific work assignment includes, but is not limited to: Functional: Provides technical, administrative, and functional support to the Laboratory Services team. Supports Laboratory Services functional areas including sampling, testing, experimentation, chemical analysis, and documentation activities. Acts as a technical resource and subject matter expert for lesser-experienced team members.

Assists in training and onboarding less experienced technicians in laboratory methods, instrumentation, and safety protocols. Coordinates daily work assignments and task prioritization for technicians within the Laboratory Services group. Performs laboratory functions and sub-sampling activities in accordance with established processes and procedures.

Prepares and analyzes environmental, chemical, and radiological samples across various complex matrices. Assists in developing and updating laboratory processes and analytical procedures according to recognized, acceptable standards. Evaluates analytical data by making direct comparisons to known standards to identify, document, and report variances.

Assists with ensuring testing procedures, safety regulations, and operations comply with all applicable regulations, project policies, and contractual requirements. Performs laboratory and analytical duties that are complex in nature, requiring advanced technical troubleshooting and problem-solving skills. Maintains active knowledge of safety policies to perform all work safely, actively participates in Safety Work Groups, and executes other job-related duties as assigned.Minimum Requirements: High School Diploma/GED and an associates degree in related science, or an equivalent combination of education and experience 5+ years of related experienceMinimum Requirements: High School Diploma/GED and an associates degree in related science, or an equivalent combination of education and experience 5+ years of related experience

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